[Part I] Getting Started with Instagram Automations in Manychat 🔥
Automação só responde o primeiro contato que comenta. Os contatos seguintes não são respondidos. Alguém pode ajudar?
Hey everyone 👋 quick question:Do you know how I can set up an AI Step in ManyChat so it sends automatic follow-ups when the client doesn’t reply?
Tenho um projeto que gerencia várias páginas no Instagram e quero automatizar as respostas dos comentários. A ideia é configurar um modelo padrão no ManyChat para que ele responda automaticamente todos os comentários, independentemente do conteúdo. Isso é possível?
My flow has been running for months, and yesterday it started sending messages repeatedly. Is anyone else having this problem?
Hi, does anyone know ho to stop the automatic messages that my private messages writer receive?They get:Great, you're all set. Here's a link to join at [date/time]! 👇andPsst... As a thank you for registering for my masterclass, here's a special limited-edition freebie just for you! 🎁And I did not set them and neither cannot find them!Thanks
BOM DIA!!MINHA CONTA DO MANYCHAT ESTA VINCULADA A UM INSTAGRAN QUE NÃO USO MAIS. JÁ TENTEI MUDAR PARA O INSTAGRAM QUE QUERO, JA TENTEI ME COLOCAR COMO ADMINISTRADORA, PORÉM APARECE UMA MENSAGEM QUE FOI ENVAIDO UM ‘PEDIDO DE SOLICITAÇÃO’ E JA MEXI EM TUDO E NÃO ACHO COMO ACEITAR A TAL SOLICITAÇÃO, EM NENHUM DOS INSTAGRANS. AGORA ESTOU TENTANDO EXCLUIR A CONTA E COMEÇAR DO ZERO E TAMBÉM NÃO CONSIGO. POR FAVOR...SOCORRO!! RS
por que me sigue apareciendo asi y no la url real? ideas?
Preciso remover o facebook atual da minha opção de login, como faço isso? Ou então como tirar o google?
I keep getting this error message, can someone disconnect everything so I can reconnect my Instagram account?
Amigos, estou com uma dúvida!Criei a minha conta recentemente no MANYCHAT e optei pela versão pro durante os 14 dias. Até aí, tinha ido.. mas achei uma funcionalidade interessante do WhatsApp e queria fazer um teste dela também, mas do nada falaram que a minha assinatura do plano pro foi cancelada e que eu teria que pagar pelas funcionalidades. O fato de ser um ‘procedimento padrão’, se encaixa para ativar o plano gratuito de 14 dias ou a cobrança é feita de imediata?
Hi there!After checking with multiple Manychat users, I still can't seem to make it work so I hope you have an idea how to solve this.As you can see, the first message goes out perfectly (6 times) but only 2 people got Message #1 (but all 6 clicked!). I can see their ‘Yes please’ but they don't get the next message. I've been setting up many flows but all of them have the same problem: the second message doesn't get sent (well… the funny thing is, some people DO get it, but others don't ).Any ideas?
If I cancel my Manychat subscription, will my existing WhatsApp QR code still direct people to my WhatsApp chat? I would like to message them manually during developing stage of my business.If I restart my subscription in a few months, will everything (including the same QR code) be restored to the current state? On my products there is QR code printed and I have to make sure that when the business will be doing better I have the same QR code.
Hi,I have setup manychat autmation ‘Auto-DM from Comments’ for a reel and it works perfectly fine. However, the automation doesn’t work at all when the reel is boosted. How to fix this?P.S. I noted that meta creates a different reel ID for the boosted reel and perhaps that’s why manychat is unable to apply automation to it.. but at the same time, in Manychat’s documentation, it is written that it does work for boosted content.
I’m building a conversational assistant with Gemini API integration.I want to create a conversational history so the bot can remember previous conversations:1… I create a QUESTION custom field with value to user text input2… I create a RESPONSE custom field mapped to the API response3… (THE PROBLEM) I create a HISTORY custom field with value {{History}}User: {{Question}}Assistant: {{Response}}I keep receiving the error: Invalid JSONBad control character in string literal in JSON at position 304 (line 7 column 232)
Hi, does anyone have experience with auto DM for new followers, I'm afraid of getting some kind of a shadow ban, if MC DMs too many new followers in one day...
