Hi everyone,
When I try to connect my Instagram account @maclarowe to ManyChat, I get the message "Macla Rowe already connected to Macla Rowe" with the option to request access from the owner. I've sent the request, but it never arrives in any of my inboxes.
The workspace was created on 23 September 2026, but it doesn't appear under any of my logins. I've checked Google (maclarowe@gmail.com), Facebook, Apple, Telegram and email login with both my Gmail and Hotmail addresses. All of them show "You don't have a channel" or no account.
I own the Instagram account and the business portfolio. I've contacted support several times but haven't had a reply.
Could someone please unlink @maclarowe from that old workspace so I can connect it to my current account?
Thank you!