Manychat no WebSummit Rio 2025 🇧🇷 Abra uma conversa e feche um negócio!
Recently active
I have refreshed my connection, Yet my now automation and main menu does not show on my instagram account.I have spent hours constructing the automations.THIS IS UNSETTLINGPlease explain this.
Hi, i created a small demo where the chatgpt response is stored in userfield (type text). And if i want to send the content of this field/response to an instagram message, there is only the content “{{cuf_12546454}}” instead of the correct response. I used the Chatgpt integration similar like https://help.manychat.com/hc/en-us/articles/14281251371164-ChatGPT-integrationAny ideas? Thank you!
We're having a little issue where our automation flow sends duplicate messages whenever a user’s message includes the word "healer." We want the automation to trigger just once per interaction even if the keyword shows up multiple times in their message.Can you help us adjust the settings so it only sends once? Or is this how it’s supposed to work? Sorry, I’m a bit of a newbie here.
“Thank you for reaching out! Unfortunately, it’s not possible to remove a sign-in option, such as Telegram, once it’s been added to your account. This limitation is due to security features designed to protect account access and integrity. If you have any concerns about this or need help managing your account, feel free to let me know. I’m here to assist!” I simply do not understand why this is considered a ‘security feature’. Picture this: in the event your telegram account is compromised, and you are unable to retrieve said telegram account, how am I supposed to prevent the person from accessing my Manychat account? Why can’t I have a way to authenticate myself so I can initiate the removal of other sign-in options? 1. Create a new Manychat account• Use a different sign-in method (Google, Facebook, etc.) to create a new Manychat account.2. Accept admin invitation from the old account• From your existing Manychat account (with the Telegram sign-in), send an admin invitation to your ne
Hey everyone 👋I’m facing an issue with Data Collection in a WhatsApp Flow and would love your help 🙏I have a flow where I ask the user to enter their car number using a Data Collection block.Below that, I also show buttons like “Close ticket” or “Talk to an agent.”The problem is:When the user clicks a button (e.g. “Close ticket”), the flow continues as expected, but Manychat still waits for the user to enter the car number – even though they already chose a different path.How can I completely end the Data Collection when a button is clicked, so it doesn’t wait for input anymore?Any help would be appreciated 🙌Screenshot attached for clarity 📸
Estou tentando integrar o Tiktok á Manychat, mas apresenta este erro “esta conta do tiktok não suporta conexão com o Manychat” Já aconteceu isso com alguém? Pode me ajudar?
Es posible pausar la automatización si el cliente manda un msj en cualquier momento del flujo?mis flujos son bastante complejos y tienen muchas partes con pausas inteligentes de hasta 2 hs entonces a veces me hablan y dsp de 1 hs salta el msj de la pausa y queda malimagino una palabra clave que pueda poner como por ejemplo decirles que si ponenSOPORTE se para la automatizacion o algo asi
Hi Guys,I'm encountering an issue when sending an API request from ManyChat. My JSON structure is as follows:{ "email": "{{email}}", "lead_name": "{{cuf_12637843}}", "book_title": "{{cuf_12637849}}", "book_price": "{{cuf_12637847}}", "book_notes": "{{cuf_12637844}}", "items_rlated": "{{cuf_12637845}}"} if i am removing the last line "items_rlated": "{{cuf_12637845}}" it’s working great! but i dont know what is the issue in cuf_12637845 that i can’t save this jsonif i am replcing “cuf_12637845” with “testing” its working, so i guess it’s something related to the field (its a custom text field) ERROR I GOT:Invalid payload json Invalid JSONBad control character in string literal in JSON at position 185 (line 7 column 38)
I apologize for all the trouble but this template started appearing again, what can I do to get rid of it permanently? Please help me.
Hola, he estado utilizando AI Step para obtener información y ha estado funcionando con relativa eficacia, el día de ayer 31 de Marzo me informan de un error, que lo campos en Google Sheet no estan completados Al verificar en el chat en vivo, me he dado cuenta que a pesar que ahi step no esta llenado los campos de manera correcta, el nombre lo coloca en el campo RUC y en el departamento coloca la maquinaria y vehiculo de interes, los demas campos los deja vacios a pesar que en la verificación, ya que hay un ultimo mensaje para que el usuario pueda confirmar si los campos recolectados son correctos, si coloca de manera correcta los campos recolectados. Tambien he probado con el chat por el flujo y tampoco reconoce los campos, he utilizado este flujo desde inicios de Marzo y ha funcionado con relativa facilidad. Sin embargo desde el 31 de Marzo se evidencio esta carencia, ya que desde ese día ningun campo se ha llenado de manera correcta, tampoco reconoce el correo a pesar que el usuar
Hola, tengo el plan pro y aun no excedo el limite de mails gratis, manychat no me deja mandar mails y me quieren cobrar recargas. COMO LO SOLUCIONO?
