[KNOWN ISSUE] Instagram Comment Trigger responses with buttons may be delivered as blank DMs
Discover inspiration, solutions, and meaningful connections.
Hello! Here's everything you need to get started with this community
Explore how your peers are taking chat marketing to new heights
Add your ideas to make Manychat better
Questions about using Manychat? Try searching here
Venha tirar suas dúvidas e aprender sobre a Manychat em português
Comunidad Hispana para compartir, preguntar y aprender
Hello there,I integrated product catalogue to WhatsApp and I can now automate a reply when user send a cart.But I wonder if I can read the product details and extract them to a CUF from the sent cart by a user whereas I only can see the following photo from live chat
Hi guys, please can you help me?i’d like to create 2 webhooks talking with HEROSPARK:if the client Paid, ok keep going. and if the client is Active or not. Could you provide the code and how I can create these in Webhook box, please?Thank you / Obrigado.
hey everyone , i just signup and setting my account with many chat for chat bot mainly, but i am facing the problem , they told me to delete your existing number that i did then i create an automation but i am wondering how do i create catalogue on WhatsApp , because no i am not able to login WhatsApp on mobile app? how do i handle this i want to create catalogue to close on whatstapp i dont want to go on my website , what's your suggestion ? (i didn't buy the plan till yet ) looking forward for a valid response from the community . thanks
I have manychat paid subscription account.I started manychat account 4 months ago, linked with my Instagram account where I have more than 8000 followers.Now I have 7000+ contacts in Manychat.I am a content creator, I create content to sell my program and products.I need a detailed different steps to convert sales.Give me some strategies which I should follow and make some sales. So far I have created some automations myself but no success with Sales. I am happy to have a consultant you can assist me setup of workflows.
Hello everyone. So I’m not sure what is happening. My home page doesn’t even looks the same and when I set up an animation and ppl are commenting the words.. they are no longer receiving the links. I changed nothing and one day my whole acct was different. Plz help
Hello,I’m trying to add a custom html to my email as the html builder on Manychat is pretty basic. Is there a way to achieve that?
Tento atualizar a foto de perfil do WhatsApp conectada no ManyChat mas ela nunca muda! Ajudem por favor!
We’re excited to announce a brand-new feature for WhatsApp on Manychat: Ice Breakers!This update allows you to engage customers right from the start of their interaction with your business on WhatsApp.What are Ice Breakers? Ice Breakers are pre-set questions that appear as clickable buttons at the beginning of a WhatsApp conversation. These buttons can help users find the information they need quickly, improving their experience and increasing engagement.🔑 Key Benefits:Proactive Assistance: Answer common questions before they’re even asked. Seamless Navigation: Guide new contacts through your offerings or services. Enhanced Engagement: Provide an option to connect with a human agent or trigger specific automations.How to Set It Up: Setting up Ice Breakers is simple! Navigate to Settings > WhatsApp > Ice Breakers, and add up to four questions. Link these to your existing automations, and you’re good to go!
I have a question that I can't figure out. I need to send the first message to a lead via WhatsApp.I've tried several options, but they all require the lead to interact first or open the conversation chat. Do you know how I can make the first contact with a lead from Manychat?
So i have been working on an implementation that revolved around 2 people being able to interact with the bot in a groupchat on instagram, only to find out after 4 hours of straight work that the bot DOESN’T recognize groupchats, go figure. Here is an open forum of someone else that had the exact same issue 6 months ago, i’m genuinely curious on why this hasn’t been implemented yet, maybe an oversight? because i have seen auto chat bots interact in groupchats in the past so it definitely isn’t impossible, this is just so demotivating if it isn’t on manychat’s agenda to add.
I need some help to send customer notifications via API. I am receiving a notification from an external service everytime our customers get paid. I would like to send customers a WhatsApp notification about payments they received, incl. the amount. I have done this succesfully with https://api.manychat.com/fb/sending/sendContent for Instagram notifications, but I can’t seem to make it work for WhatsApp notifications. I also tried to solve this with templates, but I can’t trigger templates from external APIs.Does anyone know how to send a custom message to a WhatsApp contact via API?
Example:“Can you meet at x location?”“No”[Block contact]“Can you meet at x location?”“Yes”[Continue automation]
Ao utilizar a opção de áudio na automação pelo WhatsApp, ao invés de enviar um áudio de forma nativa, a automação encaminha um arquivo de áudio, o que quebra o fluxo de interação da plataforma.Existe alguma solução para esse problema?A automação está dessa forma: E a mensagem é recebida como arquivo de áudio ao invés de áudio nativo:
Access our product documentation, guides, and FAQs
Check real-time updates on system performance and outages
Supercharge your campaigns with expert case studies and inspirational articles
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.