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I am on a Free Plan. I am using Auto-DM Links From Comments feature. I have created 4 automations. My Free Contacts Limit is 0/1000.I am not using any Pro Feature.Now I am unable to create new automation. As I press the Go Live button, it prompts me to buy Pro Version.Please help to resolve this problem or please share email or something which can connect me directly to Manychat team. Thank you.
Am I able to collect contact info on free version using DM’s or do I need pro version, and if possible with free version can someone direct me on how I would set that up to collect say their email. Thank you.
I was filling the basic information for the use of manychat pro, and when I put my identification code for Brazil (cpf) the system reported “there is an issue” and didn’t show what was wrong. It cant do it, because the information i gave was 100% right. I don’t have a support to help. Who on earth believe that they can automatize everything?I need a human help
Hi Community 👋I have a subscriber whose contact information in ManyChat shows “Opted-In for WhatsApp” However, when I try to send them a flow using the sendFlow API, I get this error: "Content can’t be sent to the subscriber without a message tag. Subscriber’s last interaction was over 58h ago (more than 24 hours ago)." I assumed that being marked as “Opted-In for WhatsApp” would allow messages outside the 24-hour window, but apparently not? Could someone please clarify: Does "Opted-In for WhatsApp" allow sending after 24h? Note I am sending message_tag: "CONFIRMED_EVENT_UPDATE".
This is a first. I will run through my set up and then the "error". At 5:30pm, Sunday through Saturday an scenario in Make.com will trigger to gather the information of appointment data (Acuity Scheduling) of the next day and send an appointment reminder to either confirm, re-schedule or cancel their appointment. Every patient in Acuity must have their own phone number in order to send the reminder through WhatsApp. I first look for the contact in Manychat with the phone number as a custom field. If the contact doesn't exists, it is created. After that, I update some of the contact's custom fields that contain the appointment data and finally I send the message using the "Send Flow" module of Manychat in Make.com.This has been working good for over a month now. Yesterday the workflow ran as usual with no errors.This is one of the situations in which the "error" occured.I get notified that some patients didn't receive the reminder and here's the kicker: in the chat with the contact the
Hello!It would be awesome if it were possible to have multiple Facebook pages under one account.I have several smaller accounts and it would be SO helpful to my small business financially to be able to include them all in ONE plan, contributing to the max subscriber limit, etc.Thank you!Jonah
A minha última cobrança foi acima do esperado porque, mesmo sem a necessidade de usar os contatos, acumularam vários. A cobrança feita foi de US$125. Até ai tudo bem, mas eu já exclui todo os contatos e, mesmo com 3 contatos, no campo de Marketing Automation, consta que meu valor será de US$ 125 por mês, quando era pra estar US$15, já que apaguei os contatos.Gosto bastante da ferramenta, mas US$125 é inviável.
I can access the data from the first level of an Array returned by the API, but I can't access the levels below. Does anyone know how to do this? Consigo acessar os dados do primeiro nível de um Array retornado pela API, mas não consigo acessar os níveis abaixo. Alguém sabe como fazer isso?
Hi All, I’ve created lots of automatons in the past but adding a new one today (Ive created new and copied a previous one, I know it’s probably not the best way but has always worked before) and neither are generating replies in the comments or DM’s. I’ve had a few comments of the key word which aren’t even showing in the many chat data for the automation. Any ideas?
Since the recent changes to Manychat I am unable to set up automations with buttons that go to Thrivecart links. I just get an error message stating that it is not a valid link ….. This is so frustrating especially considering in my field Thrivecart is one of the main forms of external links to get affiliate income / recognition.The only way I can do this is to add the link in the text but that isn’t a great customer experience as they then have to copy and paste it anyway.Any idea when this glitch will be addressed / fixed? Is there a different way for me to get the convent clickable links for my followers?
Eu tenho uma automação no MabyChat que chama um Agente de IA no Make para gerar as mensagens e receber mensagem de aúdio e texto.Eu uso as variáveis para enviar as mensagens e controlar a thread_id do usuário e uso uma TAG para verificar se o atendimento deve ser feito por humano ou não.O meu desafio é o seguinte o meu bot consegue escalar o atendimento para um humano porém o atendente caso queira interromper um atendimento da IA precisa entrar no Manychat e inserir a TAG HUMANO ATIVO, porém eu gostaria de criar uma automação que no momento que atendente enviasse uma mensagem pelo whatsaap a TAG mudasse para HUMANO ATIVO.Porém diferente do Webhook do Whatsapp não consegui encontrar o trigger do manychat para mensagens enviadas pelo número, gostaria de saber se é possível criar uma estrutura para isso e de ideias de soluções.
Hello Manychatters! I'm trying to find a template to create a new automation in MenuChat, but I don't see the option to redirect customers to your website. I'm not sure why this is happening, because my colleague has this option available on his account, and I need it to redirect my customers to the appropriate attachments.Could you please let me know if you've encountered this issue before and if there's a way to fix it?
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