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Pause Automations when there's a response through Meta

Related product area:Inbox
  • December 14, 2025
  • 2 comments
  • 36 views

Gustavo Boregio
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It’d be great to be able to pause the automation when there’s a human response from the app.

This is particularly important for WhatsApp Business app with Coexistence.

When the person with the phone replies, we need a way to automatically stop or pause the automations for that particular contact.

It’d also be great to have this feature for Instagram and Messenger.

2 replies

psicocentro
  • Up-and-Comer
  • March 3, 2026

Hey Gustavo! Did you found a way on doing this?


Gustavo Boregio
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  • Author
  • Community Moderator & Expert
  • March 3, 2026

@psicocentro not yet. For most clients, we suggest using the Manychat App to manage the inbox.