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Algo salió mal con tu tarjeta. Por favor, consulta tu historial de pagos bancarios o vuelve a intentarlo con otra tarjeta. TENGO ESTE PROBLEMA Y MANYCHAT NO BRINDA UN BUE N SOPORTE PARA AYUDAR A RESOLVER LOS PROBLEMAS MANDÉ  CORREOS Y NO RESPONDEN NADA

I was connecting my Facebook to my ManyChat account and entered the incorrect email no I cannot disconnect it to add the correct one. Anyone can help me out please.

A Manychat está de volta ao Hotmart Fire, de 10 a 12 de setembro, no Expominas, em Belo Horizonte! 💜 Este ano, chegamos com o conceito “Cada conversa constrói sua história”, uma programação cheia de experiências no nosso stand e presença em diferentes palcos do Fire.Por lá, você vai encontrar:Manychat nos palcos: Leandro Ladeira no Palco Principal, Rafa Xavier no Business Stage e Trilce Jirón no Palco E. Live Showcases com Rafa Xavier, Micha Menezes, Trilce Jirón, Giu Becker, Dani Maya, João Brito, Thiago Carlos, Williams Batista, Junior Moraes e convidados de Affiliates. Meet & Greets com Leandro Ladeira, Érico Rocha e Giovanna Antonelli. Live Consultorias com agências parceiras e especialistas da Manychat para conversar sobre estratégias, automações e desafios reais. Parede da Fama + experiência interativa, conectando creators, automação e IA em uma experiência personalizada. Meetup em espanhol para a nossa comunidade LATAM. Manycafé, Manybrindes, entrevistas, conteúdos e muitos

When I use Inbox in my phone and click on the “Templates” icon, Manychat displays a list of all the available templates along with a preview of each of them, so you know what it contains.However, when you are in the Desktop, you only get a list with the names (without preview), which makes it very hard to choose the right template when you have a lot of them: Plus, when you click on one it doesn’t appear in the chat so you can verify it’s the right one before sending it. Instead, it’s sent immediately.I’m I missing something? Because the current Desktop experience is horrible.Thanks,Ángel.-

I have verified I have a TikTok business account, but ManyChat will still not allow me to connect my TikTok. For reference: I am a new ManyChat user today who already connected Instagram successfully (with a paid ManyChat account).  The ManyChat directions seem outdated? Account settings available for me are “switch to personal account” or “switch to business account”.Thanks for your help! 

i have the free account manychat. I have been setting up automation for a few posts but noticed, I had someone commented using keyword and no automation was triggered. My IG didn't notiify me either, in the activity page, that someone comments on ny reels either ( I just reported that to Instagram directly) idk if that has anything to do with manychat not being triggered in my reels. I check to see if the automation is live, and it does in fact have it in red box on top left saying “LIVE” . even showing all my automations in list view, they all say LIVE in red.  I don't even know where to find the flow part where it shows arrows , based off of what I seen in the past questions, so IDK if that is a hidden issue either .  I’d appreciate you for helping me work through this, in advance!  

Any solutions? Any solutions?I just completed a fresh payment attempt: I entered my card, went through Secure2u/3D Secure bank approval, and Stripe's checkout showed a successful green confirmation on my end. Despite that, my ManyChat account still shows Subscription: EXPIRED, with Marketing Automation and ManyChat AI both Disabled, and the Activate buttons are still greyed out and non-functional. I have tried this with multiple different bank cards, and every bank confirms the charge was approved. This looks like Stripe is confirming payment but ManyChat's system is not receiving or processing that confirmation to reactivate my account. 

Hola! He pedido hacer un free trial pero cuando quiero subir los contactos a Manychat me obliga a realizar el pago anual. NO debería poder seguir como free trial?

ENGLISHHi ManyChat team,My Pro subscription expired and I cannot renew it. The checkout accepts the card information but then returns: “Something went wrong with your card. Please check your bank payment history or try again using another card.”I have already tried three funded cards from three different Mexican banks. The problem is identical with every card.This is production-critical: WhatsApp automations are blocked and incoming WhatsApp messages are being rejected because the account needs Pro. More than 3,000 users cannot be served.I verified in Meta Billing Hub that the WABA already has a credit line allocated from ManyChat. Please escalate this to a Billing + WhatsApp technical specialist to review a possible checkout/payment-processor risk block and refresh the credit-line status. Please provide the actual decline code.I can provide the ManyChat account ID and WABA ID privately.ESPAÑOLHola, equipo de ManyChat:Mi suscripción Pro expiró y no puedo renovarla. El checkout acepta l

Olá, eu disparei em massa via whatsapp api oficial e coloquei um fluxo logo direto na tela de disparo em massa pra quando a pessoa responder a nossa mensagem inicial.Só que agora o comercial ta falando manualmente com essas pessoas, e todas vezes que elas respondem o fluxo ativa.Preciso desativar esse fluxo mas ele nao aparece em lugar nenhum do manychat. Alguem pode ajudar?

