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Add contact and tag to Go High Level

  • November 6, 2024
  • 1 reply
  • 163 views
Stevecalabrese

I am just trying to add a contact to my CRM (GHL) once the lead sends their email address.

There is a simple integration with GHL, but i’m not sure how to handle this step?

 



 

Best answer by Gustavo Boregio

Hey @Stevecalabrese I’m not familiar with this specific app, but here you usually have to map the email and phone number fields to the ‘email’ and ‘phone’ fields. You’ll normally map Manychat’s System Fields there.

At the bottom, you need to add a user field to store the ‘GHL Contact ID’.

Here’s some documentation on how to use User Fields: https://help.manychat.com/hc/en-us/articles/14281167138588-User-Input-and-Custom-Fields

If you need some assistance setting these up, check the Troubleshooting call option on my site https://gusboregio.com 

    1 reply

    Gustavo Boregio
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    • Gustavo Boregio
    • Manychat Community Moderator
    • Answer
    • November 7, 2024

    Hey @Stevecalabrese I’m not familiar with this specific app, but here you usually have to map the email and phone number fields to the ‘email’ and ‘phone’ fields. You’ll normally map Manychat’s System Fields there.

    At the bottom, you need to add a user field to store the ‘GHL Contact ID’.

    Here’s some documentation on how to use User Fields: https://help.manychat.com/hc/en-us/articles/14281167138588-User-Input-and-Custom-Fields

    If you need some assistance setting these up, check the Troubleshooting call option on my site https://gusboregio.com 

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