Skip to main content

Product updates
Ideas
Events
Search

New post
Login

Welcome to the Manychat Community!

Discover inspiration, solutions, and meaningful connections.

Start here

Hello! Here's everything you need to get started with this community

Q&A

Questions about using Manychat? Try searching here

Be inspired

Explore how your peers are taking chat marketing to new heights

Share an idea

Add your ideas to make Manychat better

Manychaters em português

Venha tirar suas dúvidas e aprender sobre a Manychat em português

Chatboteros en Español

Comunidad Hispana para compartir, preguntar y aprender

Highlights 🔥

Wed, Feb 4, 2026, 15:00

Da primeira DM à Conversão: estratégias para qualificar novos seguidores e gerar leads ou vendas

Manychat updates ⭐️

Follow to DM is now available on Mobile App!

Instagram

Forum|Forum|1 month ago

3635

🆕 Marketing Messages on Messenger

We have a new feature called Marketing Messages on Messenger! 🔥Marketing Messages is the new way you will be able to re-engage your audience on Messen

Messenger

Forum|Forum|29 days ago

1512

TikTok automations are now available in the U.S. 🇺🇸

TikTok

Forum|Forum|2 months ago

3975

Pro tips from the Community

Smart strategies and time-saving tips from experienced Manychat users.

Let's talk about Live Chat

👋 Hey Community! I'm Martín, a product designer here at Manychat, and I'd love to learn more about how you use Live Chat today. I'm especially interes

Forum|Forum|11 days ago

2931

Auto DM Anyone Who Shares Your IG Post to Their Story (Free Template)

Instagram just launched a new feature, and now it is possible to auto DM anyone who shares your content in an Instagram story.So in this video, I will

Forum|Forum|21 days ago

330

Funnel Ideas with the new follower DM automation for IG

I would love to see what others are doing to cultivate leads with the new follower DM automation with Instagram.

Forum|Forum|2 months ago

1032

Activity feed
Unanswered questions

FrequencyAlyssaNew here

Instagram account connected in Meta but missing from ManyChat workspaces

Hi ManyChat team — my Instagram business account…. is fully connected and authorized in Meta Business Manager and Instagram (Apps & Websites), but it does not appear as a workspace in my ManyChat account.This looks like a hidden or corrupted wor

SamuelUp-and-Comer

Ads and Comment Automation

Hi I just boosted one of my posts on IG by ads. I did all through the IG, just tapped boost. Before that I had manychat automation which would reply to comments from organic traffic, and sent free resource. Now when I am running an ad and people comm

bencharNew here

TikTok keeps disconnecting

Every day or so I get a message that our TikTok account is disconnected and needs to be refreshed. Is this a normal issue? It is stopping us from making our chat flow work. None of our other accounts(FB or IG) are having this issue. (Yes we have a bu

MABUp-and-Comer

Buttons Not Clickable on Mobile (Work on Desktop & Telegram)

Hi everyone,I’m facing a critical issue: My chatbot sends a welcome message with "Yes" / "No" buttons. On desktop, buttons work perfectly. On Telegram, everything works. But on mobile (Facebook), the buttons appear but are not clickable — ta

clairegfNew here

Follow to DM Feature isn't available for my Instagram

Hello, I’m really struggling with the Follow to DM feature at the moment. And constantly getting the message below. Does anyone have a work around? This Feature Isn’t available for your Instagram. This feature is currently in beta. Access is control

AscendDigitalRising Conversationalist

Manychat New Pricing Plans

Hey, I'm running a ManyChat Agency. Some of my new clients are seeing new Manychat pricing plans. Starting from $17/month with 250 contacts/month.Does anyone has any idea about new pricing? And which regions have this new pricing plans? Thank you.

