Guess the IGSxM speaker and win a free ticket! 🎟
Hi there, My name is @benakribo from Indonesia. So recently i got this pop up notification on my DM (please see attachment) where a person should accept us in a DM before we can send any DM messages to them. What happened to my Manychat bot is that the bot is working at first, but then i cannot send any follow up DM because the person has not accepted me to be able to DM him/her.Anyone having the same problem?I will post more case that i found in another thread. Please join the discussion also.Thanks!
Hola comunidad como estan? quiero saber como puedo tener Whatsapp en Meta Business Suite y en ManyChat al mismo tiempo! esto se puede hacer o no?
My Smart Delay is not working. My intended result is:Someone comments on my Reel I send them a message to download an app I send another message in 10 minutes following upI’ve connected the reply to the action which connects to the smart delay but that follow up message doesn’t send. Any and all help would be appreciated!
NÃO ESTA CHEGANDO AS MENSAGENS ATUALIZADAS DO INSTAGRAM NO MANYCHAT, SOMENTE MENSAGENS DE CONVERSAS ANTIGAS MAS DE PUBLICO FRIO, NADA, ESTOU PENSANDO EM CANCELAR MINHA ASSINATURA
Preciso mudar de um perfil do Facebook para outro, porém noa estou conseguindo fazer este ajuste. Alguém pode me ajudar? Obrigado
Como faço pra desvincular meu instagram de um perfil do facebook?Não tenho mais acesso a esse perfil do facebook, então não consigo remover a conta de lá.
Desde quinta-feira não sei o que aconteceu, mas não consigo descobrir o por que as automatizações não estão rodando no instagram. Já testei reconectar com o gerenciador de anúncios, já fiz automatizações diferentes, mas não descobri o que houve. Alguém pode me dar uma luz?
Olá a todos! Estou com um problema que não estou conseguindo resolver de forma alguma… Estou com 2 automações ativas:1- Resposta ao direct, que está OK2- Resposta ao story e comentários em publicações, que não está funcionando legal! Quando a pessoa responde o story com a palavra-chave, ela recebe a automação na DM corretamente, mas quando comenta no post, a automação não é disparada!Já conferi as palavras-chave, já dupliquei a automação e já desliguei e liguei os gatilhos, nada resolve! Um adendo, estava tudo funcionando corretamente quando estava usando o Free Trial, mas após o período gratuito expirar e assinar o PRO, esse problema começou a acontecer! Já tentei acessar o suporte e abrir ticket, mas nada resolve… Espero que alguém saiba me auxiliar, obrigado!
Hi, I cannot get back on ManyChat. Previously, I had a MC account tied to a different email (which is still my IG email). But I had a major Facebook hack and lost everything - including access to that email.So, now, I have a Facebook page with a new email, but I still have my old email on Instagram. When I try to set up ManyChat, I get something that shows my IG account and says, “Switch Instagram to contue with another account or request access from the owner of Thd Seasoned Homemaker | Quilter | Pattern Writer | Blogger.” Then below there is a blue button that says, “Switch Account” and a grayed out button with a check and Request Sent”Where is the request being sent - I can’t find it in IG or FB and this is the only place that I get to when I try connecting my IG account. Please help me get this sorted.Thank you.
In ManyChat, is there a way to present users with a list of several options to choose from (similar to how Chatfuel does here: https://docs.chatfuel.com/en/articles/7916889-whatsapp-list-message)? The normal WhatsApp button questions are limited to 3 (and our use case requires us to present the user with 6 to 8 options to choose from).
Hey guys why might this image be showing on computer view when we send a ref url on IG?
What happened to Ai step .. whenever people send a message now, it doesn't respond!
Queria iniciar uma automação assim que alguém começasse a me seguir!alguém consegue me ajudar?
I got the free version at the moment and use it for Instagram comment reply.I did eight campaigns so far and used four keywords. When activating a new campaign, the app tells my i can’t do that without upgrading to pro.Did i reach a limit somehow?What am i missing?
I am developing an integration between ManyChat and the OpenAI API to create an interactive chat experience, personalizing a virtual assistant based on user inputs. The process involves capturing a description provided by the user, storing it in a Custom User Field (CUF) in ManyChat, and using this variable in an HTTP request to the OpenAI API.I have encountered difficulties in getting the variable containing the user's description to be recognized and properly processed in the JSON structure of the HTTP request body. The "Send External Request" action is configured with all necessary details, including the OpenAI API URL, POST method, and header (Content-Type: application/json), but the CUF variable does not seem to be transmitted properly.Furthermore, after several hours of attempting, the functionality sometimes starts working as expected, only to stop working again without any changes on my part. This leads me to question whether there might be a call limit or similar restriction t
Hi everyone,I'm hoping to get some advice on a specific issue I'm facing with my Instagram account linked to ManyChat. I've set up ManyChat to send automated DMs with a link to my app whenever someone comments a certain word on my video. It works well, except for a problem I'm encountering with Android users.When these users receive the DM and click on the link, Instagram asks them to click "Continue" to open the external browser. However, the external browser doesn't open as it should. The workaround seems to be that users need to go into their Instagram settings and manually allow external links to be opened from DMs, but realistically, no one is going to do that.Has anyone else encountered this issue? Any tips on how I can fix this so that the link opens directly in an external browser on Android phones without requiring users to change their settings?Appreciate any help or insights you can provide!
hello everyone i’m new to manychati trying to trigger manychat flow when user click on facebook ads by using JSON Adsbut i’m not sure if i can pass some of facebook ads attribute like campaign_id, ad_id to the custom field in manychat when manychat is triggered. i’ll be very thankful if you guy could provide me some solutions or some keywords that i can research further.
Hello Community,I'm experiencing an issue where ManyChat suddenly stopped updating user fields from responses to external HTTP requests. Here are the details:Issue: ManyChat is not saving the response value in the user field. Setup: Trigger: Keyword "tester" HTTP Request: Sends to a PHP script and receives a JSON response JSON Response Example: {"responseMessage": "Hello Juan, I'm here to help. Could you please provide more details about your query?"} JSONPath: $.responseMessage User Field: Chatgpt output Despite this setup working previously, it now returns an error: Response is null.Steps I've taken:Verified the server and response format. Tested with simplified static responses. Confirmed correct JSONPath usage.Has anyone else encountered this issue or have any suggestions for troubleshooting?Thank you!
Anyone else’s images in Instagram DM automations showing up small?? My card/gallery pictures show up perfect but regular images are being sent through really small. What dimensions are you using for Images in Instagram Automations?
consigo voltar um numero para o WhatsApp normal depois de ter vinculado ele no manychat ??
Ayuda con este error: No me aparecen los reels de mi cuenta al momento de crear una automatizacion con reels. Alguien me podra ayudar?
Hey guys, just signed up for a manychat account and am trying to connect my instagram account but am getting an error that says “Feedback Required”I have checked the settings in this article but still get the “feedback required” errorCan anyone tell me whats wrong?Thanks guys
Why do you launch a Beta version (Better navigation is here) that is not workning??????? You must be sure about the Beta because tis is creating a big frustration. It is so difficult to work now. When will you fix it???
For shared posts, automation does not work with comments in the employee's account. Can I please get help on how to fix this!! Thanks.
Hola Comunidad! Quería hacer una consulta, estoy intentando configurar manychat con mi instagram, y realizar una automatización con reel, y me sale este mensaje (Para las publicaciones colaborativas, la automatización no funciona con los comentarios en la cuenta del colaborador.) Ya revise mi instagram y no tengo ninguna etiqueta ni publicaciones colaborativas, intente con otro instagram y no logro descifrar donde esta el error
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