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How do you make automated messages feel human?

4 days ago

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Ideas

Share your ideas to make Manychat better.

Manychat Ideation Guidelines

Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv

Forum|Forum|2 years ago

14390

702 Ideas

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Most replies

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Tetiana AlieksieienkoUp-and-Comer

Welcome message for new TikTok followers.New

We see that you’re planning to launch automation on TikTok. This includes a welcome message for new followers as well as automatic responses triggered by comments.The key point here is that this approach helps build audience loyalty. It creates a positive experience — followers feel noticed and appreciated. When someone subscribes and receives a thank-you message, it shows that their attention matters. And that is important.

0

Forum|Forum|23 hours ago

sajithmohanChannel Explorer

Gemini API integrationNew

Hi,It would be great if it possible to natively integration Gemini API (just like OpenAI API) with ManyChat.Thanks,Sajith

0

Forum|Forum|1 day ago

Ruben.MontesUp-and-Comer

New followers DMNew

We need options to add more buttons. This way they can select what is closely related to why they followed and we can nudge them into different directions

3

Forum|Forum|2 days ago

Gustavo BoregioCommunity Moderator & Expert

Pause Automations when there's a response through MetaNew

It’d be great to be able to pause the automation when there’s a human response from the app.This is particularly important for WhatsApp Business app with Coexistence.When the person with the phone replies, we need a way to automatically stop or pause the automations for that particular contact.It’d also be great to have this feature for Instagram and Messenger.

2

Forum|Forum|4 days ago

sajithmohanChannel Explorer

live session about api and integrationsNew

Hi team,It would be great if you could do a hands on webinar about the API integrations (specially for Facebook LeadGen/ Shopify/ WordPress form to WhatsApp) as direct integation is lacking in the platform. Thanks,Sajith

6

Forum|Forum|8 days ago

Anja KatrineNew here

Please make Manychat's VAT number official for accounting!New

I would really suggest that Manychat make their VAT number official for accounting purposes.Maybe include it automatically in the invoices (not the individual companies’ VAT’s, but Manychat’s own VAT). In some countries when you make a purchase you have to register the information on the company you buy from and often it’s required that both VAT and address is applied for correct accounting.

0

Forum|Forum|9 days ago

Juan MejiaUp-and-Comer

New update Feb 25New

Who’s idea was to change the chat view?It was a real bad idea. I hope they change it back. Maybe the developers should sit and work with the app with real leads before making any bad changes to it.

1

Forum|Forum|9 days ago

MagickExplorer

AnalyticsNew

Please provide better analytics. I would love to be able to see date based analytics on automations so I can see how many times they ran on any give day/week/month. Thank you

3

Forum|Forum|9 days ago

ourcosmicheartsNew here

Tiktok Keyword CommentNew

Auto DMs from comments is the feature I’m looking forward to the most! Along with Tiktok making links clickable within DMs.

0

Forum|Forum|9 days ago

antiwrinkleclinicNew here

Contacts Sync to Meta Ads AudienceNew

Similar to Klaviyo and other services it would really help to have a dynamic contact sync to a Meta Ads audience.This would allow the creation of look-a-like audiences to improve ad performance. Managing a Zapier connection which just crashes all the time is not a viable option. Ad tech integrations should be basic features.

1

Forum|Forum|10 days ago

majsenkrogsenNew here

DM in messenger to new followersNew

I would love to send an automated DM in Messenger to new followers on Facebook like I have an automation in Instagram. Best regardsMaja

0

Forum|Forum|12 days ago

Maria1986New here

Facebook integrationNew

Hi!It would be great if Facebook could work the same way as Instagram, where people receive both a DM and a reply under the post they commented on.Thanks!

0

Forum|Forum|13 days ago

dannyddowlingUp-and-Comer

Automation APINew

A great feature would be adding API endpoints to be able to create/edit automation flows.

1

Forum|Forum|14 days ago

Fabio GaulkeCommunity Moderator

Send Files (at least PDFs) through the API (Whatsapp and Instagram)New

Ability to send files through Dynamic Content or the sendContent API endpoint for Whatsapp and Instagram.https://manychat.github.io/dynamic_block_docs/channels/#sending-files

2

Forum|Forum|15 days ago

gigameshUp-and-Comer

Instagram automation for sharing reel as a storyDelivered

Being able to send followers a message when they leave a comment is nice, but it would be much more valuable if the reward was only unlocked if they share the reel/post as a story to their followers!

