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Share your ideas to make Manychat better.

Manychat Ideation Guidelines

Hi Manychat Community! The ideation section was specifically designed for Manychat users to share their ideas and feature requests for improv...

Forum|Forum|2 years ago

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karenewfuturesUp-and-comer

New Follower Message on TikTokNew

Similar to the new IG feature, create a feature in tiktok to also send welcome message to new followers. Thank you!

9

Forum|Forum|1 day ago

lucaspalmeroUp-and-comer

A strategic thought on Manychat’s positioning (Metricool)New

Hi,I wanted to take a moment to write because I really like your company and your brand vibe.I’m writing not only as a long-time Manychat user and content creator, but also as someone with strong experience managing businesses and thinking strategically about positioning.Manychat has built something very strong. But I think there may be a risk worth paying attention to.A lot of content creators do not use just one platform. Many of us use Manychat for automation, but also use tools like Metricool to schedule content across multiple social platforms. From what I’ve seen, Metricool has also started introducing some basic automation features.Today, those automations may still be simple. But this is exactly where a comparison point begins.If a user starts thinking:“Wait, I can schedule posts, manage multiple platforms, and now also do some automation, all in one place, and for less money...”that becomes a real strategic threat.It may not be a full replacement for Manychat today, but it could become one in the mind of the customer.I would seriously ask:How many Manychat users are also paying for Metricool or similar tools?How many would be tempted by a more all-in-one option if those automation features continue to improve?This is the kind of shift that can become important very quickly if it is not addressed early.I’m sharing this because I genuinely like what you’ve built, and I think your team has a strong brand and product. But I also think this is the kind of competitive movement worth watching closely.Feel free to reach out if you’d ever like to discuss this perspective further.Regards,Lucas

0

Forum|Forum|3 days ago

Gustavo BoregioCommunity Moderator & Expert

Smart Merge/Unify Actions StepsNew

It’d be great to be able to select consecutive actions and unite them into one action block.Use case: in complex logics, we need to unify steps to keep under the maximum 30 steps in Manychat.It’d be great to be able to select action steps and ‘Merge’ together to make our automations cleaner and more efficient without having to re-map API calls and settings.

1

Forum|Forum|5 days ago

lealarubisUp-and-comer

Create post or reel comment automed reply WITHOUT DMNew

The idea is to have a flow that will only auto reply to post or reel comments WITHOUT the DM step. This is to help increase engagement on a post without having to send a message to the user’s inbox. Think, generic, more standard comments like “agreeing” type or just emoji comments. I understand this flow is not yet available and that’s why I’m sending this idea, hoping this will get the attention of the development team and create this flow in the near future.

0

Forum|Forum|7 days ago

John D.Up-and-comer

Simplified Template Updates for UsersNew

I am building out a pretty robust template and as I onboard users, I am making updates to the template to improve the experience. Asking all of my clients to go uninstall and reinstall the template is going to become a huge burden. Is there any way we could get a simplified “Update Template” button that the users could single click update their template?

0

Forum|Forum|12 days ago

MiamaUp-and-comer

Notification when messages or automations stop sendingNew

It would be very helpful to have a notification or alert in ManyChat when automated messages are no longer being delivered or when automations stop sending messages.Currently, it can be very difficult to notice this issue immediately, especially if there is no visible warning in the system. This can lead to missed conversations, leads, and opportunities without realizing it.A notification such as:"Attention — your messages are not being sent"or a clear system alert would help users detect problems early and take action quickly.This would be a very valuable improvement for reliability and user experience.

0

Forum|Forum|19 days ago

gemmaguarinUp-and-comer

Straight to the DMNew

I loved the feature where you could just go straight to the DM with the links, without having to do an opening DM. In our industry, we just want to get cold leads looking at our listings online to get traction, and the opening DM is a hurdle to that I feel. Can we bring that back? Also, this feature got changed in the middle of an automation we were running and it stopped working without us knowing. Eeek

1

Forum|Forum|20 days ago

F

fathers_Insta

Removing "Button" for "say hi to followers" featureNew

When using the “Say hi to followers” feature for Instagram, it requires you to create a “button” that prompts the person being messaged to select it to receive an automated response. I think it would be helpful to have the option to leave out a button. As a smaller business who wants the chats to feel personable, it would make it more natural to leave out the button and just have a normal curated response to new followers. For example, we’d like to say “Thanks for the follow - how did you hear about our brand?” Ideally, we’d like to leave it at that instead of forcing the person to select a prompt.

