Chatter Matters: Manychat Advanced with Gustavo
Hi Community, I'm running a flow using the ManyChat API sendFlow endpoint: API Endpoint: https://api.manychat.com/fb/sending/sendFlow Payload Sample: json { "subscriber_id": "5099514960168074", "flow_id": "925858437555219", "message_tag": "CONFIRMED_EVENT_UPDATE", "data": { "medicine": "Panadol" } } In the flow, I'm trying to use {{medicine}} in both a text message and a Set Custom Field action — but the value appears empty (or blank) when the message is sent. The API call works and the flow is triggeredBut {{medicine}} doesn't populate 👉 Can anyone help me figure out: Is the data object correctly mapped? Thanks in advance!
assim que criei a conta assinei o pro, foi cobrado 149 mês, mas tive a surpresa de ser cobrado para o dia 10/07 um valor de 449. A duvida é este valor será cobrado a partir do proximo mês ou já sera cobrado devido a quantidade de contatos que subiu do whats? Outra pergunta, como eu posso voltar para o plano inicial de 149 e como faço a exclusão das 2.500 contatos que foram importados indevidamente do whats, pois não tenho como arcar o custo de 449.
I’ve finished one automation but can't select this automation when go to Facebook ads. this message show Message flow doesn’t exist To use a message flow from Manychat, you need to first create and save a message flow on Manychat.
tengo un problema. yo cree un usuario en many chat para gestionar las redes de mi negocio y el whatsapp, resulta que por mas que intente hacerlo, no fue posible, asi que decidi dar de baja la cuenta y desvincular todo, ahora resulta que manychat me cobro la subscripcion que ya habia cancelado. mi pregunta es como hago el reclamo para que me devuelvan el importe que me cobraron y como hacer para evitar que el pago se siga debitando de mi cuenta, yo cancele todo hace una semana mas o menos, pero no se porque me cobraron nuevamente
Olá a todos!Gostaria de saber se o Manychat possui a opção de inserir um Livechat em meu site (Wordpress) ou se existe algum plugin de Livechat que pssua integração com o Manychat? Antecipadamente agradecido.
My reel on insta got 100k views with 2k comments, Now the link is not working which is inside the flow. what to do and is it safe to message 2k contacts or should i stop the flow ?
Hola comunidad, saludos! Recientemente, estoy intentando vincular el WhatsApp business app de uno de mis clientes con Manychat. Pero al momento de intentar vincular el número me sale este error, cabe aclarar que el número de WhatsApp es un número nuevo. Respecto a esto tengo una duda que es cuánto es el tiempo mínimo que tiene que tener una cuenta de WhatsApp Business para que se pueda vincular como coexistencia con Manychat? Un abrazo!
I have a problem in instagram when someone comments,The instagram is not detecting the comments For example if there is 6 comments shown, when i opened the comments section, the comments aren’t detected Its been going for the past 2 weeks,Help please There is 4 comments,as you can see But when i opened there is only 2 I also tried to test by commenting with other account,the comments also not showed at all,only 1 or 2 comments appeared I’m getting really frustrated and tried all method such as changing the facebook page,clear cache,refresh permission,etc I also followed the step by step to make automation exactly in the manychat’s youtube And when i turned off the instagram automation,the comments operated normally just fine But when i turned it on again,the same problem happenned I can’t grow my followers and show my products if this keeps happenning, so please if anyone know the solution of this problem,i’d be really thankful
ManyChat is replying to the wrong posts. For example, I posted a reel today, and whenever someone commented, it replied with an automated “Sent to your DM’s!” message. The problem is that I did not set any automations up for this new post, and none of the words in the comments made by followers were keywords attached to any automation I had created. Is there a way to troubleshoot this?
I did a lead magnet on instagram and got a lot of emails to my direct messages, too many to copy and paste to a spreadsheet. When I am in contacts I can see the emails if I go into each contact, but how do I export the emails all at once so I don’t have to copy and paste them over to my CRM?
Consigo colocar uma caixinha de chatbot do manychat dentro do meu website, para o cliente me chamar por lá em vez de ir pro Whatsapp?
Hello 👋 I want to create an automation that works like this: Trigger: Someone mentions or tags our business account (@business) in a comment on another person's or business's Instagram post Detection: Manychat detects this mention/tag even though it happened outside our own posts Action: Automatically send a DM to the person who tagged us Message : Thank them for the mention and potentially start a conversation flow Reply in the comment section: Thanks for mention and tell that we have DM them Has anyone successfully set up something similar? /Rasmus
Hi everyone I'm using the ManyChat API endpoint https://api.manychat.com/fb/sending/sendFlow and I want to trigger a flow using the flow_ns parameter. Can someone please guide me — how do I find the flow_ns value of a specific flow? I've looked inside the flow editor but couldn't locate it. Thanks in advance!
