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    Manychat Ideation Guidelines

    Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv...

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    740 Ideas

    jcatdigitalalles
    jcatdigitalallesSmooth talker

    Block annoying userNew

    Hi thereWe’ve attended in live chat users who send unwanted messages via WhatsApp, Facebook messenger and Instagram messages. Such messages are related to a wide variety of topics such as porn, spam, blessings, prayings etc.We’d like you to enable a feature to block/ban/report contacts like those mentioned.So far, we’ve deleted such users but they keep appearing in our live chat.Thanks in advance for your attention.

    2
    Raquel C
    Forum|Forum|1 year ago
    ferjomorales
    ferjomoralesUp-and-comer

    CREATE OPTION TO BLOCK USERS IN WHATSAPPDelivered

    Please create a direct block option for Whatsapp users who spam or want to try to hack the account with a repeated link. 

    3
    Raquel C
    Forum|Forum|1 year ago
    Daniel Zatko
    Daniel ZatkoUp-and-comer

    blacklist for block a user in whatsappClosed

    blacklist for block a user in whatsapp

    1
    Raquel C
    Forum|Forum|1 year ago
    twakawl
    twakawlUp-and-comer

    LinkedInNew

    As a marketing agency for recruitment we use manychat very succesfully in automating whatsapp flows for certain groups of candidates. Adding Linkedin would make the platform complete for all our automated messaging, now we have a hybrid set-up. For certain groups we would like to use Linkedin for lead qualification and conversion. Would be useful for us to connect to people after replies on our posts, when accepting a connection request, or when filled in a form with consent on Linkedin/other channel (connect with Zapier). If there is intention to develop this very open to contribute from the user perspective. Any others of you see potential use cases for Manychat & LinkedIn integration?Also based on this post:  

    0
    twakawl
    Forum|Forum|1 year ago
    yieldtech
    yieldtechUp-and-comer

    YouTube Channel Engagement: Auto reply to comments with custom linkNew

    Hello team, Hope you’re well.I just had an idea which I think can be a great addition to the roadmap and can be an excellent revenue driver for Manychat.InsightLarge majority of social media referral traffic to Amazon comes from YouTube.Source: Similarweb The majority of this traffic typically come from video descriptions, however, just like “Link in my bio” on other social media channels, it requires more effort from users.In light of rising short form videos, (YouTube Shorts for eg.) most users don’t even see the description without considerable extra effort.Product feature recommendationAn integration with YouTube Channel API and the development of the “keyword” trigger in YouTube comments could prompt thousands of affiliates with YouTube content to join Manychat and leverage this feature.A quick scan of the YouTube Channel API suggests that there are calls for retrieving comment data, including the text string which could help with detecting the keyword for a comment response by the channel owner:https://developers.google.com/youtube/v3/docs/comments/listUse caseYouTube Channel Owner/Creator develops commercial/affiliate content with Amazon (or Target, Walmart etc).Creator builds in Secondary Call-To-Action to let audience know they can get the link easily if they comment “keyword”.Manychat integration triggers automatic response to audience commenter with affiliate link. (potentially paying for Manychat subscription with 1 sale)Creator benefit(s)Boosted commercial performance as there are now additional ways of driving affiliate traffic, sales and commission performanceYT comments boost channel engagement metrics => generates favourable algorithmic signals for creatorEducational considerationsYouTube’s objective is to keep users as long as possible on their platform to maximise ad revenue, thus Manychat customer success and education should mention not to go overboard with this technology and have a healthy balance between content that promotes “YouTube binging” versus driving users off of YouTube.I want 1% lifetime commission off the back of this product! :D Thanks,Ben​​​​​​​

    2
    MUSONI Samuel
    Forum|Forum|1 year ago
    Vanin
    VaninUp-and-comer

    Edit contNew

    Hey, I think it would be a great idea to add the contact change feature to the app.

    0
    Vanin
    Forum|Forum|1 year ago
    kunalpatankar
    kunalpatankarUp-and-comer

    Adjustable Timeout Settings for External HTTP RequestsNew

    With the rise of diverse AI service providers beyond OpenAI and ChatGPT, ManyChat users need more flexibility in handling external HTTP requests. The current default 10-second timeout is often insufficient for these integrations. Proposed Solutions• Manual Control: Allow users to set custom timeout durations in the settings.• Default Increase: Change the default timeout to 120 seconds for all external HTTP requests. Importance• Enhanced Integration: Supports various AI platforms requiring longer processing times.• Improved Reliability: Reduces failed requests, ensuring smoother chatbot interactions.• Community Support: Many users are likely experiencing the same limitations and would welcome this update. Implementing adjustable timeout settings will greatly benefit users building custom AI-driven agents, aligning ManyChat with the evolving needs of its community. Thank you for considering this essential enhancement!

