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Community success stories

Be inspired and learn from your peers' successful chat marketing campaigns.

21 Topics
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21 Topics

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Newest first

Raquel CManychat Community Manager

published in Community success stories

Chatter Matters: Helen Nurse - Mastering WhatsApp with Manychat [Event Recording]

Hi there everyone! 👋Yesterday, we hosted our first Chatter Matters of 2025 (crazy!) with @Helen Nurse . Helen has over 20 years of experience running her digital agency, Capture 1, where she has combined a background in TV and media production with innovative solutions. Joining from the UK, Helen discussed how she has mastered WhatsApp with Manychat, giving you ideas on increasing your conversations and leads in only a few steps. Watch it here: If you would like to get in touch with Helen, here are her links: https://www.linkedin.com/in/helennurse/ https://www.instagram.com/capture1.agency/ WhatsApp demo - https://capture1.co.uk/WhatsApp-demo

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10 hours ago

Raquel CManychat Community Manager

published in Community success stories

Chatter Matters: Helen Nurse - From TV Production to Leading WhatsApp Strategies

Happy New Year! What’s the best way to start 2025 if it’s not by introducing our new Chatter Matters guest?! @Helen Nurse has over 20 years of experience running her digital agency, Capture 1, where she has combined a background in TV and media production with innovative solutions for businesses across industries. As an early adopter of Manychat’s WhatsApp features, she has spent the last two years focusing on creating effective WhatsApp strategies and customer journeys, helping businesses enhance their communications and achieve measurable success. She leads a UK-based team of Manychat specialists and is now exploring international opportunities to expand her agency’s impact. 🚀 Let’s find more about her journey with Manychat! How did you discover us?Helen: I met one of your Manychat educators at an event (Sacha Liddiard) when we were running our own event, and she persuaded me to start using Messenger automation to promote and manage the attendees' communications. She has worked for

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14 days ago

Raquel CManychat Community Manager

published in Community success stories

Chatter Matters: Miranda & Lexi - The Power Duo Helping Creators Grow on Social Media

To celebrate the third Chatter Matters month, we’re highlighting not only one user but a duet: Miranda & Lexi @Simplified Social. Miranda & Lexi are Instagram growth coaches and a social media management agency. They’re are two moms who have turned entrepreneurs and love helping creators and other entrepreneurs grow on social media. They’ve used Manychat since day 1 and believe it has helped them reach more followers and customers quicker! Let’s find out more! How did you discover us?Miranda & Lexi: We saw big time creators using Manychat and knew if we wanted to take social media seriously, we needed DM automations. So it was a no-brainer for us! How do you use Manychat now? What are your favorite features? M & L: We love using the features from Manychat such as automated DMs from commenting a keyword to deliver free downloads to our audience, simply because it creates instant access for our audience and also establishes a line of communication in the DMs. We also lov

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1 month ago

Raquel CManychat Community Manager

published in Community success stories

Chatter Matters: Meet Catalina Rendón, an economist & self-taught Manychat user

This month’s Chatter Matters guest is @cata_rendon! 🌞 For over 15 years, Catalina enjoyed a successful career as an executive in the tech and finance industries. She focused on creating strategies to grow businesses and sales and optimizing marketing investments for client acquisition. She also has an MBA from the Manchester Business School which has been critical to achieve her goals. Her experience includes managing over $450 million in marketing investments for American Express and overseeing operations across 23 international markets.And in 2019, Catalina co-founded Dominari AI, a leading company in conversational commerce focusing on leveraging AI-driven strategies to transform customer engagement and boost sales. Catalina is passionate about the power of artificial intelligence in reshaping brands' interactions with their customers, and we can’t wait to hear her insights on how Manychat shaped her career! How do you use Manychat? Catalina: I use Manychat for ALL Dominari AI’s

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2 months ago

MarinaHead of Community

published in Community success stories

How Jenna Kutcher grew IG following + sales

Hey Manychatters! 👋 Here's how online entrepreneur Jenna Kutcher uses Manychat to drive higher engagement and attract thousands of new followers. 🤯 👉 Launch strategies using ManychatDuring the launch of her program, The Pinterest Lab, Jenna leveraged Manychat to promote her free webinar.Usually, her webinars attract a total of 12,000 registrations from paid ads, email, and Instagram collectively...But once Jenna added Manychat to her strategy, she was able to bolster her registrations to 12,000 directly from Instagram... organically!Plus, this same automation also generated $500,000 in revenue. 🤯The increase in engagement on Jenna's posts showed her content to more people, which also contributed to her follower count. 👉A quiz built in ManychatJenna's favorite way to attract new followers is with a quiz!Jenna’s Level Up Quiz on IG has an 85% completion rate, and added almost 6,000 email addresses to Jenna’s database.Best of all, almost all of the quiz-takers were new followers!Ma

