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Instagram automation for sharing reel as a story

Related product area:Instagram
  • February 25, 2024
  • 19 comments
  • 191 views

gigamesh

Being able to send followers a message when they leave a comment is nice, but it would be much more valuable if the reward was only unlocked if they share the reel/post as a story to their followers!

February 20, 2026

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19 replies

Gustavo Boregio
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  • Community Moderator & Expert
  • February 25, 2024

Hey @gigamesh  check this case study: https://manychat.com/blog/roma-by-rochi/

 

It’s from a couple years ago, but this still works perfectly!

I’m the person who created this logic mentioned in the case study, feel free to DM me if necessary.


gigamesh
  • Author
  • Up-and-Comer
  • February 25, 2024

Hi Gustavo -

 

I’m not seeing a “Story Mentions Trigger” as an option. The only trigger for stories is “User replies to your story”.

 

Maybe that option used to exist but has been removed for some reason?


Gustavo Boregio
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  • Community Moderator & Expert
  • February 26, 2024

Hey @gigamesh yes, Manychat has been renaming some stuff.

“User replies to your story” is the one you’re looking for ;)


gigamesh
  • Author
  • Up-and-Comer
  • February 26, 2024

I’m sorry but I don’t think that’s correct. Replying to a story is much different than sharing a reel as a story to their own feed. I need something that can boost virality. Story replies does not do that.


Gustavo Boregio
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  • Community Moderator & Expert
  • February 26, 2024

Hey @gigamesh sorry, I replied quickly and got mixed up!

If you go to Settings > Instagram you’ll see the ‘Story Mention Reply’ option.

 

This is what we used on the case study.

 

So, if the user creates a story on their IG (has to be a story, not a reel), AND they mention your account, then you can trigger this automation.

 


gigamesh
  • Author
  • Up-and-Comer
  • February 26, 2024

Amazing, thank you!!


gigamesh
  • Author
  • Up-and-Comer
  • March 4, 2024

Hey @Gustavo Boregio is it possible to limit this automation to only the first time someone mentions my account? I don’t want to spam people who already saw the message. 


Gustavo Boregio
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  • Community Moderator & Expert
  • March 5, 2024

Yes @gigamesh 

You can tag whoever got the message, and before sending it you add a condition that checks if the person has the tag or not.


gigamesh
  • Author
  • Up-and-Comer
  • March 5, 2024

How do I add a condition before the message is sent? Based on the builder, it looks like its only possible to add a condition as a next step after the first message. 


Gustavo Boregio
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  • Community Moderator & Expert
  • March 5, 2024

Like this:

 

If you ever want to discuss strategies or need help settings these things up lmk that I also do consulting and am also an agency ;)


gigamesh
  • Author
  • Up-and-Comer
  • March 5, 2024

much appreciated!!


JMH
  • Up-and-Comer
  • January 22, 2025

Fully agree on this! Just contacted the support on this… I have maybe 1 person tagging me every 2 days while more than 500 mention me by sharing a reel every single day.

Than would be an amazing outreach to people who are showing they love our content!


UncommonPlantGuy

Any traction on this?

I’m trying to build an automation for a contest/give away.
By having a trigger for a post/reel shared to someone’s story, it would really help engagement on said post by incentivizing people to share it so their audience sees it as well.

Currently, the only story mention trigger possible is if they directly tag with @ 

The Instagram story mention reply trigger will only activate if the mention begins with "@".  

 

 


team_hf
  • Up-and-Comer
  • February 10, 2025

Same issue here! It would be really helpful to have this feature work for the reposted content. We spend too much time thanking people manually!


Natalie Evseyeva
Manychat Team Member
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Hey all!

 

Amazing feedback, thanks for sharing it with us! As of now, Instagram does not allow such option but we are working with Instagram team to make it available in the future.

 

Stay tuned! 😎


iAmAileenCom
  • Up-and-Comer
  • May 15, 2025

I would love this feature as well! Because for my case too, I get a lot of post reshares and it would be great to put an automation on that.


Raquel C
Manychat Team Member
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  • Manychat Community Manager
  • July 8, 2025
The following idea has been merged into this idea:

All the votes have been transferred into this idea.

Raquel C
Manychat Team Member
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  • Manychat Community Manager
  • February 20, 2026

Hi all! Thank you for sharing your feedback and voting! This idea has been released 🤗 read all the details here: 

 


Raquel C
Manychat Team Member
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  • Manychat Community Manager
  • February 20, 2026
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