1

Forum|Forum|21 days ago

Laerte JrUp-and-comer

API for Creating Flows & Automations ProgrammaticallyNew

Hi,I manage multiple Instagram and Facebook accounts for my digital business and currently use ManyChat for DM automations. The problem is: every automation (keywords, flows, messages) has to be created manually through the dashboard. When you have dozens of products across multiple accounts, this takes hours.I use AI coding tools (like Claude Code) that can generate complete automations from a single voice command but ManyChat's API only supports sending messages and managing subscribers. There's no way to CREATE flows, triggers, or keyword automations via API.What I'm requesting:- Flow Creation API - create and edit flows programmatically- Keyword/Trigger API - set up automation triggers via code- Custom Fields API - manage fields without the dashboard- Automation Rules API - create rules programmaticallyThis would allow:- Creating a complete keyword → flow → message automation in seconds- Replicating automations across multiple accounts instantly- Bulk updating links and messages without manual dashboard workI believe many users managing multiple accounts or using automation tools would benefit from this. Would love to hear if others need this too!Thanks,

0

Forum|Forum|23 days ago

Fellipe SantiagoUp-and-comer

Charging bill in ReaisDelivered

Hi guys, I am sure that the Braziliam comunity here is huge and it is time to have the charging bill in Reais (brazilian currency).We have to pay IOF (brazilian tax to pay our manychat bills, nowadays it is around 4,38%) plus the cost of exchange from dollar to real as well.Brazilin guys, let’s make some noise here and maybe they gonna listen to us.

1

Forum|Forum|27 days ago

CelinneUp-and-comer

hello to followers on tiktokClosed

I want to program a message to my followers on tiktok in the same way that I do on instagram, but I cant find it available.

1

Forum|Forum|27 days ago

mohaimen_shawiUp-and-comer

تعليقات التيك توكNew

English: Good evening... Why isn't the comment reply feature available on TikTok? This feature is very important and serves many content creators and companies. I hope you will add this feature.Original: مساء الخير .. لماذا لا تتوفر ميزة الرد على التعليقات في التيك توكهذا الميزة جدا مهمة وتخدم الكثر من صناع المحتوى والشركات اتمنى ان تفعلون هذا الميزة

0

Forum|Forum|27 days ago

A

alexat32

Convert existing Quick Automation to node-based editor versionNew

Hey there ManyChat team. It would be great to be able to convert or edit an existing Quick Automation to the node-based editor.For example, I have an automation for welcoming new followers, and since setting it up, I’ve noticed I could use an additional automation as part of the flow. It’d be great to be able to ‘upgrade’ it to a fully editable automation after the fact if needed. Edit: Literally just found the option to do this. For anyone wondering (and as blind as me), hit the 3 dots in the upper right and click “Switch to Flow Builder”

0

A

Forum|Forum|28 days ago

adamchoselifeUp-and-comer

Rename Quick Automation WidgetsNew

Have the ability to rename Quick Automation Widgets as well - which are not created within the Automation Flow Builder. (Widgets inside the builder can be renamed. Quick Automations cannot be)It ss impossible to work with them like this Audience management etc. as they all got the same name + date

0

Forum|Forum|30 days ago

taylortimetvUp-and-comer

sorting automationsNew

I would love to be able to sort my automations to see my best performing automations so that I can see why they are the best performing.

0

Forum|Forum|30 days ago

josip856Up-and-comer

Make accounts searchable by their usernamesNew

Hi, I think that if we could also search our connected accounts/pages by their usernames, along with their names how they appear, it would save so much time and make it much easier to find the right page.More often you will remember the @ of your page, not what is the page’s name

0

Forum|Forum|1 month ago

Thoufeee11Up-and-comer

need to know about the free plans automationNew

I am currently in a free plan and i used the free automation of auto dm for the comments i get. Now the manychats is semding that i have already used the 70% free automation dm feature. I want to know how to maintain the automation fully for the allcomments i get. If now am switching the plans from free to paid the automation will Automatically change from free to paid or i need to comvert it. Please explain asap i need to get paid. Coz my reel getting more comments i don’t want to loose my clients.

0

Forum|Forum|1 month ago

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Brian ComstockUp-and-comer

Need "AI Step" to NOT Be instant - human-like delaysNew

This is the difference between me using AI Step and not. It’s too fast and cheap responses. I want to build a robot SDR yesterday.