Hola, buen día, hace poco mi número de WhatsApp Business fue suspendido por Meta por error, el problema fue resuelto luego de una apelación. Todo fue un error de los sistemas de Meta. Sin embargo, ahora estoy teniendo dificultades para volver a conectar mi número de WhatsApp Business con ManyChat. Actualmente mis automatizaciones no funcionan debido a ese error, ya refresqué y nada, sigue sin funcionar. Alguien que me pueda ayudar, por favor.
Ive been using many chat since 2023 and never had any trouble with my automations. My strategist has always been the person responsible for the hardest flows but the regular ones for leads, landing pages etc… I used to doit myself. She got out last year and Ive stopped to use many chat for a while. This year I came back and set up my automation for capture informations through a form. The first one it works. They had to comment "Pilares" to receive a message. After that all the automations just STOPED to work. Nothing works. That one should work for any reels and it didnt. And any other that I've been trying to create since then. I need help.
Hola Alguien sabe cómo aplicar una transformación de texto (como extraer el primer nombre en un con split) directamente dentro de una acción de tipo 'Establecer campo de usuario'. En el flujo en Nombre de usuario las personas escriben Pedro Pérez, por ejemplo. Quiero almacenar Pedro en un campo llamado primer_nombre Muchas gracias JESUS Q
Hey. Been using manychat for months. i have 2 accounts connected and have many automations. all have been working well until two days ago. Wondering whats is up and what i can do to rectify
Olá, eu só tenho 21 contatos porem já estou sem a possibilidade de realizar as automações sem cobrança, já está solicitando a migração para o pró, porque isso está acontecendo?
Olá, estou insegura em excluir os contatos, gostaria de saber qual a consequência disso, é só uma limpeza ou eu perco o contato definitivamente no instagram? Se ele comentar novamente ele recebe as respostas da automação ou fica tipo bloqueada?
Hi Manychatters! A big, warm welcome to all our newest members! 🤗 Please use this thread to get to know your fellow community members and introduce yourself. Share a bit about who you are, what you do, your interests, and what brings you to the Manychat Community. I’ll go first! My name is Marina, I am a Head of Community and Education here at Manychat. I’m based in Amsterdam, the Netherlands. I’m truly passionate about community building, automation and operationalisation, and educating people through effective learning strategies. When not working, I dedicate time to learning Dutch, pursuing my MBA course, or working out. I’m here to create a safe and vibrant space for all Manychat users to get together and share knowledge. Now, it’s your turn!
Is anyone else having problems with manychat today? For some reason our comment reply automations aren’t working today. I tried reconnecting the accounts/connection and still nothing.
¡Hola! Hace poco mi número de WhatsApp Business fue suspendido por Meta por error, el problema fue resuelto luego de una apelación. Todo fue un error de los sistemas de Meta. Sin embargo, ahora estoy teniendo dificultades para volver a conectar mi número de WhatsApp Business con ManyChat. Actualmente mis automatizaciones no funcionan debido a ese error, ya refresqué y nada, sigue sin funcionar. Alguien que me pueda ayudar, por favor.
I'd like to create a chatbot, which - after some free chat - offers a subscription for a flat monthly fee to continue the discussion. As far as I know, you cannot sell digital goods on Messenger directly in the chat, so I have to take the potential client to my landing page and after they made the (Stripe) payment, they should be able to continue with that chat in Messenger. If they do not pay, they have to wait a certain amount of time. Is it possible? If yes, do you have any idea or suggestions? Thanks.
If connected to ManyChat via WhatsApp Business Coexistence, can I continue to receive and make calls on the WhatsApp Business App? I know all other forms of connection will probably not allow me access to voice calls anymore. We are a small local business owner, and certain features on WhatsApp Business App is very important for us - think Voice Calls. Some customers (and demographics) prefer to call us over message. That being said, we still want to use automation to help with certain top related questions. I was excited to find that WhatsApp Coexistence finally existed. To make sure the platform and Coexistence feature suits us, I have been reading up on the feature (both at ManyChat, Facebook Developer, and other platforms). However I am finding conflicting information about Voice Calls. Can anyone that is using WhatsApp Coexistence on Manychat please share their experience? Are voice calls still available? Has it been helpful for your use case? Anything else I should note before im
IF I LOGOFF AN ACCOUNT IN THIS USER, THEN LOGIN THE SAME ACCOUNT IN ANOTHER ONE, ALL MY AUTOMATIONS THAT I DID IN THIS PREVIOUS USER WILL DESAPEAR?
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