[KNOWN ISSUE] Instagram Comment Trigger responses with buttons may be delivered as blank DMs
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Hello there,I integrated product catalogue to WhatsApp and I can now automate a reply when user send a cart.But I wonder if I can read the product details and extract them to a CUF from the sent cart by a user whereas I only can see the following photo from live chat
Hi guys, please can you help me?i’d like to create 2 webhooks talking with HEROSPARK:if the client Paid, ok keep going. and if the client is Active or not. Could you provide the code and how I can create these in Webhook box, please?Thank you / Obrigado.
hey everyone , i just signup and setting my account with many chat for chat bot mainly, but i am facing the problem , they told me to delete your existing number that i did then i create an automation but i am wondering how do i create catalogue on WhatsApp , because no i am not able to login WhatsApp on mobile app? how do i handle this i want to create catalogue to close on whatstapp i dont want to go on my website , what's your suggestion ? (i didn't buy the plan till yet ) looking forward for a valid response from the community . thanks
I have manychat paid subscription account.I started manychat account 4 months ago, linked with my Instagram account where I have more than 8000 followers.Now I have 7000+ contacts in Manychat.I am a content creator, I create content to sell my program and products.I need a detailed different steps to convert sales.Give me some strategies which I should follow and make some sales. So far I have created some automations myself but no success with Sales. I am happy to have a consultant you can assist me setup of workflows.
Hello everyone. So I’m not sure what is happening. My home page doesn’t even looks the same and when I set up an animation and ppl are commenting the words.. they are no longer receiving the links. I changed nothing and one day my whole acct was different. Plz help
Hello,I’m trying to add a custom html to my email as the html builder on Manychat is pretty basic. Is there a way to achieve that?
Tento atualizar a foto de perfil do WhatsApp conectada no ManyChat mas ela nunca muda! Ajudem por favor!
We’re excited to announce a brand-new feature for WhatsApp on Manychat: Ice Breakers!This update allows you to engage customers right from the start of their interaction with your business on WhatsApp.What are Ice Breakers? Ice Breakers are pre-set questions that appear as clickable buttons at the beginning of a WhatsApp conversation. These buttons can help users find the information they need quickly, improving their experience and increasing engagement.🔑 Key Benefits:Proactive Assistance: Answer common questions before they’re even asked. Seamless Navigation: Guide new contacts through your offerings or services. Enhanced Engagement: Provide an option to connect with a human agent or trigger specific automations.How to Set It Up: Setting up Ice Breakers is simple! Navigate to Settings > WhatsApp > Ice Breakers, and add up to four questions. Link these to your existing automations, and you’re good to go!
I have a question that I can't figure out. I need to send the first message to a lead via WhatsApp.I've tried several options, but they all require the lead to interact first or open the conversation chat. Do you know how I can make the first contact with a lead from Manychat?
So i have been working on an implementation that revolved around 2 people being able to interact with the bot in a groupchat on instagram, only to find out after 4 hours of straight work that the bot DOESN’T recognize groupchats, go figure. Here is an open forum of someone else that had the exact same issue 6 months ago, i’m genuinely curious on why this hasn’t been implemented yet, maybe an oversight? because i have seen auto chat bots interact in groupchats in the past so it definitely isn’t impossible, this is just so demotivating if it isn’t on manychat’s agenda to add.
I need some help to send customer notifications via API. I am receiving a notification from an external service everytime our customers get paid. I would like to send customers a WhatsApp notification about payments they received, incl. the amount. I have done this succesfully with https://api.manychat.com/fb/sending/sendContent for Instagram notifications, but I can’t seem to make it work for WhatsApp notifications. I also tried to solve this with templates, but I can’t trigger templates from external APIs.Does anyone know how to send a custom message to a WhatsApp contact via API?
Example:“Can you meet at x location?”“No”[Block contact]“Can you meet at x location?”“Yes”[Continue automation]
Ao utilizar a opção de áudio na automação pelo WhatsApp, ao invés de enviar um áudio de forma nativa, a automação encaminha um arquivo de áudio, o que quebra o fluxo de interação da plataforma.Existe alguma solução para esse problema?A automação está dessa forma: E a mensagem é recebida como arquivo de áudio ao invés de áudio nativo:
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