Chatbot EcovitaUp-and-Comer

Manychat tips and tricks

chatbot como vincular con META y con 360dialog

Hola, agradeceria si algun experimentado/a me ayudara a configurar el chatbot que quiero hacer. Ya hice la ceunta de META agregue el numero de telefono (nuevo sin uso previo) luego lo vincule con 360dialog exitosamente. Ahora el problema lo tengo al

ecemeksNew here

Formal Billing Dispute: Unauthorised Charge and Wrongful Cancellation of Paid Pro Plan

I would like to clearly summarise what happened from the beginning so this situation can be reviewed and resolved correctly.On 24.12.2025, I purchased and paid for the Manychat Pro subscription in the amount of $348.00. My intention was to continue u

stndkNew here

Returning an image from Make.com to ManyChat via webhook response

Hi all,I’m triggering a webhook from Manychat to Make when an event happens.In Make, I generate an image.What I want to do is return that generated image in the webhook response so Manychat and send/post the image directly in the chat.Is this possibl

Equipo Operativo 3NG TECHUp-and-Comer

WhatsApp messages not visible on Manychat's chats

I’m having WhatsApp messages inconsistencies. Some messages from WhatsApp are never showing up in Manychat’s platform. However, the messages I send to them are indeed visible, but it’s as if im talking to myself because the chat only shows MY message

FrequencyAlyssaNew here

Instagram account connected in Meta but missing from ManyChat workspaces

Hi ManyChat team — my Instagram business account…. is fully connected and authorized in Meta Business Manager and Instagram (Apps & Websites), but it does not appear as a workspace in my ManyChat account.This looks like a hidden or corrupted wor

SamuelUp-and-Comer

Ads and Comment Automation

Hi I just boosted one of my posts on IG by ads. I did all through the IG, just tapped boost. Before that I had manychat automation which would reply to comments from organic traffic, and sent free resource. Now when I am running an ad and people comm

bencharNew here

TikTok keeps disconnecting

Every day or so I get a message that our TikTok account is disconnected and needs to be refreshed. Is this a normal issue? It is stopping us from making our chat flow work. None of our other accounts(FB or IG) are having this issue. (Yes we have a bu

MABUp-and-Comer

Buttons Not Clickable on Mobile (Work on Desktop & Telegram)

Hi everyone,I’m facing a critical issue: My chatbot sends a welcome message with "Yes" / "No" buttons. On desktop, buttons work perfectly. On Telegram, everything works. But on mobile (Facebook), the buttons appear but are not clickable — ta

clairegfNew here

Follow to DM Feature isn't available for my Instagram

Hello, I’m really struggling with the Follow to DM feature at the moment. And constantly getting the message below. Does anyone have a work around? This Feature Isn’t available for your Instagram. This feature is currently in beta. Access is control

Chatbot EcovitaUp-and-Comer

Manychat tips and tricks

chatbot como vincular con META y con 360dialog

Hola, agradeceria si algun experimentado/a me ayudara a configurar el chatbot que quiero hacer. Ya hice la ceunta de META agregue el numero de telefono (nuevo sin uso previo) luego lo vincule con 360dialog exitosamente. Ahora el problema lo tengo al

ecemeksNew here

Formal Billing Dispute: Unauthorised Charge and Wrongful Cancellation of Paid Pro Plan

I would like to clearly summarise what happened from the beginning so this situation can be reviewed and resolved correctly.On 24.12.2025, I purchased and paid for the Manychat Pro subscription in the amount of $348.00. My intention was to continue u

stndkNew here

Returning an image from Make.com to ManyChat via webhook response

Hi all,I’m triggering a webhook from Manychat to Make when an event happens.In Make, I generate an image.What I want to do is return that generated image in the webhook response so Manychat and send/post the image directly in the chat.Is this possibl

Equipo Operativo 3NG TECHUp-and-Comer

WhatsApp messages not visible on Manychat's chats

I’m having WhatsApp messages inconsistencies. Some messages from WhatsApp are never showing up in Manychat’s platform. However, the messages I send to them are indeed visible, but it’s as if im talking to myself because the chat only shows MY message

Emma 1Up-and-Comer

No active subscription but being billed

I have no active subscriptions on my account but I am still being billed by Manychat. Does anyone know where to go to resolve this - I’ve had to block the payment via my bank for now and I’m not very happy about it.

Leaderboard

Show full leaderboard

Show full leaderboard

Community statistics

6,915: Posts
15,751: Comments
27,303: Members

Check out more helpful resources:

Help Center

Access our product documentation, guides, and FAQs

Manychat Status

Check real-time updates on system performance and outages

Manychat Blog

Supercharge your campaigns with expert case studies and inspirational articles

Powered by Gainsight

Community Terms & Conditions Cookie settings Accessibility statement

Sign up

Already have an account? Login

Log in with Manychat Log in with Facebook

Welcome to the Manychat Community!

Log in with Manychat Log in with Facebook

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK