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a automaão demora 3 minutos pra enviar e não envia pra todos a reposta 

Every day or so I get a message that our TikTok account is disconnected and needs to be refreshed. Is this a normal issue? It is stopping us from making our chat flow work. None of our other accounts(FB or IG) are having this issue. (Yes we have a business account and it appears to work fine when it is refreshed and connected.) 

So I use the same primary automation every time I post to Instagram, and I simply duplicate the automation, apply it to my new post then just hit “go live” from the app. Recently however, it now takes me to a weird external page that no longer gives me the option to go live from the app - I can only go live from my desktop which is not convenient at all since I post content from my phone. Is anyone else experiencing this? Is ManyChat aware this is happening for some users? I don’t really understand why this regression has occurred, but I’m praying it will go back to how it was because creating a brand new automation every time doesn’t make sense for me.Thank you!

Hi, I have an automation which creates a lead in the CRM whenever a user comments under specific instagram post, now I want to get instagram comment content in the automation to add it in the crm, but I only have instacram account username, nothing more, I need to add this coment, and any additional information like post link (if trigger is set to all posts) to the lead so sales managers can group and process them accordinglySo how can I get the content of the comment?(same issue I have with DMs, how can I get the actual message sent from the user in automation?) 

Beauty full girl Auto Attract Instagram is best way to talk beauty full girl.

You said:هل تعرفنيChatGPT said:لا، لا أعرفك معرفة شخصية. أعرف فقط ما تشاركه معي داخل المحادثة الحالية.You said:"مرحباً! دورك الآن هو أن تكون **وكيل الذكاء الاصطناعي "مُنشئ ومنسق محتوى إنستغرام"**. **شخصيتك (Persona):** أنت خبير تسويق رقمي وإبداع بصري. **الهدف (Goal):** مهمتك هي تصميم خطة محتوى أسبوعية كاملة لصفحتي على إنستغرام، مع الالتزام بجميع القواعد المذكورة. **قواعد التفكير والتخطيط:** 1. **التخصص:** يجب أن تكون جميع الأفكار مرتبطة بالموضوع الذي سأحدده لك لاحقاً (مثلاً: التعليم الابتدائي/الهوايات/الرياضة). 2. **التنويع:** يجب أن تتنوع المنشورات (صورة، فيديو قصير، سؤال تفاعلي، قصة نجاح). 3. **الخطة الإجرائية:** ستقدم لي جدولاً تفصيلياً لـ 7 أيام (من الاثنين إلى الأحد). **قواعد المخرج النهائي:** * لكل يوم في الجدول، يجب أن تقدم 4 عناصر بالضبط:     * **أ. نوع المنشور:** (صورة، ريلز، سؤال، كاروسيل).     * **ب. فكرة المحتوى (النص الرئيسي):** يجب أن يكون جذاباً ويدعو للتفاعل.     * **ج. الهاشتاغات:** يجب أن تختار 5 هاشتاغات ذات صلة وشائعة في مجال النشر.     * **د. زمن النشر المقترح:** (

I am using Manychat now for 5-6 weeks. setup and login was very difficult. however i was able to login with my mobile phone what never worked on my Macbook. but two days ago i was logged out and now i can’t login anymore. anyone experienced the same?

Olá pessoal,Ganhei um cupom para 3 meses de acesso gratuito ao Manychat ao comprar o Ultra Black Friday (do Erico Rocha, Leandro Ladeira, Thiago Nigro e Bruno Perini). Tentei usar o cupom no dia 21/jan que era a data de validade do cupom, mas o site do Manychat deu a seguinte mensagem: "cupom está expirado".Mandei um print da tela e o email em que recebi as informações do cupom, provando a valide do cupom, para o suporte do Ultra Black Friday no mesmo momento. Contudo, eles me responderam para falar com a equipe do Manychat. É aqui que me comunico com a equipe do Manychat? Por favor, poderiam me ajudar?Obrigada,Patricia

Hello, I’m trying to activate the trigger for when a user clicks on a Facebook ad. However, this error pops up when I try to flip the switch on ‘Don’t use more than one content block in the first message to set up Facebook Ads’. I’ve removed all but one content block on the first message that is sent to the user when an ad is clicked on but it still shows this error. This is with a trial account for Manychat pro. Any help is appreciated.

Below is the JSON body I received from n8n webhook. How do I extract $.output to message CUF? {"type":"begin","metadata":{"nodeId":”abe48e60-73e4e-3303-ac2e-c01d659d6e75c","nodeName":"Respond to Webhook","itemIndex":0,"runIndex":0,"timestamp":1769187565390}}{"type":"item","content":"{\"humanRequest\":false,\"contactNumber\":\"\",\"output\":\"Business \",\"rawOutput\":\"{\\n  \\\"humanRequest\\\": false,\\n  \\\"phoneNumber\\\": \\\"\\\",\\n  \\\"output\\\": \\\"Business \\\"\\n}\"}","metadata":{"nodeId":"abe28e60-7e4e-4303-ac2e-c01d69d6e75c","nodeName":"Respond to Webhook","itemIndex":0,"runIndex":0,"timestamp":1769187565390}}{"type":"end","metadata":{"nodeId":”abe48e60-73e4e-3303-ac2e-c01d659d6e75c","nodeName":"Respond to Webhook","itemIndex":0,"runIndex":0,"timestamp":1769187565390}} I was getting different format which was easy to extract out and suddenly JSON body format changed to different format. Is anyone experiencein the same?

