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1089 Topics

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mh_23

asked in General Q&A

lornafaithUp-and-Comer

asked in General Q&A

I would like to edit my new manychat automation -- but it won't let me get into my edits -- could you help?

Hi,I’m just learning how to use ManyChat. I started creating an automation, but I wanted to edit the Keyword I chose. When I went back and clicked on edit, it won’t let me create a new keyword. I literally can’t click on the word “Trigger” because it’s all greyed out.Could someone help me figure this out?thanks,Lorna

13 hours ago

tIERRA Dulce HomeTainer

asked in Chatboteros en Español

No consigo que el botón conectar se active para Instagram

Soy super nueva, he realizado mi inscripción y conectado FACEBOOK sin ningún problema pero al querer conectar el siguiente canal que es Instagram , encuentra el perfil , pero NO LO ACTIVA!!He probado de todo, me puedes alguien por favor ayudar !! Gracias..

14 hours ago

rafaelmunizUp-and-Comer

asked in General Q&A

HTTP Request to Dialogflow

Hi Guys! 👋 How are you? I'm having a lot of difficulty to make an external call to Dialogflow. I can't assemble the HTTP Request headers in order to obtain the appropriate authorizations. I know that there is an application from ManyChat itself that integrates dialogflow in a simple way, but in my case, I need this communication to actually be done via external call.Could someone with experience help me?If that's the case, I'm willing to pay for the help. Thanks so much!

14 hours ago

TeeCeeUp-and-Comer

asked in General Q&A

Issues with OpenAI assistant and other API questions

I’ve developed an integration to OpenAI using both the Assistant and the completions modes. initially tried assistant mode but it is taking far too long since it needs to first set up new/update assistant if the context has changed , set up a new/check for existing thread, send message and run, then check for response. each of the api calls that require response needed to be put on a timer loop to check for completion. minimum smart delay with manychat is 10 sec which means i’m losing far too much time in all these processes. conclusion: using the assistant mode is resulting in the response taking about 12-13 sec to come through.alternatively, if i use completions, i get a response in about 4 sec but the downside is the entire prompt has to be sent each time which results in high token usage.is there something i’m missing here about how these integrations could work?is there a method to remove or replace certain characters from text fields in manychat? for example if the user or cha

16 hours ago

EquipafácilUp-and-Comer

asked in Manychaters em Português

Google sheets recebendo dados duplicados

Olá pessoal! Espero que estejam bem!Estou enfrentando um problema no Google Sheets e gostaria de ajuda.Eu criei uma automação para armazenar os dados de contatos em uma planilha do Sheets quando eles se inscrevem. Também configurei regras para preencher automaticamente um campo toda vez que uma tag específica é adicionada ao contato, e, então, atualizar na planilha.No entanto, em alguns casos, ao invés de apenas atualizar as informações existentes, ele cria uma nova linha na planilha e preenche todos os dados do contato novamente, o que está causando duplicação de dados.Para encontrar e atualizar as informações no Sheets, estou utilizando o ID do contato como referência de busca. (Ex.: Imagem 1)Já verifiquei todas as regras que criei e estou usando a função "Updade row" conforme o esperado. Mas, mesmo assim, em algumas situações, apenas duplica as informações na planilha e, em algumas outras, duplica e não adiciona o ID do contato. (Ex.: Imagem 2)Agradeço antecipadamente por qualquer a

17 hours ago

katie.mckenzie

asked in General Q&A

Klaviyo integration issue

Hello! I’ve integrated ManyChat and Klaviyo and set up an automation, however, emails are not being captured on Klaviyo’s side. What could I be doing wrong here? Thanks in advance for the help!

17 hours ago

alexfewf

asked in General Q&A

“Request Sent”

How do i fix this? The top one? It says only request sent

18 hours ago

AmadeusUp-and-Comer

asked in General Q&A

Pro is not active, even after payment.

If you check the screenshot, you will see that it says payment is successful, but the software still asks me to upgrade to Pro! It has been few days and I am in the middle of a launch and nothing is working. Any idea guys?

