Chatter Matters: Como Capturar Leads com a Manychat [in Portuguese]
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Venha tirar suas dúvidas e aprender sobre a Manychat em português
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Hi everyone 👋 We’re gearing up for our next Chatter Matters with @Digitalmateus on October 28 @ 10 AM PT — and this one’s all about unlocking growth with WhatsApp Broadcasts. 🚀In this session, you’ll learn how to:1️⃣ Create broadcasts with and without buttons2️⃣ Build WhatsApp template messages and understand categories (utility + marketing)3️⃣ Work with Meta’s rules so your messages always get approved and delivered4️⃣ Reactivate old contacts and turn them into new sales opportunities Save your seat here 👇Got a question about broadcasts, templates, or re-engaging contacts? 🔥 Drop it in the comments below — we’ll bring it up live during the session!
Hi Manychat team / community,I need help from a human to reclaim access or at least detach my Instagram from an old ManyChat workspace.Context My original Facebook profile (the one I used to log in to ManyChat and create the workspace) was disabled by Facebook. Since then I cannot log in to that ManyChat account/workspace. I created a new Facebook profile (now admin of my Business Manager, Facebook Page, and Instagram account) and tried to connect Instagram to a new ManyChat workspace. What happens On the Connect Instagram screen, ManyChat shows: “already connected to [account name] … Switch Account / Request access.” The Request access button turns into “Request Sent” and never resolves, so I can’t proceed. In Facebook → Settings → Business Integrations, I see ManyChat is active for my new Facebook profile, but Instagram still won’t connect in ManyChat. This has been going on for ~2 months. What I’ve already tried Removed and re-added ManyChat under Facebook Business Integrati
tengo un flujo en manychat, el tema es el siguiente el disparador originalmente me mandaba al bloque de acción en donde esta el enlace externo, que es a un bot de una funcion lambda (al que no tengo posibilidad de modificar) en aws, aca lo que pasaba es que el bot con el disparador me contestaba la presentacion del mismo (esta por promt en la funcion lambda del bot original) y cuando le sigo la conversacion, en lugar de seguir conversando se vuelve a presentar, y cada vez que le digo algo se presenta de nuevo, le diga lo que le diga (aviso importante, ningun tipo de loop es la solucion ya que hace que se repita mas de diez veces el mismo mensaje seguido) se que es algo de como guardar el historial, pero no estoy pudiendo lograrlo, adjunto imagenes para que vean ojala puedan ayudarme, hace varios dias que vengo renegando con esto.Saludos.
Como fazer para meus AGENTES DE CHAT AO VIVO ter permissao para alterar o nome do cliente?
Hello everybody!Ive got an AI automation connected to my IG acc with the sole intent of promoting my exclusive Fanvue page (im running an ai model/influencer).However as of the moment ive gotta manually assign the ai chatbot to interact with the IG DM/contact it does not happen automatically. How can i achieve this?Best regards.
Подключила бот, но он не реагирует на ключевые слова - ничего не отправляет. И не могу найти вкладку с биллингом - помогите, пожалуйста
Hi Manychat community 👋We’ve just added two new entry points for TikTok automations: Ref URL and QR codes. These new triggers make it easier than ever to connect offline and online moments to TikTok messaging.TikTok Ref URL trigger: Generates a unique link that starts a TikTok messaging automation when clicked Perfect for: emails, websites, product pages, order confirmations. TikTok QR Code trigger: Generates a scannable code that opens TikTok and launches your automation flow Perfect for: product packaging, in-store signage, event booths, menus, receipts Together, these open up fresh opportunities for creators, ecommerce brands and local businesses to capture leads, deliver support, and keep customers engaged.Note: This is in Open Beta, so features may evolve as we gather feedback and refine the experience. 🔥 Key BenefitsMore entry points: Go beyond keyword triggers and give your audience more ways to message you on TikTok Cross-channel flexibility: Add Ref URLs to your email campa
When people comment the key word on my reels on Instagram, which is 'teach', they get a DM with the links to my products. 2 problems:1 - Instagram hides ALL the key word comments on my reels, they literally just disappear 2 - no one opens my DMs anymore, so I am wondering if they even receive them?Manychat has said the issue is not with them and the automation is working correctly. Please help😪
Não consigo ver as respostas dos clientes após fazer os disparos! Por sorte meu whatsapp web está conectado ainda consigo falar com os leads, mas preciso de ajuda em relação a esse problema./???? Também gostaria de saber como fazer a automação parar de mandar mensagens. Configurei uma automação com palavras chaves. Toda vez que a pessoa responde uma mensagem a automação responde, porém só preciso que resposta ocorra uma vez e pare, não toda vez que a pessoa digitar a mesma palavra chave a automação responda
Hi there! I want to use the automation where a user comments a keyword on a post or reel, and manychat sends them a direct message on instagram. However many of the accounts that follow me are private and so i cant direct message them until they direct message me. Can manychat get around that limitations and send a direct message regardless?
Does anyone know what is the API usage limits and number of people that I can send message on 15$ account ? I am planning to add at least 10-15 accounts overtime (up to 50), According to I ll decide whether to use this application
Some chats are ending before the 24-hour window, which should be the time we can communicate with the customer.The bot sent the automation, had a 3-hour smart delay, and automatically closed the conversation because it realized there was no interaction.After the smart delay, it should have applied a previously scheduled recovery flow (for some customers, it applied it normally).But for most, it didn't apply the recovery flow after 3 hours and automatically closed the conversation, making it impossible for me to communicate with the customer without paying again for sending the message.Did I configure something wrong, or is this an application error?
Hoping someone can offer some insite or steer me in the right direction. I recently became meta verified and about 3 days ago, Instagram had this major glitch where it would not let me in. I was stuck in a loop where it would say it sent me a code via sms to login, but never would. It finally just started working again, but my many chat/insta connection is majorly broken. The many chat app says it’s connected, but wouldn’t load any posts for automation. When I tried to refresh permissions or connect through browser, nothing happened. It would open Instagram on my main feed, but not actually refresh. I contacted Meta support, they ended up having me remove manychat completely from Instagram and trying to reconnect. After doing that and trying to re-add the channel, manychat now says profile not found/doesnt exist with a little blurb about the link being broken.” Once I reported this to them, they are saying “not on us, contact manychat.” Sooooo…. Here I am, asking for anyone to please
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