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Question

Can't access my flows - conflict between two connections of the same Instagram account

  • September 12, 2026
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flaiov.

ello, I have a single Instagram account (@flavi_iovine) and a single ManyChat account linked to the email iovineflavia@gmail.com. When reconnecting my Instagram today, the system shows my account is already connected to a workspace called "Flavia| Farmacéutica&Yoga Terapuetico" (the old name of my Instagram profile, before I recently changed it to "Coach Yoga"), and it asks me to "request access from the owner" as if I weren't the owner myself. I already sent the access request but it remains pending, without being approved. I have never had more than one ManyChat account or Instagram account, so I don't understand why two different connections appear for the same profile. I need to recover access to my existing flows and automations, without losing the work already configured. Could you please check my account and let me know what's happening? Thanks,