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My goal is to ask the client a few questions and, depending on their answers, continue the conversation. If the client agrees to receive a gift, I want to deliver it, and if not, I want to end the conversation. Can I set up the AI bot to read the client’s messages and automatically assign the appropriate values to fields (attributes) based on their responses?

Eu gostaria de saber quantos atendimentos um agente assumiu, como que eu faço pra poder medir isso e poder ter essa métrica?

PLEASE HELP!  I’m working on a Google Sheet integration with ManyChat where I want to collect a user input in ManyChat, compare it with a particular lookup column in the sheet, and return a value from another column in the sheet if the input IS EXACTLY SAME, OR ALMOST CLOSE to any value in the lookup column. The ‘exactly same’ part works smoothly but I also want it to check for the closest results (to cater to typing errors or incomplete inputs) as the input and lookup data is supposed to be a multiple words input. Now for the sake of my life, I can’t figure out a way to check for similar values and return the closest one - I’ve tried the integration via zapier with its filters and formatter, but even though the logic looks correct, it still only works for the ‘exactly same’ input. I even tried it within Google sheets by using accurate formulas to insert the input in a cell and then compare it with the lookup column (all within the sheet) but that still doesn’t work. I’m now thinking t

Hi! I have some colleagues who have this option to send automatic messages to new followers.It doesn't appear in my account.. Can anyone help me?  

Problema:Configurei webhook Hotmart enviando dados para Make, que está conectado ao ManyChat. O cenário do Make executa aparentemente sem erros, mas as mensagens WhatsApp não chegam no cliente.Objetivo:Disparar mensagens automáticas via API do ManyChat para eventos da Hotmart:Compra aprovadaBoleto/PIX geradoReembolsoCancelamentoAbandono de carrinhoQual a forma correta de disparar mensagens via API do ManyChat quando o Make envia dados? Os flows estão sendo acionados mas mensagens não são enviadas.

I couldnot remove Telegram bot on manychat, there isnot ant buttons to remove, how can I do it?

I have about 12,100 active contacts and 8,879 inactive contacts in my ManyChat account (screenshot attached). But when I go to send a broadcast, it only lets me reach 73 people.I’m confused — what’s the real difference between active vs inactive contacts, and how do I make sure my messages go out to all of my contacts instead of just a small fraction?Do I need to re-engage my inactive contacts, change settings, or is there a platform limitation I’m missing? Any guidance would be much appreciated!  

Inicialmente o tema deste assunto seria uma pergunta, porem, consegui resolver e como nao achei nada explicando em detalhes deixo aqui caso alguem precise, ou seja, se vc tem uma automação e estar tendo bloqueios pois sua automação precisa de mais que 10segundos para retornar os dados entao este artigo é para vc. Para contornar o problema do bloqueio de 10 seguntos tive que fazer a implementação assincrona aonde na automação dentro do manychat eu uso uma webhook apenas para ser o gatilho e coletar o User_ID e a Mensagem. Apartir dai fiz a implementação dentro do meu N8N e fiz os seguintes passos:1webhook node > 2Set node > 3http request to flowise > 4http request to manychat Api 1- recebo os dados da webhook coletados dentro da automação do manychat2- seleciono e armazeno apenas o ID do usuario e a Mensagem enviada por ele.3- Faço uma requisição http para o meu flowise auto-hospedado e ali ele pode esperar o tempo que quiser para trazer a informação, uma vez que este nó foi pr

HiWe just created an IG automation to send a link to a file (hosted on Dropbox) if anyone replies to a post with a trigger word. It works in that the reply DM is sent, but clicking on the button brings up a screen that has the “Redirecting” message, and nothing more happens. The bottom of the screen says “You’re being redirected to … [url of file]” so I can click on the URL to get to the file, but … shouldn’t the “Redirecting” screen actually go away at some point and redirect itself?Thanks!

I’ve searched posts on here and have not found the issue I am experiencing.   I have a trigger set up to send a reply as private with a button to press that gives permission to continue.  I’m using an Android phone to test.  I comment on an IG account with the trigger word.  The message comes back to my DM displaying the button just fine.  Pressing the button just echoes back and does not continue the automation.  I have tried with a direct button and as a quick reply.  I’ve gone through all the troubleshooting, permissions, refreshing connections, removing MC and re-adding.   

