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Hi! New to Manychat - so we just tried with our first sequence on IG using keywords as triggers and that went well and so we want to replicate that for FB as well.

When we tried to create an FB sequence, we had to connect FB and my client had to create a new Manychat account for that. So question is, is it possible to have the IG and FB in just one Manychat account? Or does it have to be separate for different channels? 

By the way, one the main account (with IG) FB is already connected but when I try to make an FB sequence, it doesn’t show options for FB.

 

Thanks!

Hi.. you can have 1 facebook and 1 instagram account on the same Manychat account.. just go to your main account and connect the facebook page after disconnecting the facebook from the other account


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