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3 months ago

Angela AllanChannel Explorer

published in Community success stories

How to Turn $5K Ad Spend into $127K in Launch Sales in Just 5 DaysCase Study

Manychat Agency Partner, Tracey Matney of Victory Points Social, has the proven framework coaches, content creators, and entrepreneurs will swear by!In this case study, Victory Points Social unpacks how they turned a 5-day Bootcamp challenge and personalized Messenger concierge - Betty Bot - into $127K revenue for their client, Scale on Shopify.You’ll discover how to: Attract and enroll more students into your paid coaching programs Personalize the entire experience while supporting students every step of the way Gather valuable feedback on their progress Prime them to splurge on your high-ticket items… all on autopilot! Plus, you’ll walk away with foolproof Manychat strategies you can implement right away! Go here to read the entire case studyComments? Questions? Drop them below

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3 months ago

Gustavo BoregioManychat Community Moderator

posted in Community success stories

Meta AI talking to Manychat AI bot 🤖 💓 🤖

I've installed Manychat + OpenAI/Assistants API for several clients, and most times we limit the conversation: for example, after 5 or 10 engagements, we tell them to talk to a salesperson - having the person talk to AI forever is not good for any business.Except for one of my clients…This client does Customer Support on IG using an Assistant, and they particularly want to let the person chat as long as they want, with no restrictions at all.It works really well and users are happy with the AI Assistant, which is awesome!But last night something happened...We got a new Subscriber on our Manychat bot: Meta AIMeta AI was very proactive and started the conversation (I'm still not sure if someone clicked on the Meta AI contact or if it was out of the blue - this is an account with many people on it. But Meta AI was definitely the first to engage)…Here's Meta AI's first message: Our AI bot replied: They went back and forth a couple times on who may help who…Until Meta AI decided to take act

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4 months ago

Raquel CManychat Community Manager

published in Community success stories

Chatter Matters: Meet Joren Wouters, an automation expert

Meet our first-ever Chatter Matters user in our spotlight: @Joren Wouters ! ⭐Joren is a digital marketer who, at 16 years old, embarked on a self-taught journey into the world of programming after getting inspired by Die Hard. However, the hacking wasn’t as easy as it seemed on the big screen. Complexities quickly showed, and Joren moved to web development and online marketing, discovering not only a passion but also a far more lucrative opportunity than the usual teenage jobs. It was then during his university internship five years ago that he discovered the world of chatbots. This moment completely changed his career direction and led him to create Chatimize. Chatimize started as a blog but quickly evolved into a larger educational platform, including a YouTube channel that guides users through making chatbots with Manychat. You’re a fan of his YouTube channel?! That makes two of us! We sat (virtually) with Joren to find out more about his journey with Manychat. How did you find Ma

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4 months ago

Raquel CManychat Community Manager

posted in Community success stories

POLL: How long have you been using Manychat?

Hey everyone!It's always great to see new faces and reconnect with the Manychat community. We thought it would be fun to get to know you a bit more! Whether you're a newbie or an experience user, we’d love to know how long you've been using Manychat!🗳️ Vote in the poll and feel free to share your experiences in the comments below 👇

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5 months ago

Raquel CManychat Community Manager

published in Community success stories

Link in where? Share your success stories with us!

Hi everyone! Over the years, many have said 'click the link in bio,' knowing well that followers aren't going to do that. Manychat users, however, report better engagement — up to 300%—and we'd love to hear from you! How did we help you engage followers with automation? Share your story below! 👇We'd love to feature you to inspire others (and to let ya brag about your own genius 🙃 )

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6 months ago

Angela AllanChannel Explorer

published in Community success stories

How Cheese Therapy generated $28,000 in sales and 250% ROAS in just 20 days using Manychat 🤯Case Study

Steal Kerry Fitzgibbon’s proven contest strategy using Manychat and Recurring Notifications (RNs) to drive more sales - even before the competition winner is announced! Recurring Notifications allow businesses to re-engage their customers after 24 hours of the last interaction, with prior permission, on a daily, weekly, or monthly basis, using Manychat’s Broadcasting tool.Using this exact framework for her client, Cheese Therapy, Kerry generated 17,300 leads that submitted their contact details, costing just 64 cents per lead. Plus, in this case study, you’ll learn how to: Incentivize your audience to purchase before the contest winner is announced.Use Recurring Notifications in more than one way, from winner announcements to nurturing them long-term with special offers. Go omnichannel! Collect customers’ email addresses and SMS numbers to communicate with them across many touchpoints. Here’s how it’s done

