Consequences of the "Delete Manychat WhatsApp Account" button

Hey, ​@Arthur Richard 

Regarding the history question, your chat history remains on Manychat.
About your other question, your number is purchase through Manychat? If so, you can’t use it outside Manychat.

 

You can check this information here: https://help.manychat.com/hc/en-us/articles/14281346866460-How-to-remove-WhatsApp-integration-from-Manychat

Thanks for your reply ​@rodrigo_silvano ! I just didn´t understand some specific points:

I understood there are some “levels” of “detatching” the number from manychat

1 - removing manychat as a partner of my whatsapp account on meta (i did it)

2 - clicking the “Delete WhatsApp account from ManyChat” button, in Manychat config page

3 - deleting the number on the whatsapp manager on meta

Luckly, my number was purchased outside Manychat, so i can use it outside it according to the text. However, at some point it's mentioned:

“⚠️ Important: Due to WhatsApp Business API limitations, removing WhatsApp integration from Manychat will prevent you from using your phone number with other WhatsApp apps (WhatsApp Business App, WhatsApp Consumer App) until you delete that number from your Business Manager.”. 

But later:

“Do not delete your number if you plan to continue using it for WhatsApp Business API automation purposes. “

So, i couldn’t use it as a “regular user” with WhatsApp mobile apps, but can use it with other cloud api integrations (Which is exactly my goal, so everything looks fine, just wanted to confirm this)

My main question:

Last but not least, after doing option 2 (Delete WhatsApp account from ManyChat”), I´d like to know if the number conversation's limit will remain as it is (currently mine is 10.000). And if in the future, i´d be able to reconnect it to manychat again, with new messages coming from contacts i had before removing the number being added in the same message history of them, somewhat like “re-syncing” it

I Thank you in advance

Hey, ​@Arthur Richard 

Regarding the conversation’s limit, that is set by Meta, so I’m not sure what happens to your limit. Your best shot is to contact Meta’s support.

If, in the future, you’d like to reconnect your number, your history (outside Manychat) won’t sync on Manychat.

Thanks ​@rodrigo_silvano ! Just to be fully sure, i would be able to reconnect it in the future if i want, for example: 

An old contact who sends messages before I remove ManyChat, and after I add ManyChat again in the future, will have their messages from those periods in the same chat, correct?

What i mean is, every message from a contact in the period that manychat is connected to the number, be stored in his respective "channel", even if i switch and come back again

I removed the manychat account. But the number isn´t showing for using in a meta app (the one that appears censored is another one of mine)

I could try to add the same phone again, but then i´d have two whatsapp accounts on the whatsapp manager using the same number, but with different id´s, and if i try to put the same name from the previous id on the new one, it won´t be accepted (duplicate names). So the only way possible is using that manychat number, that should be showing now, but isn´t. Maybe there is some delay till it updates?

I removed the manychat account. But the number isn´t showing for using in a meta app (the one that appears censored is another one of mine)

I could try to add the same phone again, but then i´d have two whatsapp accounts on the whatsapp manager using the same number, but with different id´s, and if i try to put the same name from the previous id on the new one, it won´t be accepted (duplicate names). So the only way possible is using that manychat number, that should be showing now, but isn´t. Maybe there is some delay till it updates?

Well.. The number still doesn´t appear

That is correct ​@Arthur Richard