    4
    Willautomates777
    Forum|Forum|1 year ago
    Vadim Ciobanu
    Vadim CiobanuSmooth talker

    Date&time picker for WhatsAppNew

    Please add date&time picker in WhatsApp as you did in Facebook Messenger.

    0
    Vadim Ciobanu
    Forum|Forum|1 year ago
    fvayas
    fvayasUp-and-comer

    AI MUST LISTEN TO AUDIOS AND READ IMAGESNew

    AI should be able to listen to audio and read information within images.

    0
    fvayas
    Forum|Forum|1 year ago
    laraib hassan
    laraib hassanUp-and-comer

    File Conversion from response LinkNew

    I am building a WhatsApp chatbot automation , where user will input mobile number and an external http request (POST Request) will be called , In the response api will deliver the pdf link (pdf will be different for each mobile number basically its the invoice of services against that mobile number).I am getting download link  successfully but instead of sending user download link , i directly want to send PDF  ,There should be some option to dynamically convert links to differt file types like to audio,video,PDF , i mean instead of sending dowload links in messages or sending them on emails , files should be directly sent to whatsapp

    1
    RicardoM
    Forum|Forum|1 year ago
    ricchezzavera
    ricchezzaveraUp-and-comer

    TOTAL GAMECHANGER FEATURE!New

    THE PROBLEM:Let’s say the truth… the dark side of Manychat is that you have to build an automation for every post you create.If you publish once per day, you will have to spend more time inside Manychat rather than in the creation of content, right?THE SOLUTION:A new automation that sends a specific pvt reply to any comment under any post on that profile, with that SPECIFIC keyword.So, if i have 10 different reels with the same CTA, they will all trigger the same automation.For example: “reply with this message (and this comment reply) to ANY comment containing the word MINDSET”.So i will set ONLY ONCE this and i can create dozens of reels or posts where i have the same CTA: “Write MINDSET and you will get my bribe about Mindset”And instead of creating dozens of the same automations inside Manychat, I have always the same message to the same Keyword.This feature will skyrocket Manychat over any other competitor.Give me a free premium account (for each my profile) if you think i gave you a million dollar idea (and it is). 😉

    1
    Gustavo Boregio
    Forum|Forum|1 year ago
    nirkrause
    nirkrauseUp-and-comer

    send whastapp broadcast with APINew

    I want to be able to create and manage whatsapp broadcasts with API.for example to send reminders for a class to all registered people.

    1
    patriciopawel
    Forum|Forum|1 year ago
    Goran
    GoranUp-and-comer

    Accessing interacted subscriber postNew

    When a subscriber comments on a post i want to get the “Post id” in the flow to use it over External Http Request to fetch data

    0
    Goran
    Forum|Forum|1 year ago
    Lucianesra
    LucianesraUp-and-comer

    Automation with ThreadsNew

    We all need the automation, pleaseeeeee

    0
    Lucianesra
    Forum|Forum|1 year ago
    remesasjj
    remesasjjUp-and-comer

    gestion de comentarios de todas las redes sociales vinculadas para poder responder desde una sola platafromaNew

    Falta que manichat muestre los comentarios ya que los contesta le da like pero no podemos responderlos una funcion parecida a esta la tiene https://metricool.com/Dejo la imagen de como nos llega los comentarios de las redes desde metricool  

    0
    remesasjj
    Forum|Forum|1 year ago
    LeoKobus
    LeoKobusUp-and-comer

    Live ChatNew

    Aqui está o texto corrigido:My English is still a work in progress, keep that in mind.I need an option, and I think it would be useful for a lot of people too.The option is basically a limit for the triggers with keywords. For example: the keyword trigger is “pink,” but only the first 10 people to write the keyword would get a response from the bot, and then the automation stops.I don’t know if it’s possible, but it would be nice!Thanks!

    1
    Gustavo Boregio
    Forum|Forum|1 year ago
    Xstudio
    XstudioUp-and-comer

    ID audiosNew

    Hola no requiero que hagan nada con el audio de whatsapp solo quiero el ID el cual ya tienen porque me sale en el codigo del chat.que en el jscon de mi webhook pueda añadir ese id si es audiosería meterlo en ultimo mensaje (actualmente dice ultimo mnesaj de texto) sería meter ahi el id de audio y que en el json pueda obtener ese ID, porque en mi n8n ya reconoce si es audio o texto y si es audio ya lo pasa a texto openai. Ojala se pueda hacer esto, ya lo tienen ahi, solo es que lo activen. 

