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can't get Manychat to send sms.

  • July 18, 2025
  • 1 reply
  • 16 views

Homesite

I am trying test my sms using a Twilio number and I am not receiving the text to my cell phone.

how can I fix this?

 

 

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • July 21, 2025

@Homesite what automation should be triggering when you say ‘Hello’? Do you have a keyword setup?

My suggestion is to create a simple automation with a very simple keyword (test123) and a super simple reply (‘It works’) to ensure the connection is working.

If you can’t get this to work, there’s something wrong with the connection,

If you need help debugging this let me know, we can do a troubleshooting call ;)