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Mariano San JuanUp-and-Comer

asked in General Q&A

Trigger Error - Instagram automation

Hey!I cannot turn on my automation. It says that I need at least one inmediate reply to the first message. Don’t know how to implement this. As far as I understood, I have already included a inmediate reply:Can anyone help me please?Thanks

Wrong tab in instagram

Hello everybody.I have a Manychat automation installed on my Instagram, but conversations are being directed to the "general" tab and not the "main" tab.How can I adjust this?

8 months ago

dhnetoUp-and-Comer

asked in Perguntas e respostas

WIdget para captura de leads

Pessoal.. vi nos tutoriais que existe a possibilidade de criar widgets para captura de leads, mas nao estou achando isso na plataforma.. provavelmente a versao mudou correto?vejam o artigo: https://support.manychat.com/support/solutions/articles/36000001147-overlay-widgetsalguem sabe onde isso foi parar, ou se foi deletado?abs

1707

8 months ago

alvarocanadasphotoUp-and-Comer

asked in Chatboteros en Español

¿Se puede hacer un cuestionario con mas de 4 opciones a responder?

Holaa, veo que solo me deja añadir hasta 3 respuestas inmediatas en el mismo texto, y me gustaria añadir 4, no se puede? hay alguna forma? gracias!

392

8 months ago

jardin de los alimentos

asked in General Q&A

automatizacion

hola! configure la rta pero no me funciona

100

8 months ago

Heather AustrieChat Surfer

asked in General Q&A

Automations Down

All of my automations are not working. Is anyone else having a problem with this?

181

8 months ago

Ana Carolini de Lima

asked in Perguntas e respostas

Não está fazendo o envio

Fiz uma automação, ativei o gatilho mas não está indo nem as respostas no comentário e nem a mensagem na DM, o que pode estar ocorrendo?

Automation Not Working - All post option

_______________________________The All Post option works perfectly with Boosted Posts. It's a great alternative!^^ _______________________________My automation option is also “All Post option” but it’s not working. What can I do?https://manychat.com/flowPlayerPage?share_hash=1101433_7534675f3c1647d8b3f82039ad4a7fabafc782c3

Is there a limit to the number of contacts we can reach out in the pro plan?

I am trying to automate DMs to my instagram followers but it is not sending message beyond 800. Can someone help?

WhatsApp account has been banned by Meta

We have been having many problems when we connect on number getting it from meta-I'm connect it to WhatsAppWe haven't been able to figure out the right process, I'm also a smooth one. It is a real pain.When the account is banned, there is no explanation.Is there some kind of support?

1740

8 months ago

uniquemindthoughtsUp-and-Comer

asked in General Q&A

Need help

Hello Team, i have a Problem with Manychat Automation, it doesn’t reply to every Comment with a specific word, can i now why and how to fix it? Thank you for your help

You could help me with a fairly simple question but I can't find an answer. Why are there chats that reach the open section and others that reach the closed section doing exactly the same process? How does this work? Is there an automatic time that moves them to closed? 😅

Hi.I started to make my first automation flow. Unfortunately, when I clicked the three (3) dots beside the Set Live button → Revert to Published → Confirm, I lost my flow. How can I recover them?

How are the metrics of a DM interpreted?

I have set up an automation to send a DM on Instagram when someone comments with a specific word. In the flow, within the DM, I see these metrics. It says it has been sent to 186 people but only delivered to 77. Why is that? Are 109 people not receiving the DM? Or does it mean that it has been sent to the 186 people but 109 people have not yet accepted the message?I'm not sure if I explained myself well. Let's see if someone can clarify it for me to know if I am understanding it correctly. Thank you very much.

100

8 months ago

robson_gb_crypto

asked in Perguntas e respostas

Como integrar o MAnychat com a Shopify?

é necessario para enviar notificação e atualização de pedidos atraves do whatzap, face e instagram, não consigo configurar webhook para pegar a informação em um webhook do tipo make.come a integração foi descontinuada, se alguem faz este tipo de serviço pode me chamar.