19

Forum|Forum|15 days ago

JamesUp-and-Comer

Livechat: Custom folders (filtered by tags) in the sidebar!Delivered

This feels like essential functionality to me 😁

4

Forum|Forum|15 days ago

saosmusicaExplorer

Suggestion: Enable the “Unread Messages” Filter for Better ManagementDelivered

Hello ManyChat, I’d like to suggest a feature that could greatly improve user and creator experience: the ability to filter and view only unread messages. This feature would help respond more quickly and efficiently, ensuring that important conversations aren’t lost among a high volume of messages. It would also enhance organization and follow-ups, making interactions smoother for both creators and their audience. It would be amazing to have this tool in future updates. Thank you for considering this suggestion! Looking forward to your response.Best regards,@saosmusica

2

Forum|Forum|15 days ago

Angelika SkarbowskaNew here

GDPR Compliance: Enabling Data Minimisation by Limiting Default Data Collection in ManyChatNew

Under Article 5(1)(c) of the GDPR (Regulation (EU) 2016/679), personal data must be adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (data minimisation).When using ManyChat for marketing communication via messaging platforms, the only data necessary for us to contact a subscriber is their username (or platform ID).The automatic collection of additional data such as: profile picture, full name, is not necessary for the purpose of sending marketing messages or handling subscriber communication.As data controllers, we are responsible for ensuring compliance with the GDPR, including the data minimisation principle. Collecting data that is not required for the defined purpose creates unnecessary compliance risks.We would like to request: The possibility to disable the automatic collection of profile pictures and names. The option to limit collected data strictly to username/platform ID. Clear documentation explaining which data fields are mandatory and which can be technically disabled. This functionality would significantly support GDPR compliance for EU-based users of ManyChat.

0

Forum|Forum|19 days ago

chevsofficialUp-and-Comer

Include GPT 5 within the available models within the Manychat ChatGPT ActionNew

OpenAI recently release that they will be retiring GPT 4 and older models here. Currently, the ChatGPT Manychat action only contains GPT 4 models and older. It would be amazing for the Manychat tech team to include GPT 5 models to the Manychat action.

0

Forum|Forum|21 days ago

JordanbNew here

Better organization features for chats and sync answered messages with IGNew

I’m using Manychat a bit differently I think than it was originally intended. I don’t use it to blast out marketing messages or AI replies. I’m focusing on community building. I just use the auto follow message and then use the desktop page to handle all the traffic I get from it. It’s much easier to use than IG when dealing with hundreds of messages at a time. Two things would massively improve Manychat for me. Include a way to organize messages of all unread messages or new messages versus responded to. Maybe it already exists, but it’s not super clear for me. I get through answering messages and then find a day or two had a batch of unanswered messages and I missed them. Right now, on IG none of the messages I’ve answered show up as read by me. I can see my response via Manychat, but they all look unread even if they have my answers there. I’d love to have that sync up so if I look at or respond to a message on Manychat, it shows up on IG. This would help me organize and ensure no message or request gets missed.

0

Forum|Forum|25 days ago

AshtonMSmithDesignsNew here

Integration with SquarespaceNew

Just transfered my website and email marketing to squarespace and would love to tie Manychat in directly!

0

Forum|Forum|29 days ago

josip856Up-and-Comer

Can we have folders for accounts?New

Hi,I think it would be great if we could have an option to put account connections in folders.People who have a lot of accounts connected on their MC would benefit from this the most because sometimes it can get confusing which accounts belong to who, so putting multiple accounts in folders would make this 100x easier, imoLet me know what you think

1

Forum|Forum|30 days ago

joshbanksNew here

Label FilteringNew

It would be great if we could filter conversations by labels too. Seems like a pretty simple feature to add.

0

Forum|Forum|30 days ago

TrathamNew here

message for who follow on tik tokNew

Would be nice if we could sen a automatic message for who follow on tik tok

0

Forum|Forum|1 month ago

Gustavo BoregioCommunity Moderator & Expert

Get Post ID for Comments TriggerNew

I've noticed that in the Live Chat area, there's information about the post response when someone comments on a post, but there's no way to receive this information within ManyChat as a data field.It seems that ManyChat can capture this field, but there's no way to use this information.So, is there a way to use this?If not, why isn't this option being made available to everyone?It's a shame since the information already exists.Also, this feature is already available in other chatbot systems so why not in manychat too?

5