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Hello Manychat fam,I need help figuring out the contact set up in Manychat. Right now, every message I send on Instagram is saved as a new contact. I only want a new contact saved to Manychat if that contact engages in a Manychat automation (replying to a story, IG post, etc that triggers an automation). How can I set it up so that Manychat ONLY saves contacts for people who engage that way and not every contact I connect with? Thanks for your help!
Hello everyone,I'm currently trying to solve the following problem:Whenever a user types a specific keyword (e.g., "Call") during any moment in a conversation, I want the automation to guide them to a particular section where they can schedule a consultation. I'm unsure how to implement a conditional box to achieve this.Thank you very much in advance.
¿Cómo puedo hacer para que todas las automatizaciones en el live chat de ManyChat se vean como una conversación continua de Facebook Messenger, en lugar de solo aparecer el mensaje "Automatización_X ha sido enviada"? Es tedioso tener que buscar cada automatización para ver su contenido y seguir la conversación con el usuario.
Hi, I’m setting up a really simple flow fr Instagram where I can respond to a comment and they get a message. one reel has about 150 comments but manychat appears to be responding to 1 person’s comment every 5 minutes even though they’re all saying the same word. Is this normal?
Hi guys. So I just started using Manychat and I’m having an issue setting my automation up. Below is my 1st automation and the second is what I received - Wrong button, and when I clicked on the “Get updates” button it doesn’t do anything. Is there something I need to set up first before creating automations? Has anyone had a similar issue and could help me? Thanks in advance! This is the automation.This is what I received. Wrong button and when I clicked on the “Get updates” button it doesn’t do anything.
Hello, good morning.I need help; it's been more than 2 days since the conversation bot hasn't been responding to comments, but all triggers are correct. Can someone help me?
Does Manychat offer an SMS opt in solution similar to hitide?Basically you ask the prospect for a phone number, a message is sent with SMS opt in legalese, and then they are added to your 3rd party SMS list.
Hello! I am a musician running Instagram ads, directing people to listen to the songs on Spotify/Apple Music. I recently discovered ManyChat, and want to automate messages to anyone who clicks the link / interacts with the existing ads I am running. I have been trying to figure out how to get the automated messages to send to anyone who interacts with the existing ads, but I am having a lot of trouble - it seems like ManyChat only allows me to create new ads, and cannot send messages triggered by these already existing ads? But that cannot be true lol, would really appreciate any help!
Newbie question here.Like the title says, can you create an automation for an instagram post (reel, main feed, story)If so, can someone please share steps for this scenario? Many thanks!
I have an IG account that is up and running automations with ManyChat. But when I try to login via the app on my phone, it only shows me 1 IG account that I used to manage for a client that was never fully setup and I’m not even actively logged into FB with that account. It won’t show me an option to login with any other FB accounts. It just defaults to that one that I never connected.I’ve even deleted the app, restarted my phone, and it still only allows access to the wrong account.Any help would be awesome.
Meu bot do telegram dispara um video com proporção de story mais quando envia para o cliente ele fica com formatos errados
Hi!My automation was working for about 2 weeks, then it didn’t work anymore.Here are the messages I got : “ This is a weekly overview of Facebook Messages that were blocked because more than 24 hours passed after subscribed contact's last interaction with your bot via Messenger.”And for every message, it’s a “no content type” blocking.Problem is, I can’t fix the “no content type” blocking because I don’t have the automation checker.They also talk about “Facebook tags”. Where can I find them ?Many many thanks !!
Hello, we have several automations that are working well. But we recently set up a new one with the trigger word “PROFIT”. I can see that I’m getting comments on my IG posts but they aren’t showing. I tested it from another account and when I test the other automations, they’re working, but when I test PROFIT on the corresponding posts, my comment doesn’t show and no automation is triggered. What’s happening?
Hi everyone! I am concerned to start implementing MANYCHAT with some clients as my Instagram account has recently been disabled. I created an IG account to test my bots and flows and a few days later Meta disabled it. What are some best practices that I should use in order to avoid future acconts disabling? Would love your suggestions.
How do you guys integrate Zoho API to Manychat to fetch Leads data?
Hey folks,we are using a lot of external request with a REST API and we want to see or work with the error codes of the http status.For instance, if everything is fine, we get an http 200. When we have a internal server error from the rest backend we get an http 500 for example and want to send an error message to the chat. Currently our workaround would be sending the error message in a valid json back, which is not intended to be done in REST Calls. Because its not 100% possible in every use case.So we want to have access to the http status while designing the flows and react with conditions to the flowThanks and best regardsMarc
I created automation for my business. I'm using audios, images, texts. However, my automation is no longer loading the audios. Could anyone help me with this? Thank you very much in advance.
is there a way to delete a campaign. I have successfully published 50 campaigns, but now my last campaign will not respond after it is published. It works on a keyword, but my clients are not getting my campaign response. They are getting a conversation starter instead. Is there anyone that has had this issue. Also, is there a way to delete the conversation starter or the campaigns and start over again?
oi gente, eu nao recebi nenhum email de bloqueio do manychat apenas abri mais uma conta pro meu outro instagram, fiz o teste e disparou normal mas agora nao consigo CRIAR CAMPANHA como se tivesse bloq. alguem ja passou por isso pra me ajudar
Automated comment replies aren’t working. I have refreshed permissions and even disabled the connection and reconnected it again. It has been working for a few weeks with no issues. It looks to have stopped commenting 5 hours ago.I have it set up for when someone comments a “keyword” I send them a DM and also reply to their comment saying that I sent them a message, but the reply comment isn’t sending anymore.I have a Pro account. If there’s anything you could do to help, I’d appreciate it.
Hi!I have an enquiry,We already use WhatsApp API with another platform, they use Gupshup. Now we will use manychat but I want to keep the WhatsApp API number. How do I integrate it? Also I have problems in meta verification, it says there's a problem with the verification code. Anyone knows how to fix it? Thanks!!!
HiI am looking to subscribe to the Many Chat Pro subscription for the year and not per month, is this possible? Thanks in advance !
Hola amigos, alguien sabe como puedo desvincular un inicio de sesion de ManyChat. Perdi el correo electronico de Gmail con el que tengo conectado el inicio de sesion y no encuentro la opcion de poder desvincularlo. HELP ME, PLEASE.
Hey guys. I've been trying to set up the auto-comment reply for my running Facebook ads. It keeps giving me the "”Post not found" message. I tried entering Post ID and URL, still not found. I tried it couple of times on separate occasions. I'm running 5 Facebook ads and I get the same message for all. :(I did refresh permission also. I also cannot find the dark post under the promotable post tab. :( It's not my first time to set this up, and it worked fine, but it was for a different Facebook page. I really need to set this up since I'm getting a lot of inquiries per day and I need to redirect the comments to the chatbot flow. What else can I do? Thank you in advance for your help.
Currently, the pro subscription fee was paid on March 5th, so even if I cancel the subscription now, I can use the pro until April 5th, right?
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