Hola a todos 👋 Soy fundador de un producto que le agrega una capa conversacional de IA a los flujos de WhatsApp, y lo conectamos a ManyChat con External Request + Custom Fields.Comparto algunas cosas que nos costó descubrir por si le sirven a alguien que esté armando algo parecido:• El External Request funciona mejor cuando devolvés la respuesta ya formateada para el Custom Field, en vez de procesarla dentro del flow.• Manejar el contexto/memoria entre mensajes es el cuello de botella real — ManyChat guarda el estado, pero la lógica de qué recordar la resolvés afuera.• Para agendar y cobrar terminamos saliendo de ManyChat hacia servicios externos y volviendo; intentar hacerlo todo adentro se vuelve inmanejable.¿Alguien más está combinando ManyChat con una capa de IA propia? Me interesa cómo resuelven la parte de memoria y las llamadas externas.

Não consigo fazerc pgamento e passar pro PRO mesmo autorizando no banco. tentei dois cartões  

Ao tentar contratar o plano, aparece uma mensagem de erro vermelha no rodapé da página. Já troquei de cartão, já contatei o banco, já atualizei o cachee, já fiz tudo o que o suporte com chat automático sugeriu. Achei que fosse um bloqueio temporário devido ao excesso de tentativas. Alguem pode me ajudar?Não consigo contratar e nem tem numero ou email de um suporte pra falar com um atendente. É melhor eu começar uma conta nova do zero?

How can i send image from Instagram automatically with text for dm follower? 

Hola, tengo un problema recurrente con una automatización que usa un bloque de Solicitud Externa (External Request) hacia api.openai.com/v1/chat/completions.El problema: cuando la solicitud se ejecuta en el flujo real (con clientes reales, en vivo), varios de los campos personalizados que inserto dentro del "Cuerpo" de la solicitud (usando la sintaxis {campo}) no se resuelven a su valor de texto -- en su lugar, se envían literalmente como "{{cuf_XXXXXXX}}" (el ID interno del campo), lo cual rompe el JSON y genera el error "Invalid payload json" en Configuración > Registros.Detalles importantes:- Le pasa a más de un campo personalizado (confirmado con dos campos distintos: uno de tipo Texto usado para acumular mensajes, y otro usado para el historial de conversación).- El ID del campo en el error SIEMPRE coincide con el ID real y correcto del campo (confirmé esto en Configuración > Fields), así que no es un campo duplicado ni mal identificado.- El error es 100% consistente en prod

Desde hace varios días estoy intentando conectar mi número de WhatsApp Business a un CRM pero no me permite porque me sale que Manychat continúa vinculado en la línea de crédito de mi WABA en Meta. He intentado hablar con el bot de ayuda de manychat pero solo me dice que no se puede desvincular, y cada que intento pedir que me contacten con un asesor humano me indican que no es posible. Ya intenté mandando el formulario de ayuda y correo porque este inconveniente frena mi negocio demasiado.  

Hi, has anyone experienced a similar issue?My billing date arrived, ManyChat was unable to process the payment, and as a result my Pro subscription expired automatically and the account was downgraded to Free.The main problem is that I cannot complete the payment with any card. I have already tried multiple cards, different payment methods, and different browsers, but the payment continues to fail.I already opened a support ticket explaining the entire situation, but so far I have not received any response. In the meantime, my WhatsApp automations are blocked, which is directly affecting my business operations.Has anyone experienced something similar? How did you solve it? What do you recommend I do to get the case reviewed by support as soon as possible?

Hola, ¿alguien ha tenido este problema?Llegó mi fecha de facturación, ManyChat no pudo procesar el pago y mi suscripción Pro terminó expirando automáticamente, por lo que la cuenta pasó a Free.El problema es que no puedo realizar el pago con ninguna tarjeta. Ya probé varias tarjetas, diferentes métodos de pago y distintos navegadores, pero el cobro sigue fallando.Ya abrí un ticket con soporte explicando toda la situación, pero hasta el momento no he recibido ninguna respuesta y mientras tanto mis automatizaciones de WhatsApp están bloqueadas, lo cual está afectando directamente mi operación.¿A alguien le ha pasado algo similar? ¿Cómo lograron solucionarlo? ¿Qué me recomiendan hacer para que soporte pueda revisar el caso lo antes posible?

 Quiero suscribirme al PRO y me da error cuando cargo el medio de pago, ya lo he intentado muchas veces. Necesito la versión pro, por favor, como podría solucionarse? Es un error de la plataforma?

From my understanding, Tik Tok should be compatable with Manychat at this point in the year. I have checked every permissions section in Tik Tok and the automation itself. It is working on Instagram but not Tik Tok. I used AI to help and reached out to my network to no avail. Can someone assist or provide some insight?