General code of conduct 

Welcome to the Manychat Community! We’re happy you’re here 🫶 

We’ve created this Manychat community to provide a place where all users can come together to connect and support each other as we discover the world of chat marketing together!

To ensure the community functions in the best interest of its members, we ask you to follow a few guidelines. If a guideline(s) is broken, the Manychat Community Team reserves the right to ban a member, remove a post, or request that a post be edited so that it meets our guidelines. We will take any steps we deem appropriate to ensure that community conversations meet the policies described below.

Should you have any questions or issues, please let us know via email at community@manychat.com. 

Respect each other

All members must treat each other with respect and courtesy, ensuring an environment that values diverse opinions and perspectives. Personal attacks, harassment, bullying, hate speech, racism, sexism, discrimination, or any threatening or insulting comments will not be tolerated. Members should refrain from using offensive, vulgar, or inappropriate language, including coarse language or inappropriate jokes, and must avoid trolling, flaming, or any behavior intended to provoke or disrupt other users.

Stay legal 

Members may not post any pornographic or otherwise offensive material, share illegal or copyrighted content, attempt to distribute illegal substances, distribute viruses or other material that gives you access to the computers or systems of other users, or generally anything that is considered illegal by your country of residence. 

Stay on topic 

Posts and comments must remain relevant to the community's focus. Spam, NSFW content, and self-promotion are strictly prohibited in this community. Off-topic posts, including changing the subject of a discussion away from the original poster’s intent or hijacking threads, will be removed to maintain discussion quality. Mentioning or promoting competitors through explicit comparisons, endorsements, or references to competing products or services is prohibited and may result in content removal or denial of access to the community.

No commercial use 

Commercial activities, including advertising, product sales, sending commercial messages (spam), offering games, or promoting other forums or websites, are not allowed. Promotional material, such as requests for members to subscribe to bots, join email lists, or purchase products or services, will be removed. While sharing valuable resources is encouraged, excessive self-promotion will be moderated.

No sharing of private information 

Do not share your own or others' personally identifiable information, such as phone numbers, email addresses, or addresses. Respect the privacy of other members, and do not share their personal information without explicit consent. Any posts containing personal details or screenshots will be moderated and removed. Sharing personal information about individuals or companies in the conversations you start or participate in is strictly prohibited.

No multiple accounts 

It is not allowed to own multiple accounts in this community. If the Community Team detects double accounts, all secondary accounts will be banned.

Moderator actions 

The Community Team reserves the right to change or remove content or to restrict access to individual users, should it be deemed necessary. It is not allowed to discuss any Moderation actions in public. If you disagree with an action taken, please contact the Manychat Community Team via private message. 

Be careful 

All members of this community are here to help. However, nobody can be held responsible for any negative consequences resulting from information derived from this community. 

Personal information

All personal data submitted by you in the Manychat Community will be processed by Manychat, in its capacity as data controller, in accordance with the provisions of the Manychat Privacy Policy. The information will be used to provide Community service and will be kept by Manychat until you request that we delete it.

The following personal data is requested from you at sign-in: username, email, country. The following personal data can be voluntarily submitted by you at sign-in: city, job title, company, personal description.

Cookies 

A cookie is the information stored on your computer as a file. Cookies enable us to recognize your computer on a subsequent visit. Cookies do not store personal information. We need your permission to use cookies. 

How we use cookies 

Information we obtain from cookies is used to analyze our community. We use this data to adjust the community to your personal preferences. Finally, when sending information about our products and services, we can take your previous interest in certain pages into account. 

Cookie setting 

You choose which cookies you want to allow. You can do so by clicking on the “Cookie settings” link in the footer of any page, adjust your preferences, and submit. You will then be asked to choose your settings again. There are three settings: Basic, Normal, and Complete. 

• Basic: Functional
• Normal: Functional + analytics
• Complete: Functional + analytics + social media + embedded videos.

Refuse cookies 

Don't you want to use cookies at all? Visit your browser's help pages to turn off or reject cookies. Be aware that it is possible that not everything works or is displayed correctly when cookies are refused.

Tracking / Analytics 

We collect browsing data from you to continuously improve your experience. We will not spam you nor sell it to other parties.