0

B

Forum|Forum|1 month ago

devikaguptaUp-and-comer

Allow Custom Fields to be saved as truly emptyNew

Hi there!I’d like to suggest a small but important improvement to ManyChat custom fields, the ability to save a field as truly empty.Right now, Clear User Field is not the same as setting a field to an empty value. This becomes a problem in workflows that use AI actions like Claude or OpenAI, where custom field values are passed as inputs. When a field is cleared, ManyChat may still send something like {{cuf_14394590}} instead of sending an actual empty value. That can confuse the AI and lead to wrong or inconsistent responses.Because of this, I’ve had to use a workaround by saving an invisible character in the field instead of leaving it empty. It works to some extent, but it is not a proper solution.You could fix this in any one of these ways:- add a new Empty User Field action to save field as truly empty- or allow Set User Field action to save a truly empty value by removing the validation that currently prevents empty values from being saved.The goal is simple, when a field is meant to be empty, ManyChat should send an actual empty value, not a field placeholder like {{cuf_14394590}}. This would make AI automations much more accurate and reliable.Thanks!

1

Forum|Forum|1 month ago

MusicianParadiseUp-and-comer

ManyChat has no "Pause" option for the Instagram Default Reply?New

It's surprising that ManyChat doesn't offer a basic "Pause" option for the Instagram Default Reply automation. For a platform built around automation management, this feels like a significant oversight. Users need the ability to quickly pause, edit, and resume their automations without having to delete or break their existing setup.

0

Forum|Forum|1 month ago

PaolaAnaUp-and-comer

saturadaNew

Demasiada información, demasiado complicado. De un red te mandan a otra, tenés que estudiar cada red. Tenés que crear contenido para cada red. Se llevó todo el tiempo. Agotada. Chau me desconecto creo q estoy no es para mi.

0

Forum|Forum|1 month ago

Gabriel de Oliveira SoaresUp-and-comer

AJUDARIA MUITA GENTE NO MANY CHATNew

COMECEI A MENOS DE 1 SEMANA A MEXER NO MANY CHAT MAIS JA PERCEBIR QUE TEM COISAS SIMPLES FALTANDO. ESTOU FAZENDO UMA AUTOMAÇÃO PARA UMA SORVETERIA QUE FAZ DELIVERY, VIA WHATSAPP TAMBEM. UM TRABALHO SIMPLES. MAIS ESTOU TENDO DIFICULDADES PARA QUANDO O PEDIDO FOR FINALIZADO PELA ATENDENTE (IA) O ATENDENTE REAL SEJA NOTIFICADO. JÁ PERGUNTEI O (CHAT GPT) COMO QUE FAZ. MAIS É DIFIÇIL. SE TIVESSE ESSA OPÇÃO, NÃO SOMENTE EU, MAS TENHO CERTEZA QUE VARIAS PESSOAS QUE USA O MANY CHAT PRA TRABALHAR SERIA AGRADECIDAS. ISSO ABRIRIA UMA PORTA ENORME PARA VARIOS OUTROS TIPOS DE PROJETOS ESTOU NA MENTE TAMBEM UM PROJETO DE CONCESSIONARIA, ONDE EU VOU PRECISAR DE UM BOTÃO OU UMA OPÇÃO. PARA O CLIENTE CLICAR E IR DIRETO PRA CONVERSAS NO PRIVADO DO VENDEDO. SERIA OTIMO SE TIVESSE ESSA OPÇÃO

0

Forum|Forum|1 month ago

VC MOTO CO.Up-and-comer

KEYWORDSNew

Why…… Why……. are the keywords not a filtered option? I want the same keywords in Facebook, Instagram, and (not that I use it) Whatsapp….and I have to scroll and scrolll and scrolllllllll….. please PLEASE… Create a keyword section that you can filter.. filter simple enough by .. Facebook..Instagram and Whatsapp… at least I can make my list and cross check…. with no limit, but with the ability to add new keywords...

0

Forum|Forum|1 month ago

isabelmariaUp-and-comer

Portuguese from PortugalNew

Hello there,I am a Portuguese content creator and I would love to see the change in the “following” button automation. In Portuguese from Brasil is “Seguindo” but from Portugal is “A Seguir”… as a portuguese is a bit weird to send “seguindo” to my portuguese audience. I hope you can fiz this soon enough. Thank you, Isabel Almeida

1

Forum|Forum|1 month ago

Benedita MafraUp-and-comer

Being able to select multiple cards and moveNew

I have having to move every little card on my webflow everytime I need to edit the layout.Also being able to change multiple things at the same time (all the copy´s and everything) because you can miss a lot of things if you have a big workflow with multiple equal things

0

Forum|Forum|1 month ago