Os leads que estão inscritos na notificação não estão recebendo mensagens via broadcasting fora da janela de 24 horas.Isso começou ontem, 02/10, envio um broadcasting por dia para os leads que estão ativo no notificação, nunca deu problema.E isso não está acontecendo só com um tópico da uma notificação, todas as notificações criadas e com leads ativos não estão recebendo broadcasting fora da janela de 24 horas, tornando a notificação inútil.Também está acontecendo em outros manychat que tenho, mesmo que seja de outro perfil do facebook.No facebook não recebi nenhum aviso e na parte de status tanto da conta e da página está sem nenhuma restrição ativa.Alguém mais está passando pelo mesmo problema? Alguém sabe como resolve?  

Hello,Could someone please share screenshots of the process for sending a WhatsApp template via LiveChat? The official ManyChat article only includes one screenshot, which just shows an icon in the text area.I would like to see the following steps: How to find and select a specific template. What the template looks like when selected (including the attachment in header, variables, and buttons, if possible). How to customize the template (e.g., adding attachments and filling in variable values). How the sent template appears in the chat. Thank you in advance for your help!

En la opción de protocolo de traspaso solo aparece la opción de instagram, no sé si tengo que borrar todo y volver a configurar Facebook desde cero o hay alguna solución, los pasos que ya intenté son los siguientes:En mi perfil - > integraciones comerciales → Activos → Ver y editar → Establecer todos los permiso y guardar.  En mi página de Facebook Business → Configuración de la página → Mensajería avanzada → no aparece manychat, solo aparece instagram y no sé como quitar Instagram para agregar manychat.  

I’m building a system in ManyChat where multiple live agents share conversations, but each agent can only handle one active chat at a time. Instead of relying on math operations or agents manually flipping their status, I’m using global bot fields as “slots” — for example, A_Slot_Free, B_Slot_Free, C_Slot_Free. When a user asks to talk to a human, the bot checks which slot is available, assigns the chat to that agent, and flips the slot to “false” so nobody else gets routed there. When the conversation ends or escalates, the bot flips the slot back to “true,” making the agent available again. Since I don’t have enough resource to purchase the inbox subscription, is there other way to solve this predicament.

so I want to have a clear vision on the contacts in manychat because every time you have a dm it should save as contact but i tried sending some manual dm to check that out and I see that is at 0.I know manychat charge per contacts per month and that every DM coming in should be a new contact automatically is that only from paid plan or even is it only from the automation when a dm comes and start with the automation?

I have an auto DM set up for a specific post of mine. It says “Comment the word pool” and i created the flow from scratch. It was working when I first tested it but, not it is not sending. I believe it can be due to two reasons:  I ran an IG boost on that post and it got denied so Meta is blocking auto Dm’s   I have been commenting TOO much from my test account Screenshots of automation are attached.  

Help me solve this issue. After successfully signing up for ManyChat through a browser on my phone, I linked my Instagram account, created a command, and tested it successfully. Then, I logged in from another browser on my laptop and connected it with a Google (Gmail) account. I was able to access both my Facebook and Instagram accounts (with permissions granted to ManyChat). However, I can’t get past the “permission sent” screen on the laptop browser, and now on my phone I get this message when I try to log into Instagram through ManyChat (the same account I tested before, which was working). I need help understanding what is happening that’s preventing me from continuing to use ManyChat for Instagram automation.

For some reason, it’s not working when people are clicking send me the link? Is there something wrong with my flow?I tried using the AUTO-DM links when replying to comments and that didn’t work either? Thanks!

Hi!I am keep getting the following error: “Muds the realtor already connected to Muds.Switch Instagram to continue with another account or request access from the owner of Muds.” Can someone please help me with the step by step guidance, think of me as a noob.  See the screenshot below:Thanks

Hello everybody!Ive got an AI automation connected to my IG acc with the sole intent of promoting my exclusive Fanvue page (im running an ai model/influencer).However as of the moment ive gotta manually assign the ai chatbot to interact with the IG DM/contact it does not happen automatically. How can i achieve this?Best regards.

i need help with correctly formating my automation so that the smart delay message us actually being send 1 hour after first message rather than being passed