Issue with Automation Delays and Non-Triggering

I hope this message finds you well. I'm reaching out to report a recent issue I've encountered with my automations on Manychat. They were functioning correctly until a few days ago when they either stopped triggering altogether or began experiencing significant delays of around 10 to 30 minutes before delivery. When the automation finally triggers, all messages are sent simultaneously, which is not the intended behavior.To troubleshoot, I've attempted several steps, including refreshing permissions, disabling and enabling the page, and even removing and then reinstalling the page on Manychat. Despite these efforts, the issue persists.Additionally, whenever the automation is supposed to trigger, I receive the following notification:"You have entered this conversation by following a link, and David Cloutier can see that you used it. If you wish to stop receiving messages from them, you can turn off messages."However, the expected automations do not initiate immediately. They either fail

[400] Content can’t be sent to subscriber id=' without message tag. Subscriber’s last interaction was over

There are two issues:1) You don’t have right filter to start a trigger for Make.com (Integromat) for any message user want to send in any language – in that case for english only i’ve found stupid workaroundIt obviously doesn’t work goodMake regular expressions (regex)2) The operation failed with an error. [400] Content can’t be sent to subscriber id='925547444' without message tag. Subscriber’s last interaction was over 6h ago (more than 24 hours ago):??? I replied several times – automation in Make with your send message module doesn’t work.

Active Campaign - Manychat Integration

My automation is collecting emails but not sending them to my selected Active Campaign list.

670

8 months ago

alvarocanadasphotoUp-and-Comer

asked in Chatboteros en Español

Hacer una automatización a partir de que una persona da like a una historia/reel/post

hola!queria saber si, al igual que hay automatizaciones con disparador: cuando alguien comenta una publicación, si se podria hacer una automatizacion con disparador: cuando alguien da like a tu historia/reel/post. Gracias de antemano! :)

10 second delay between SMS messages

Hi. Our VP of sales is wanting to send multiple SMS messages as if they are being sent from an individual, one after another, short and sweet. But Manychat has a 10 second minimum delay between SMS messages. What is the reason for this? Is it compliance?

220

8 months ago

Da FingazUp-and-Comer

asked in General Q&A

Help With Contacts

Hello Manychat fam,I need help figuring out the contact set up in Manychat. Right now, every message I send on Instagram is saved as a new contact. I only want a new contact saved to Manychat if that contact engages in a Manychat automation (replying to a story, IG post, etc that triggers an automation). How can I set it up so that Manychat ONLY saves contacts for people who engage that way and not every contact I connect with? Thanks for your help!

Using a specific word with chatgpt

Hello everyone,I'm currently trying to solve the following problem:Whenever a user types a specific keyword (e.g., "Call") during any moment in a conversation, I want the automation to guide them to a particular section where they can schedule a consultation. I'm unsure how to implement a conditional box to achieve this.Thank you very much in advance.

121

8 months ago

daprfctman

asked in Chatboteros en Español

Optimización de ManyChat: Mostrar Todas las Automatizaciones como Conversaciones Continuas en Live Chat

¿Cómo puedo hacer para que todas las automatizaciones en el live chat de ManyChat se vean como una conversación continua de Facebook Messenger, en lugar de solo aparecer el mensaje "Automatización_X ha sido enviada"? Es tedioso tener que buscar cada automatización para ver su contenido y seguir la conversación con el usuario.

Hi, I’m setting up a really simple flow fr Instagram where I can respond to a comment and they get a message. one reel has about 150 comments but manychat appears to be responding to 1 person’s comment every 5 minutes even though they’re all saying the same word. Is this normal?

Hi guys. So I just started using Manychat and I’m having an issue setting my automation up. Below is my 1st automation and the second is what I received - Wrong button, and when I clicked on the “Get updates” button it doesn’t do anything. Is there something I need to set up first before creating automations? Has anyone had a similar issue and could help me? Thanks in advance! This is the automation.This is what I received. Wrong button and when I clicked on the “Get updates” button it doesn’t do anything.

522

8 months ago

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