¡Hola a todos!Tenemos miles de contactos en nuestra lista de difusión de ManyChat, y todo funcionaba perfectamente hasta hace unas horas. Sin embargo, hemos notado que las nuevas personas que hacen clic en "Recibir actualizaciones" ya no están siendo añadidas a nuestra lista de difusión.He revisado Messenger y veo que la gente sigue haciendo clic en el botón "Recibir actualizaciones" e interactuando con el flujo, pero no se han agregado nuevos contactos en las últimas uno diaz horas. Solo aparecen en la sección de contactos, pero no se añaden a nuestra lista de difusión.¿Alguien más está experimentando esto? ¿Podría ser un error de ManyChat, un problema con la API de Facebook o algo más? Cualquier información o solución sería muy apreciada.¡Gracias de antemano!
I am unable to create new automation, I am using the free version and I only have 3 keywords set up. . But as I try to Go Live, it sends me to buy Pro Version.Can anyone please help?
I'm experiencing an issue with my ManyChat bot and would appreciate your help.When I initiate the conversation by sending the first message, the bot responds correctly. However, if I wait approximately 10 seconds or more before sending the initial message, the bot does not respond at all.Has anyone encountered a similar issue? What could be causing this delayed-response problem, and how might I resolve it?Thank you in advance for your assistance! And when I response immediately it’s ok:
I keep getting “TikTok channel permissions disconnected” and I have to go and sign the tiktok account again to refresh the permission, this problem cost to me a lot of coming message to me on TikTok have been not respond. Please help me to fix this.
Has anyone else had this issue? Ever since downloading the manychat app and linking it to my instagram account to start using it ANY time i try and download or click on anyone elses link who uses manychat for their automations I am met with the same “This site can’t be reached - my.manychat.com refused to connect” I tried removing access from my instagram account and facebook account but this hasn’t made any change and I still can’t access anyones links. I can only assume If I was to set up my own automation it probably wouldn’t work either!
Hi everyone,I really hope someone can help me quickly – this is urgent.I’m using ManyChat with Instagram and I’ve set up a comment trigger to send a lead magnet. Everything worked perfectly until yesterday. Now, users still receive the first message after commenting, but the button they are supposed to click (to confirm and receive the lead magnet) is either: not showing at all or showing but not clickable As a result, users can’t opt in and don’t get the link to my lead magnet anymore. This is a major problem because my funnel relies on this automation.Here’s what I’ve already done: Reconnected Instagram in the ManyChat settings Checked all permissions in Facebook Business Integrations – everything is granted Rebuilt the flow to test different button types (standard, URL, even quick replies) Set up keyword-based fallbacks (e.g. user types "YES") – but still, buttons are often not displayed Tested with different accounts and devices Checked Flow Logs – no clear error messag
¡Hola!Recientemente nuestro número de WhatsApp Business fue temporalmente restringido, pero ya se resolvió el problema y WhatsApp restauró nuestra cuenta por completo. Sin embargo, ahora estamos teniendo dificultades para volver a conectar este número restaurado con nuestra cuenta de ManyChat.¿Alguien ha pasado por algo similar o sabe qué pasos podríamos estar omitiendo?¡Cualquier ayuda o consejo sobre cómo reconectar exitosamente nuestro número de WhatsApp a ManyChat sería muy apreciado!¡Gracias por adelantado!
Hi everyone 👋I'm currently using Make to send a webhook response back to ManyChat with a JSON payload.For some reason, when sending boolean values (true or false), the values don't seem to register correctly once received in ManyChat. It’s says that this is not set, please I have tried everything , I don’t know what to do.This is the mapping: Has anyone encountered this issue or knows how to ensure ManyChat properly recognizes boolean values sent via webhook from Make?I'd greatly appreciate any insights or solutions you could share.Thanks! 😊
Excuse me, I would like to ask. I use manychat as a third party to send automatic dm. But I am having trouble linking a manychat account that uses my Facebook account and Facebook page to his Instagram account, even though I have linked the Instagram account to his Facebook page. They mentioned the API message problem "Instagram Business API: Your Instagram account is ineligible for using Instagram Business Messaging API." , I don't know the solution now. Please help me solve this, I really need it mate🙏
Hi, for the last couple of weeks I have not been able to open any links sent to me after commenting a keyword. I keep getting an error message. does anyone have the answer to sort this out please .
Hi,More and more automation is causing me the same problem. About 70% of contacts who start the automation don’t see the button with the link and drop out!Where is my mistake?Thank you!
I have my WhatsApp number linked and verified, everything is in order, and the ManyChat application itself tells me that they cannot send the message and I should contact support, but I cannot find a direct chat and I don't know what to do. Would it be better to connect another number from scratch?
Any idea what I did wrong here?
I need your help with something important 🙏I’m building a flow where, when someone needs assistance (like opening a support ticket), I want to notify a specific person – but only inside the Manychat app, not via email. The client does not want to receive email notifications for every ticket.Is there a way to: ✅ Trigger an in-app notification (like a task or alert in Manychat) 🚫 Without sending an email?If that’s not possible right now, is it at least possible to change the email address connected to the Manychat account so those notifications go somewhere else?Really appreciate any guidance, tips, or workarounds from anyone who faced something similar! 🙌Thanks in advance 💙
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
