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Hi everyone! 👋 Happy Monday! I’m excited to introduce myself: I’m Raquel, originally from Lisbon, Portugal, and now based in Amsterdam, Netherlands. I’ve recently joined Manychat as a Community Manager, working closely with @Marina. I’m passionate about creating inclusive and valuable community opportunities, and I’m excited to meet all the Manychat users! In my free time, you can find me reading in a park or making ceramics in my home studio. Feel free to get in touch with me in English or Portuguese. 🤗
Why can't I click the connect button when my MANYCHAT account wants to connect to other FB accounts?3Q
What's the easiest way to automatically send a Whatapp template from a Albato lead to ManyChat?
I have created a manychat flow to collect emails and add a contact to AC. The firstname (or last) is not showing for AC. I have tried workarounds via chat gpt’s help to no avial. What can I do?
I know how to collect emails through ManyChat and link them to Active Campain. However, I can't figure out how to associate the First Name and Last Name data that I've collected with those fields in the record in Active Campaign. Is there a way to do this without having to rely on a third pary like Zapier?Thank you.
I got restricted by Instagram for 6 days because I went viral and too many ManyChat responses were deployed in a short time. Is there a way to limit the response rate to stay in the parameters? I appreciate your help!
It shows Free contacts limit2788/1000but I have only 2 contactsI restarted everything but it doesn’t help what can I do without going premium? Need help , I just need last clients to answer and that is all.
Hi ManyChat team and community,I’ve encountered a serious issue with Instagram automation flows in ManyChat: When users click a button with a link (set to open an external URL), they are not redirected to the target website.Instead, the button click opens the Google Play Store page for the “Threads” app by Meta. I’ve personally taken a screenshot of my own Android device showing this behavior.This is not a misconfiguration – the button is correctly set with an external URL. (Button opens external URL correctly with IOS) I’ve received multiple complaints from followers who can’t access what I promised. Thanks for your attention!
Hi there, I have tried refreshing permissions and this automation is still not working. The last 3 people who commented the keyword didnt get an automated response. The automation is on and pointing to the right post. Any advice? https://www.instagram.com/reel/DKfEhWsAjBL/
Hi! I’ve been using Manychat for 2 weeks now and suddenly new automations are not working. I tried refreshing Instagram connection, but new automations still don’t work. All the previous ones do, however I am not able to create any new that is working. All seems fine in Manychat console but when I comment a keyword, no message is delievered. I double-checked keyword spelling and it should work on every post and reel. Any ideas what is the problem here?
I have an automation that’s live. The automation collects people’s email addresses. I want to add a step to the automation where the email addresses get passed on to my klaviyo account (I’ve already successfully set up the klaviyo-manychat integration). But I don’t see anywhere to add a step. Can this only be done before an automation is live? Everything I read says you should be able to add a step to a live integration, so I don’t understand why Manychat is not displaying the option for me to add a step.
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