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Question

Unable to complete my Manychat payment

  • September 10, 2026
  • 1 comment
  • 33 views

LucasCardoso

Hello,

I’m unable to complete the payment for my Manychat subscription.

When I try to pay, I receive the following message:

“Something went wrong with your card. Please, check your bank payment history or try again using another card.”

After that, I’m redirected back to the payment page and cannot complete the subscription payment.

Could the Manychat team please check whether there is any billing restriction or payment-processing issue with my account and contact me privately to resolve it?

This is urgent because I use the account for active WhatsApp automations.

Thank you.

1 reply

rodrigo_silvano
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  • Community Moderator
  • September 11, 2026

Hey ​@LucasCardoso 

Can you confirm if you’re trying to upgrade your plan or you’re renewing it?