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Manychat FAQ: Everything you need to get started in 2026

1 day ago

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Highlights 🔥

Wed, Feb 4, 2026, 15:00

Da primeira DM à conversão: estratégias para qualificar novos seguidores e gerar leads ou vendas

Meet the Manychat Community Experts 🎤

Forum|Forum|4 days ago

350

Manychat updates ⭐️

Follow to DM is now available on Mobile App!

Instagram

Forum|Forum|1 month ago

4085

🆕 Marketing Messages on Messenger

We have a new feature called Marketing Messages on Messenger! 🔥Marketing Messages is the new way you will be able to re-engage your audience on Messen

Messenger

Forum|Forum|1 month ago

1672

TikTok automations are now available in the U.S. 🇺🇸

TikTok

Forum|Forum|3 months ago

4155

Pro tips from the Community

Smart strategies and time-saving tips from experienced Manychat users.

Manychat FAQ: Everything you need to get started in 2026

From beginners to automation pros, this updated 2026 guide is designed to help you hit the ground running with Manychat. Below, you will find answers

Forum|Forum|1 day ago

530

Getting Started with Manychat 💬 Manychat Basics Episode 1

Forum|Forum|6 days ago

400

Auto DM Anyone Who Shares Your IG Post to Their Story (Free Template)

Instagram just launched a new feature, and now it is possible to auto DM anyone who shares your content in an Instagram story.So in this video, I will

Forum|Forum|28 days ago

330

Activity feed
Unanswered questions

VeronicaAUp-and-Comer

Removed Contacts

Hi there! I followed the instructions in “Remove Contacts To Reduce Your Monthly ManyChat Cost Initially” from the School of Bots guide (purging unengaged contacts older than 90+ days for both Messenger and Instagram).I’ve attached screenshots below

lsatqueensUp-and-Comer

Can't connect automation to Meta ad

Hey! I am connected to Meta and am currently linked correctly to my insta account, but I am struggling to get my ads running with an Engagement ad. I created the automation it is it live, but I for some reason I’m getting an error message on Meta. T

dolcelucitaNew here

New IG account but same Manychat account

I set up MC with my old IG account. I’ve since changed the name of the IG account, but it is the same profile. MC wouldn’t let me sign in but still said I had an active account and had to sign in. So I used FB to sign in, and selected the account (th

KTHOLISTICALLYUp-and-Comer

Automation not working

Hey,New here! I have tried to set up a comment to message automation but when a friend has comment on the post it is not sending her the message and link I have set up. Any suggestions?

karimaNew here

SUPPRIMER COMPTE MESSENGER POUR LE RATTACHER A UN AUTRE

Bonjour,Lorsque je souhaite relier mon compte messenger à manychat, il me crée automatiquement un autre compte, et pas un canal supplémentaire.Dans l’urgence j’ai fonctionné comme cela, mais là je suis limité et je voudrait pouvoir rattaché mon compt

nishantNew here

Hi Everyone, need help with Instagram + ManyChat access

Hi Everyone, need help with Instagram + ManyChat accessOne of our previous team members connected our Instagram page to his personal ManyChat account and created automations there. He is no longer working with us, and we don’t have access to that Man

brendanMartinMusicNew here

Tiktok Connection Issue

Manychat asks for the reauthorization of tiktok connection after about 6 hours again and again. I dont know why.

studiotenfour.coUp-and-Comer

Instagram Comment to DM Automation not working for most accounts

Update: I am currently in touch with ManyChat’s helpdesk to see if they could fix this issue. Currently they are trying to gather more information and example to investigate. Will keep this post updated time-to-time for everyone’s benefit! :)---Hi ev

Frank VUp-and-Comer

Can you use voice notes with Data collection? or what is the workaround?

Is there a way to have voice note for data collection? The reason I ask is because I want to be able to use the action on reply and the if contact has not responded options.Thanks

KP SelepeNew here

troubleshooting

Hi everyone 👋I’m relatively new to ManyChat and I’ve hit a bit of confusion I’m hoping someone can help clarify.I seem to have two different ManyChat workspaces:One created via Google login (on a paid plan), but with limited features and no Meta chan

VeronicaAUp-and-Comer

Removed Contacts

Hi there! I followed the instructions in “Remove Contacts To Reduce Your Monthly ManyChat Cost Initially” from the School of Bots guide (purging unengaged contacts older than 90+ days for both Messenger and Instagram).I’ve attached screenshots below

lsatqueensUp-and-Comer

Can't connect automation to Meta ad

Hey! I am connected to Meta and am currently linked correctly to my insta account, but I am struggling to get my ads running with an Engagement ad. I created the automation it is it live, but I for some reason I’m getting an error message on Meta. T

dolcelucitaNew here

New IG account but same Manychat account

I set up MC with my old IG account. I’ve since changed the name of the IG account, but it is the same profile. MC wouldn’t let me sign in but still said I had an active account and had to sign in. So I used FB to sign in, and selected the account (th

KTHOLISTICALLYUp-and-Comer

Automation not working

Hey,New here! I have tried to set up a comment to message automation but when a friend has comment on the post it is not sending her the message and link I have set up. Any suggestions?

karimaNew here

SUPPRIMER COMPTE MESSENGER POUR LE RATTACHER A UN AUTRE

Bonjour,Lorsque je souhaite relier mon compte messenger à manychat, il me crée automatiquement un autre compte, et pas un canal supplémentaire.Dans l’urgence j’ai fonctionné comme cela, mais là je suis limité et je voudrait pouvoir rattaché mon compt

nishantNew here

Hi Everyone, need help with Instagram + ManyChat access

Hi Everyone, need help with Instagram + ManyChat accessOne of our previous team members connected our Instagram page to his personal ManyChat account and created automations there. He is no longer working with us, and we don’t have access to that Man

brendanMartinMusicNew here

Tiktok Connection Issue

Manychat asks for the reauthorization of tiktok connection after about 6 hours again and again. I dont know why.

KP SelepeNew here

troubleshooting

Hi everyone 👋I’m relatively new to ManyChat and I’ve hit a bit of confusion I’m hoping someone can help clarify.I seem to have two different ManyChat workspaces:One created via Google login (on a paid plan), but with limited features and no Meta chan

henriquenyankeUp-and-Comer

Perguntas e respostas

Automação não funciona

Minha automação está ativa mas não envia as mensagens para o público!!!!!

samarChannel Explorer

Clarification Needed on Usage

I’d like to understand how I can use the following.Please review the attached screenshot for reference.

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