Good day,
I have successfully integrated with the ManyChat API and can validate and Create subscribers. However sending of WhatsApp messages is not working, Please check my payload and logs below:
From your application logs (supabase/functions/whatsapp-checker):
Timestamp: 2024-12-27 14:15:24 UTCSubscriber ID: 657681435Customer ID: AQT25759Message Content: "Congratulations Steven! Your application has been approved..."API Endpoint: /fb/sending/sendContentMessage Tag: ACCOUNT_UPDATEAPI Response Status: 200ManyChat Response: {"status":"success"}
API Request Details:
{ "subscriber_id": "657681435", "data": { "version": "v2", "content": { "messages": { "type": "text", "text": "Your message content here" } ] } }, "message_tag": "ACCOUNT_UPDATE" }
Details:
- Subscriber ID: 657681435
- Phone Number: +2775******* (masked for privacy)
- Timestamp: 2024-12-27 14:15:24 UTC
- API Endpoint: /fb/sending/sendContent
- Message Tag: ACCOUNT_UPDATE
- API Response: HTTP 200 with {"status":"success"}
- Issue: Message shows as sent successfully in API response but subscriber reports not receiving the message
API Request Payload:
{ "subscriber_id": "657681435", "data": { "version": "v2", "content": { "messages": s { "type": "text", "text": "Congratulations Steven! Your application has been approved. Welcome to our services. We will be in touch shortly with next steps." } ] } }, "message_tag": "ACCOUNT_UPDATE" }
API Response Received:
{ "status": "success" }
Subscriber Verification: The subscriber was verified as active using the /fb/subscriber/findByPhone endpoint and returned valid subscriber data with ID 657681435.
Request for Support: I need to understand:
- Is there an issue with message delivery for this specific subscriber?
- Are there any additional delivery status webhooks we should monitor?
- What could cause a successful API response but failed delivery?
Attachments:
- Full API request/response logs
- Subscriber verification logs
- Application debugging information