If someone contacts me about a service request and I need more than 24 hours to service it, how do I contact them afterwards? I understand for the other categories you have to build templates but for service related calls I don’t understand
Solved
24 hour window for service
Best answer by Gustavo Boregio
If you’re on Messenger, you can use Messenger Lists for getting back to them.
On IG you don’t have any options.
What I suggest is having alternate contact methods (Whatsapp/phone/email) so you can follow up when necessary.
+6
If you’re on Messenger, you can use Messenger Lists for getting back to them.
On IG you don’t have any options.
What I suggest is having alternate contact methods (Whatsapp/phone/email) so you can follow up when necessary.
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