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How do you make automated messages feel human?

9 days ago

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Highlights 🔥

Learn how to use Manychat’s Inbox & Live Chat to Answer DMs - Manychat Basics Ep. 5

You’ve seen how automation can handle a lot of your Instagram conversations, but some moments still need a human touch.What if your team could jump in

Forum|Forum|1 day ago

230

Follow to DM FAQ: Everything you need to know 📖

Since we launched the new Follow to DM trigger, we’ve received a lot of questions. So we gathered the most frequently asked ones and their answers in

Forum|Forum|6 days ago

1090

🎥 Replay: Turn Instagram DMs into Email Revenue

Forum|Forum|6 days ago

3023

Manychat FAQ: Everything you need to get started in 2026

From beginners to automation pros, this updated 2026 guide is designed to help you hit the ground running with Manychat. Below, you will find answers

Forum|Forum|1 month ago

6620

🧑‍🏫 Learn & share your tips

Smart strategies and time-saving tips from experienced Manychat users.

How do you make automated messages feel human?

Automation shouldn’t feel… automated. So we would love to know in what ways do you make your messages feel real?Do you try to…Use a casual tone? Inclu

Forum|Forum|9 days ago

2102

Activity feed
Categories

SLIMANEUp-and-Comer

General Q&A

multiple products

I want to create a Flow where:1. The customer can add more than one product to the shopping cart.2. Each product is added to the cart with its price, size, and quantity.3. After the customer decides to finish shopping, they fill out the form once (na

102

25 minutes ago

PashaUp-and-Comer

General Q&A

How to trigger Comment Automation on specific Ads Manager (Dark) Posts?

Hello Manychaters,I need help setting up the "Instagram Comment Automation" (Auto-DM) for specific ads created directly in Meta Ads Manager.The problem: These are Dark Posts, so they do not appear on my main Instagram profile feed. Consequently, I ca

1756

30 minutes ago

m1colaUp-and-Comer

General Q&A

ManyChat automations firing in the middle of real conversations?

I’m honestly thinking about shutting most of my ManyChat automations off for now. Over the past couple of weeks I’ve had automations randomly fire in the middle of real conversations with people. Someone will reply to a story or send a message and su

93

32 minutes ago

M

Murielle WagnerNew here

Perguntas e respostas

besoin d’aide

Bonjour je n’arrive pas à connecter le bon compte Instagram celui qui c’est connecté n’est pas le bon et je sais pas comment faire

KOTONew here

Help Needed: User Input Custom Field Not Sending Data to Webhook

Hi everyone,I’m trying to send user messages from ManyChat to an n8n webhook. I created a Custom User Field called UserInput to store the last user message and set up an External Request step with the following JSON body: {"userinput": "{{UserInput}}

243

5 hours ago

tanvirahmedNew here

General Q&A

Unable to Save Greeting Text in ManyChat (Error: “Can’t register greeting text”)

Hi everyone,I’m facing an issue while trying to save the Greeting Text inside ManyChat (Messenger settings).Whenever I try to save the greeting message (even a simple text like “Hi {{first_name}}”), I get this error:“Can’t register greeting text”I’ve

302

5 hours ago

MulticolorNew here

General Q&A

How do I know from which ad someone sent me a message?

I use Facebook Messenger to communicate with people on my page, but now I’ve bought ManyChat and want to use it for messaging on Facebook, Instagram, and TikTok.On Facebook and Instagram, when I have ads published and someone sends me a message, it s

142

5 hours ago

MoonlitPMUUp-and-Comer

General Q&A

tag automations for stage changes with multiple services

Hi! I’m struggling with the best way to automate tag changes. here is my tag structure:Service A UnqualifiedService A QualifiedService A Qualified PlusService A BookedService A ConvertedService B UnqualifiedService B QualifiedService B Qualified Plu

193

5 hours ago

Tomas KupecNew here

General Q&A

Connecting multiple Instagram accounts to one ManyChat.

Hi, quick question.I already have one Instagram account connected to my ManyChat account.Is it possible to connect another Instagram profile to the same ManyChat account, or do I need a separate ManyChat account for each IG profile?And what is the be

163

5 hours ago

Kate PranceNew here

General Q&A

AARRGHH I changed my instagram name and its linking to my old account

Does anyone know how I do this? I just keep going round and round in circles on the platforms logging onto my instagram trying to update my account but them nothing happens??

72

5 hours ago