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Have an automation in place to send 1 of 2 DM’s to people that comment on a post. One message includes a button with a link to an external site and works just fine. The second option is a message with quick reply options. It seems that accounts that don’t already follow us don’t receive this message. It gives them a message notification, and while on our end it looks like our message was sent, they have an empty DM. Not sure if this is an issue with the automation, their Instagram DM limitations, or Instagram in general. Has anyone else had this issue or found a solution?
Quero abrir uma conversa sobre estratégias de atendimento e vendas para o Café Veríssimo. Como posso otimizar a experiência do cliente e aumentar as vendas usando ferramentas digitais? Quais ideias vocês têm para criar uma comunidade de fãs do café e melhorar a presença online do nosso negócio?Área de produto (Opcional)Café e Automação de Vendas
Alguém que fale portugues poderia me responder umas perguntas basicas antes de eu adquirir o produto? Estou com uma dificuldade… meu DM do instagram esta mandando uma mensagem de boas vindas, e isso nao está aparecendo na configuração do meu manychat. Isso pode ter sido fruto de tentativas antigas minhas, mas nao estou achando e nem sabendo procurar de onde configurei isso. Eu prciso remover isso antes de criar uma nova automação….
Hi Manychat community 👋 We’re thrilled to announce TikTok (beta) is now live on Manychat! 🎉 In collaboration with TikTok, this marks a new era for businesses and creators to connect with their audiences through meaningful, automated interactions.Note: This is an Open Beta, so features may evolve as we gather feedback and refine the experience.🔥 Key BenefitsDrive 1 on 1 interactions with TikTok messages: It’s a great way to make things feel personal and build stronger connections with your audience. Save time: Automate repetitive tasks and focus on impactful conversations. Capture leads: Collect emails, phone numbers, and more securely through automated flows. Boost engagement: Run giveaways, contests, and gamified campaigns to grow your TikTok presence. Tap into new audiences: Grow across platforms, combining TikTok’s unique audience with Manychat’s powerful automations. Automate without losing your personal touch: Craft responses that align with your brand, ensuring relevance and a
Hola comunidad. Tengo una clienta que tiene una agencia de closer con varios clientes donde les da servicio de cierres comerciales. Me gustaría instalarme mediante manychat la manera de gestionar esas conversaciones. Estoy pensando que cada uno de los clientes finales debería tener una cuenta de manychat, y tambien varias lineas móviles a su nombre y dadas de alta en manychat/meta (doy por sentado que es posible tener varios whatsapp dentro de la misma cuenta de manychat).De esta manera mi clienta (directora de las closer) podrá tener acceso a todas las conversaciones en cada cuenta de los clientes de cada una de las closer y cada closer podrá gestionar sus conversaciones por whatsapp desde el chat en vivo de la cuenta de manychat de cada cliente final. Estoy encontrado dificultades con esto para las conversaciones de voz, que siendo de España, aun no hay coexistencia y por tanto los closer no pueden usar ese mismo número asignado para realizar llamadas. ¿alguna idea al respecto? ¿Os p
When I have a broadcast +automation to export contacts to a Google Sheet, is that broadcast “always running” so every time a contact opts in, it’s added to that sheet? Or do I have to manually run it again for that to happen?
Hi everyone,I’m setting up an Instagram FAQ with AI, and I need it to respond in two languages: Czech and English.I’m currently saving the user’s language preference in a custom field called user_language, which I determine through a language selection flow via the Instagram Menu and Default Reply.Right after the trigger, I’ve added a Condition that splits the flow into a CZ or EN version based on the user_language field.However, my question is:How does the FAQ with AI know which language to respond in?Should I add an AI Step at the beginning to detect the user’s language, before entering the FAQ flow? I’d really appreciate any tips or best practices on how to handle this properly.Thanks in advance!Štefan
You’ve got the followers. The strategy. The content. So why not add “Summit speaker” to your bio? We’re looking for bold, brilliant creators (👀you?) to speak at this year’s IG Summit. What do you need to apply?Just an idea. A point of view. A pulse. Maybe a shot of espresso to land it.You don’t need a TED Talk. You just need something to say. It takes 5 minutes. Tell us what you’d talk about. We’ll handle the rest (well… most of it). Just imagine…The creator-only stage Real talks, not fake hype Stardom Submissions close soon. You ready to speak? Let’s chat!
Hi,I think it would be very beneficial to add a possibility to interact with notes through automations or the API.The use case for this would be to draft responses before sending them to the contacts so a human agent could for example verify the output of an AI step.
salon. I need jordan. let the AI stop typing if the community manager starts typing. I can't do that.
I’m noticing today - Feb 13th, 2025, when I get manychat DMs from other people on Instagram, the links aren’t working.It says “there was a problem loading the website”Also noticing this with my own ManyChat DMs i’m sending people that comment.Is anyone experiencing the same thing, is this a server issue or reported outage with ManyChat?
Hi, recently I just started use free plan to test. It seems the automation is not consistent, at first I tested all are okay. Then after I published it, next day I try send the keywords, the automation is not happening. Is there anyone else has same situation as me?
If my clients posts a poll on their IG story can i message those people from manychat and if so how do i do it?
Hello All, I’m creating a new automation where data is being passed from ManyChat to n8n. Unfortunately, everything works fine in “test” mode but, when tested from the actual trigger Whatsapp, the call is not going through to n8n. Checked credentials, API key from Manychat and whole nine yards but, nothing seemed to work. Here are all the screenshots of Maychat and n8n automations. The worst part, one of the “text” block is not even being called. TIA !!!
Por favor quisiera saber si tambén les está pasando, estoy tratando de configurar un nuevo numero de Whatsapp en Manychat pero me dice que el portafolio comercial está inhabilitado por politicas de Whatsapp
Hola, tengo problemas para conectar mi página de Facebook a Manychat.Tengo el rol de administrador total y ya eliminé Manychat de mis apps conectadas en Facebook, lo volví a conectar seleccionando solo esta página, pero me sigue diciendo que no tengo permisos suficientes.También verifiqué los permisos en el Business Manager, y todo está bien.¿Podrían ayudarme a revisar qué más podría estar causando este error?
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