19 hours ago

Edern

asked in General Q&A

Quick Replies not showing for users

Found out that instagram quick replies in automations doesn’t seem to work when user is on their desktop using the website, only seems to work on app. is there any work around for this to make it appear on the website as well?

20 hours ago

Fortex

asked in General Q&A

"Sua conta do WhatsApp Business está desabilitada no momento"

Pessoal, quando tento fazer a automação do Whatsapp com o Manychat, recebo a mensagem da imagem abaixo. Alguém já enfrentou esse problema e sabe como resolver?

20 hours ago

Brent84

asked in General Q&A

Automated DM's Suddenly Not Displaying Full Text

I have been using ManyChat PRO during the 14-day trial and last week, everything regarding automations was working amazingly well, that is until Tuesday when the automated replies began to get completely chopped after the first sentence?Is there a reason why my automated replies are now being shortened to just a few words? Is there anything on my end I need to change to not have this problem happen? Thanks in advance for any help :)

21 hours ago

Wallyson MartinsUp-and-Comer

asked in Manychaters em Português

Excluir contatos

Estou com dificuldades na confirmação da exclusão dos contatos. É solicitada a confirmação através de “Confirme a escrita abaixo”, mas não aparece escrita nenhuma. A confirmação não é possível nem mesmo utilizando elementos da própria frase “Confirme a escrita abaixo”. Gostaria de uma orientação de alguém que saiba como resolver, se existe alguma forma de fazer a confirmação desta maneira ou realmente esta ocorrendo um erro.

22 hours ago

Hussam.dn

asked in General Q&A

automation trigger is not working

i just subscribed to 99.9$ plan but my automations trigger is not working it say you must be a pro plan which I’m already in it. if this goes I will search for alternatives chatbot which it;’s heartbreaking because many chat is so easy and good.

1 day ago

Angel

asked in General Q&A

i cant find my page

I cant find my page that to connect on bot

1 day ago

lidia

asked in General Q&A

the auto replay to comments on instagram reels no working

I am doing the automation all correctly. but the auto replay to comments messages are not working. whoever is commenting to my reels are not getting and auto response. a message goes to their DMs though. does anyone know what can happen?

1 day ago

juanxcarrizo

asked in General Q&A

NO PUEDO actualizar permisos

Alguien sabe porque no puedo actualizar los permisos?Las automatizaciones no me estan funcionando, manychat no lee los reels ni las publicaciones.La vez anterior pude solucionarlo actualizando los permisos, entonces, intente hacer lo mismo ahora y me sale: No tiene los permisos suficientes para actualizar permisos.

1 day ago

Zemira

asked in General Q&A

Hi Folks...Just Getting Started With ManyChat

Looking forward to learning and sharing the journey. Zemira

1 day ago

Haider

asked in General Q&A

automation where i send DMs to my current contacts and new ones

Hey guys, How do it make a automation where i send DMs to my current contacts which are in 1000s and new contacts aswell please help i cant find anything on this.

1 day ago

Andreia R SantosUp-and-Comer

asked in Manychaters em Português

Como conversar por whatsapp pelo Manychat

Oi pessoal, por favor alguém pode me ajudar?Enviei mensagem pelo Manychat em massa.Agora preciso retornar para alguns contatos, mas não estou conseguindo.Estou indo no “Bate Papo ao Vivo” - é isso mesmo?Nas minhas permissões, está iondicado que tenho acesso total ao bate papo ao vivo.Mas quando acesso uma mensagem par atentar responder não dá opção. E no rodpé aparece uma mensagem:Você não possui direitos suficientes para conversar com o contato. Por favor adicione uma vaga de chat ao vivo.](só que eu já fiz isso e já me dei a permissão) Help!! estou em lançamento!

1 day ago

Eduardo Sebastião

asked in Manychaters em Português

Automoção no instagram atrapalha o engajamento e entre do conteúdo?

Comecei a usar o manychat recentemente e estou achando incrível, porem tenho uma dúvida que esta me deixando de cabelos em pé haha usar essa automação para envio de comentários e DM atrapalha de alguma maneira o engajamento ou entrega do conteúdo no Instagram? seja ele reels ou carrossel?

1 day ago

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