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Pause Automations when there's a response through Meta

Related product area:Live Chat
  • December 14, 2025
  • 0 replies
  • 3 views

Gustavo Boregio
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It’d be great to be able to pause the automation when there’s a human response from the app.

This is particularly important for WhatsApp Business app with Coexistence.

When the person with the phone replies, we need a way to automatically stop or pause the automations for that particular contact.

It’d also be great to have this feature for Instagram and Messenger.