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7 months ago

Angela AllanChannel Explorer

published in Community success stories

How Dental Art by Erika Elescano generated 12,000% ROI in just 60 days using Manychat and a CRM systemCase Study

Peru-based Dental Art achieved a staggering 12,000% ROI for their flagship service, functional orthopedics of the jaws, while also shaving down their response time by 80% even with a five-fold increase in daily messages.This proven CRM framework, shared by Manychat Educator Trilce Jiron, resulted in annual sales that are 1.3 times higher, allowing them to expand to larger premises, and open a second headquarters. Go behind the scenes of Dental Art’s strategy and learn how you can implement the exact tactics for your service-based brand! Read the full case study here

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8 months ago

MarinaHead of Community

published in Community success stories

What’s your favorite strategy to grow your Instagram followers? 🚀

Hey Manychatters! 👋 Did you know you can grow your followers on Instagram in more targeted ways using Manychat? 🚀 Here are some more ways Manychat can help grow your followers (that you probably haven't tried yet):👉 Challenge Accepted: Engage your audience with 5 or 7-day challenges. High engagement = more visibility thanks to Instagram's algorithm (and in turn, a whole legion of new followers!). Need inspiration? Check Nike Football's epic Engage Mbappé Mode campaign!👉 Win with Giveaways: Who doesn't love freebies? Launch a giveaway and watch follower numbers climb. Manychat automates the entry process, and you can also collect valuable data (like emails and phone numbers) as part of your campaign. Check out Four Reasons Haircare's viral loop giveaway success! What’s your favorite strategy to grow your followers? Let’s swap ideas in the comments!👇

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9 months ago

Angela AllanChannel Explorer

posted in Community success stories

Must-Read Success Stories: How to Use Instagram DM Automation to Drive Millions In Sales! 🤑

Hey All 👋Need some inspiration from Manychat power players with your Monday morning coffee? ☕️Kick your week off with these 2 blog posts, packed with strategies to help you leverage and generate REAL results with Instagram DM Automation:Jenna Kutcher’s 3 Easy Instagram Sales Strategies That Generated $900k – Organically :https://manychat.com/blog/black-friday-jenna-kutchers-instagram-strategies/Amy Porterfield’s 3 Powerful Instagram Strategies:https://manychat.com/blog/amy-porterfields-3-powerful-instagram-strategies/In each article, I unpack the strategies each of these entrepreneurs used to drive millions of dollars in sales using Manychat.👇 Questions? Drop them below and let’s chat 👇

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11 months ago

Philippe LeCoutre

posted in Community success stories

OpenAI GPT-3 is changing the Chabot game

When we built the Chatbot and Mobile Wallet automations for the KBB historical launches, we manually analyzed the flood of thousands of questions coming through, to identify patterns we've used to build the FAQ.This would then allow us to automatically respond to 96% of all the questions on auto-pilot.Many people even thought they were having a private chat with Tony Robbins, Dean Graziosi and Russell Brunson directly ☺️In the video, I show how a Chatbot connected to OpenAI GPT-3 can now provide really meaningful and relevant answers to questions users may have about your business. It can even answer them with your own face and your end voice 😳Are you planning to use OpenAI GPT-3 in your bots?

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1 year ago

Angela AllanChannel Explorer

published in Community success stories

Grab the smart Instagram giveaway framework to land 1,200+ interested leads in 12 days without spending a cent on adsCASE STUDY

6ft6 Wine - who partnered with Manychat Agency Partner, Chat Response, Daniel Pinne's Agency - unlocked the #1 way to leverage Instagram giveaways and avoid the dreaded “like, comment, share” prompt, which had no way of tracking audience actions.Using Manychat, Chat Response helped the Australian wine brand build a foolproof 12 Days of Christmas giveaway strategy to ignite engagement and grow their email list so they could effectively reach warm leads in the future - at little or no cost.In fact, in just 12 days, 6ft6 Wine was able to: Collect 1,295 email addresses Achieve a 1,200% increase in engagement Generate 463 comments (on average) per postGet the exact steps 6ft6 Wine used… Go here to read the case study: https://manychat.com/blog/6ft6-wines-simple-instagram-giveaway-that-secured-1295-leads-in-12-days-with-0-ad-spend/