Hi,I only ever had ONE ManyChat account.I deleted the workspace because I couldn’t connect my Instagram account properly.Now, when I try to connect Instagram again, ManyChat says the account is already connected to another workspace.But this workspace was deleted and no longer exists.I don’t have access to anything else, and I never had another account.So I’m stuck: I can’t connect Instagram because ManyChat thinks there is an existing connection, but there is nothing to disconnect.Has anyone experienced this?How can I fix this?Thanks. 

Hey there!I set up an Auto DM on my boosted post that I boosted through the instagram app, it’s a post that is on my feed. The manychat automation worked fine yesterday, even after boosting, but now it is not working at all. I have refreshed permissions, deleted it and re-set it up. Yet, it’s still not working. Help! I’m trying to get class sign ups and it’s time sensitive!

Como faço para habilitar a condição “Se o contato não está engajado”? Ou seja, como enviar a mensagem se o contato não responder?   

Olá pessoal! 👋 Estou com uma dúvida mais técnica sobre automação no WhatsApp pelo ManyChat e gostaria de saber se existe algum tutorial ou vídeo oficial que explique esse cenário.Hoje tenho uma automação configurada com resposta padrão / gatilho , e o comportamento é o seguinte:• O bot responde normalmente quando o cliente entra no fluxo • Porém, se o cliente manda outra mensagem depois de alguns minutos (ex: 5, 10, 30 minutos) ou até no dia seguinte , o bot não responde mais automaticamente• Ele só volta a responder se o cliente digitar exatamente uma palavra-chave ou clicar em um botãoO problema é que, para o cliente, isso gera a expectativa de que qualquer mensagem enviada continue uma conversa , como acontece no Instagram ou Messenger — e isso está impactando bastante a conversão.Minhas dúvidas são:1️⃣ Existe alguma forma nativa no ManyChat (ex: User Input / Any Text ) para que qualquer mensagem do cliente continue o fluxo , mesmo sem palavra-chave? 2️⃣ É possível manter o context

Paying $1K to whoever can solve this problem.The Issue: Can't use ManyChat automation for new Instagram followers. ManyChat support confirmed my account is ineligible for the "Say hi to new followers" feature due to Meta's beta limitations.What ManyChat Support Said: "Meta has set some limitations that are preventing certain Instagram accounts from accessing it, and it looks like your account is one of the ineligible ones for now. We aren't able to pinpoint exactly what causes the restriction or say if or when it will be lifted in the future. This limitation isn't caused by your actions in Manychat - it's just part of the current beta process."What I Need: A working solution to automate responses to new Instagram followers, whether through ManyChat or an alternative method.Payment: $1,000 USD to whoever provides a verified working fix.Drop your solution below or DM me.

Estou tentando atualizar as permissões do Instagram para utilizar a nova automação de BOAS VINDAS aos novos seguidores mas quando clico no botão ATUALIZAR PERMISSÃO sigo todas as etapas e da erro, aparece essa mensagem,Você não pode entrar com esta conta do InstagramTente usar uma conta do Facebook que você sabe que está conectada a esta conta do Instagram.  

A quick check on CUF. Am I supposed to see this ID or actual keyword that this ID represent? For this case, “message”. 

Hello everyoneI have an issue with the automated follow request before sending a freebie.When prospects click the “Follow” button, it doesn’t work and keeps asking for the same task again.How can I activate this button? Thanks

Hello!Free plan for Ukraine is just only for individuals, not for business? I register my 2 account - one private - its free, another for business - is payable. Or I did smth wrong?

essoal, preciso de ajuda 🙏🏽 (ManyChat Pro , canal WhatsApp ).No meu fluxo, quando adiciono um bloco de Áudio e faço Atualizar/Publicar , o áudio vira “Arquivo” (ícone de clipe). Na execução do fluxo, o ManyChat não envia o áudio e pula direto para a próxima mensagem de texto.✅ Já testei: Carteira com saldo OK Conversa dentro da janela ativa (24h/72h) Arquivos MP3, M4A(AAC) e OGG(OPUS) pequenos Bloco sem botões/interações Nome do arquivo simples Mesmo assim, ao publicar ele vira “Arquivo” e não envia.Alguém já passou por isso e conseguiu fazer o ManyChat enviar como áudio normal no WhatsApp? Existe alguma configuração/limitação do canal? Algum formato específico que funcione de verdade?

Hi everyone. I’m new to using this tool, and I am having this problem that I haven't been able to fix by myself, so I think it might be something else. My Instagram comment automations are not working properly.  Comment triggers fail or behave inconsistently … is someone else having this issue, or is it something I might be doing wrong?

My “message contains” automations are triggering (not sure if running correctly) , but unlike post or Reels reply automations, which have a high CTR, all of my “message contains” automations show CTR as N/A. Why does this happen? Is there something wrong with them?Here how it shows:Here the start of my automation (i guess all the 72% of CTR came from “User comments on your Post or Reel”): Is this right?Or when user sends a message the first step automatically bypassed?