Hi everyone,I wanted to share my situation here and see if anyone has faced something similar.Over the last month I’ve built a complete end-to-end Instagram DM automation funnel in ManyChat — not just a simple “DM me X for a freebie,” but a qualification system that:Asks structured qualifying questions, Applies conditions to decide whether I or my team should get on a call, Routes people into different Calendly links depending on their answers, Follows up with 3+ custom triggers based on their responses.Basically, it does all the heavy lifting of qualifying leads inside Instagram DMs — so neither I nor my team need to spend hours managing messages manually. I designed this flow myself, thinking through every logical branch, and for the past 20–25 days it worked beautifully: I was getting 100+ DMs per day and closing 15+ calls, all without touching my inbox.But since the last two days, it has stopped working completely.When someone new DMs me, the automation doesn’t trigger. It’s as if
If I only create the ad on Facebook and Instagram, does the automation work for the comments on the post, or do I have to create the post on Facebook and Instagram and then create the ad for the post?
Good evening. I'd just like to know specifically what the consequences of the "Delete WhatsApp account from ManyChat" button are. I've received support information and research, but nothing is conclusive or straightforward.I need to know if:Selecting this button will erase the ManyChat message history and contacts, and free up this number for use in any other meta developers app. I say this because I need to free up this number, but I want to have the history and contacts saved in ManyChat so I can still consult them when needed.
Olá! Estou tentando usar o bloco de galeria, mas somente a primeira imagem é exibida quando faço o teste pelo Instagram. Tando pelo método do teste usando o código da plataforma, como também indo direto pelo DM no Instagram.Mais alguém enfrentou esse problema?Alguém pode me dar uma orientação sobre o que pode ser feito?Desde já, agradeço.=)
I’m running into an issue with the Gallery Image Block on ManyChat. I’ve tested the same block on two different phones, but it displays differently on each (I have screenshots showing the difference). Does ManyChat render the Gallery Image Block differently depending on the phone/device specifications? Is there a known workaround to ensure a consistent display across devices? I’m concerned this inconsistency might affect the user experience and potentially cost me sales opportunities on certain devices.Has anyone else experienced this, and if so, how did you handle it?
I have an auto DM set up for a specific post of mine. It says “Comment the word pool” and i created the flow from scratch. It was working when I first tested it but, not it is not sending. I believe it can be due to two reasons: I ran an IG boost on that post and it got denied so Meta is blocking auto Dm’s I have been commenting TOO much from my test account Screenshots of automation are attached.
Algumas automações apenas pararam de funcionar entre os dias 04 e 05/09 e ainda não voltaram. Chega a primeira mensagem após comentário na postagem, mas a automação não vai adiante. Já atualizei as permissões, mas até agora nada.Alguém passando por isso ou sabem como resolver?
Hi, I don’t have any automations set up for my personal IG account but am still experiencing automatic DMs. How can I turn that off? I’m not sure what the issue is. Can someone help?
Hi everyone,I’m hoping someone here has experienced this before. My Instagram Business account is connected to ManyChat and I can see new contacts appear in my Audience list when they send me a DM — but no automation replies are sent at all.Here’s everything I’ve tried so far: Tested on a new ManyChat account with a simple “send hi” flow — same result. Confirmed Instagram account is Business (not Creator/Personal). Tried with multiple external IG accounts to trigger the flow. Flow is published, trigger is a keyword, and the first step is a simple message. Checked in Live Chat — incoming DMs appear, but automation doesn’t start. Followed ManyChat support’s Instagram Automation Troubleshooting steps: Refreshed Facebook/Instagram permissions. Reset ManyChat permissions in Facebook Business Integrations. Verified messaging settings (“Allow access to messages” is ON). Checked Handover Protocol in Facebook Page settings. No age/country restrictions. Even t
Hi Community!My followers that are professional accounts work fine in DMBut followers with non-professional account (Not business or creator) only CM works.Anyone else having this problem?
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