    0
    Xstudio
    Forum|Forum|1 year ago
    ketnaj
    ketnajUp-and-comer

    Handle emoticons and extra garbage in "comment" triggersNew

    When setting up a trigger on “user comments on post/reel” and I target specific keywords, there is no option to specify the “contains” or “starts with” directives, you can only add keywords.Unfortunately many people add extra characters, such as ! or !! or smiley or flower or hearts after the keyword, which defeat the trigger. The “message contains” is only available for message triggers, but not on comments.The help text mentions that the processing is case insensitive, but it does not clarify the behaviour for these extras and I had to learn this the hard way, but realizing that I am loosing trigger events.Please enhance the feature by automatically removing these characters, I cannot list all the shades of hearts and smileys as separate keywords.

    1
    Raisa Lemishko
    Forum|Forum|1 year ago
    DICADEMIGS
    DICADEMIGSUp-and-comer

    ENVIAR LINKS AUTOMÁTICOS NA DM, ATRAVÉS DE COMENTÁRIOS NAS PUBLICAÇÕESNew

    GOSTARIA QUE A  FUNÇÃO DE ENVIAR LINKS AUTOMÁTICOS NA DM, ATRAVÉS DE COMENTÁRIOS NAS PUBLICAÇÕES NO TIKTOK, FOSSE ATIVADA, SENTIMOS MUITA FALTA DESSA FUNÇÃO, VISTO QUE O TIKTOK ACABA SENDO UM LOCAL ONDE TEMOS GRANDE INTERAÇÃO

    0
    DICADEMIGS
    Forum|Forum|1 year ago
    gfreeman
    gfreemanUp-and-comer

    Add ability to receive Files from users in TelegramNew

    This is so basic requirement I don’t know why Manychat hasn’t implemented it yet.Other automation platforms like n8n do support this.Please add it.I personally need it to receive pdf receipts from users in Telegram.

    0
    gfreeman
    Forum|Forum|1 year ago
    manychat_user12345
    manychat_user12345Up-and-comer

    Access the Openai Assistants APINew

    Give the ability to access OpenAi Assistants API and not just chat completions. Assistants can be trained much better. 

    3
    Gustavo Boregio
    Forum|Forum|1 year ago
    rogerioaraujo
    rogerioaraujoHelping hand

    Restart paused automations via APINew

    Be able to restart paused automations via API.The reason is that when we integrate ManyChat with the CRM, at certain stages, we also want to update information in ManyChat. However, when the agent is manually interacting with the customer, these automations fail.For example: the agent has completed a manual interaction and, in the CRM, moved the contact to the "Lost" stage. In this case, I might want to send this contact to a flow that executes some tasks, such as closing the conversation or adding them to a sequence.I understand the importance of pausing automations while the agent is in a conversation, as it prevents errors. However, perhaps creating an endpoint in the API to restart automations for a specific period of time, such as a few seconds, would be the perfect solution.

    0
    rogerioaraujo
    Forum|Forum|1 year ago
    scruzs
    scruzsUp-and-comer

    live chat agents create contactsNew

    It would be very useful if live chat agents have the possibility of creating contacts

    1
    fcsoares86
    Forum|Forum|1 year ago
    MINUEVAHABITACION
    MINUEVAHABITACIONUp-and-comer

    Exportar Correos a csvNew

    No encuentro la manera de exportar los contactos a un csv 

    3
    CEOfactory
    Forum|Forum|1 year ago
    Yosef
    YosefUp-and-comer

    Enable Dynamic Audio and File Uploads via URL LinksNew

    I am writing to request an expansion of your platform's functionality to allow dynamic file and audio uploads via links, similar to how images can currently be uploaded in your interface.As can be seen in the existing interface, there is an option to "Upload image or insert URL" for images. I would like to request similar functionality for audio files and other documents, so that they can be uploaded dynamically or added via a link to an external file.This addition would be very significant for me and other users, as it would allow us to create voice responses using artificial intelligence technologies and seamlessly integrate them into the chatbot.I would appreciate your consideration of this request and its implementation in a future update of the platform. 

    1
    OdisseisEscala
    Forum|Forum|1 year ago

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