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1 year ago

Angela AllanChannel Explorer

published in Community success stories

Steal the powerful Instagram Recurring Notifications strategy that landed Frazer Brookes 2,029 subscribers in 14 days with zero ad spendCase Study

Frazer Brookes is a second-generation network marketer who helps people start, promote, and grow their businesses online.In order to move away from expensive SMS broadcasts and build a native Instagram list for his 150,000+ highly engaged followers, Frazer partnered with Superstar Bots to leverage Instagram Stories and Recurring Notifications within Manychat and achieved: 1,000+ new subscribers in the first 24 hours 2,029 new Recurring Notifications subscribers in 14 days 72% opt-in rate to Instagram Recurring Notifications…. All with zero ad spend.Although Instagram Recurring Notifications is currently in beta, you can swipe this exact strategy now to get ahead of your competition in 2023! Read the full case study: https://manychat.com/.../how-frazer-brookes-leveraged.../...

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1 year ago

Angela AllanChannel Explorer

published in Community success stories

Would you like the secret to re-engaging customers to drive $35,000 in just 30 days for your online store? 🤑Case Study

Using Recurring Notifications (RNs) with Manychat, Agency Partner and Educator Swayam Dhawan doubled his holiday sales with a tiny advertising budget. Recurring Notifications allow businesses to re-engage their customers after 24 hours of the last interaction, with prior permission, on a daily, weekly, or monthly basis, using Manychat’s Broadcasting tool.It’s the latest way to interact with your subscribers - for free - after the initial 24 hours have passed.In this case study, Swayam takes you under the hood of his RN strategy which has generated $35,000 in just 30 days, with a staggering 22% customer retention rate.You’ll unlock how to: Use Recurring Notifications with your lead magnet to convert more leads, and have them opt into multiple RNs (yes, you can use more than one!) Deliver daily reminders to increase webinar attendance rates without breaking Facebook’s 24-hour rule. Integrate your RNs with other automation tools, like email and SMS. Read the entire case study here Drop yo

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2 years ago

Angela AllanChannel Explorer

published in Community success stories

Here’s how Nike Football leveraged Manychat to bring the Engage Mbappé Mode campaign to life!Case Study

Nike Football partnered with advertising agency Wieden+Kennedy Amsterdam and production company UNIT9 to build a custom-made, fully programmed Instagram DM Automation chatbot called Lil Mbappé, a digital avatar of French football star, Kylian Mbappé — all powered by Manychat.In this case study, you’ll discover the power of: Cultivating a chatbot personality and making the experience as human as possible. Creating a connection with your audience through meaningful conversations using banter, humor, and multimedia. Using fun challenges to keep people coming back for more! Read it here

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2 years ago

Angela AllanChannel Explorer

published in Community success stories

Go under the hood of La Repa’s must-have WhatsApp template that generated 9,000% ROI 🤯Case Study

If you’ve ever wanted to try WhatsApp templates with Manychat, then this case study detailing an ultra-successful Black Friday campaign from La Repa de Sueños and TBS Marketing, our brilliant Manychat educator Trilce Jiron's agency, is a must-read!Using this WhatsApp strategy, La Repa exceeded its projected sales, generating 300% more sales than forecast. (And you can do it, too!)In this case study, you’ll learn: Exactly how La Repa’s WhatsApp template works, and how you can use templates to re-engage your existing WhatsApp list and boost sales. Why WhatsApp templates, using WhatsApp API and Manychat, are one of the best tools you can use. How to engage with your audience on a channel they prefer… and stand out from the crowd during peak holiday campaigns. Read the case study here

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2 years ago

Angela AllanChannel Explorer

published in Community success stories

Get the powerful Manychat strategy that helped Centro Médico Eternal achieve $15,385 in sales and a 12.9% increase in ROI 🤯Case Study

Agency Partner Pepe Lozano, founder, and CEO of Jugo de Limon, used a Clicks-to-Messenger ads strategy, WhatsApp Automation, and a “fake follow-up” to increase Centro Médico Eternal’s leads and sales.In this case study, you’ll learn: The powerful psychology hack to reserve special offers and discounts for leads who give their contact details. How a "Fake Follow-Up", a strategy developed and taught by Trilce Jiron, can transform the conversation with your leads to add a human touch… and drive sales. How to personalize the conversation for holidays, weekends, and after-hours so your lead knows exactly when you’re following up.Go under the hood of this strategy and discover the secrets you need for your next campaign… Read the full case study here

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2 years ago

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