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Adjustable Timeout Settings for External HTTP Requests

Related product area:AI
  • January 24, 2025
  • 4 replies
  • 263 views
kunalpatankar

With the rise of diverse AI service providers beyond OpenAI and ChatGPT, ManyChat users need more flexibility in handling external HTTP requests. The current default 10-second timeout is often insufficient for these integrations.

 

Proposed Solutions

• Manual Control: Allow users to set custom timeout durations in the settings.

• Default Increase: Change the default timeout to 120 seconds for all external HTTP requests.

 

Importance

• Enhanced Integration: Supports various AI platforms requiring longer processing times.

• Improved Reliability: Reduces failed requests, ensuring smoother chatbot interactions.

• Community Support: Many users are likely experiencing the same limitations and would welcome this update.

 

Implementing adjustable timeout settings will greatly benefit users building custom AI-driven agents, aligning ManyChat with the evolving needs of its community.

 

Thank you for considering this essential enhancement!

    4 replies

    ZAMIA
    • ZAMIA
    • Up-and-Comer
    • February 10, 2025

    hanppens the same to me. It was very difficult find the HTTP error and was the timeout. 

    Willautomates777

    Any news on this? I’m stuck because of it.

    Did you find a workaround?

    I was trying to create a webhook response instantly and then send the finished message through an HTTP POST request. 

    But the webhook response triggers the sending of a message that’s not the one of my agent.
    And the HTTP POST request doesn’t work. 

    It’s killing my business model this one thing.

    ZAMIA
    • ZAMIA
    • Up-and-Comer
    • March 29, 2025

    I needed adjust the workflow with asyncronist request. This happens about the timeout of Manychat (10 sec) and the responses of AI AGENT takes more than 30s. I made the asyncronoss request with the Google Sheet module, you put the AI answers in a row and after you recover it  the answers with the googlesheet manychat module. 

    Willautomates777

    Could you explain how it works by showing some photo of it? 

    Because it looks like what I tried to do that didn’t work.

    If I understand correctly: 

    1.receive dm from manychat activates workflow
    2. answer to manychat with a fast response (w/o the AI agent’s response)
    3. send from an HTTP post request the message to manychat
    4. manychat sends the instagram DM 

    This didn’t work for me, as I was saying, manychat was just not taking the second answer, only the first one. And since there was nothing new, it was repeating the last answer. 

     

     

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