Hi everyone,
All of my automations (both old and new) suddenly stopped working. They are all published and have the correct triggers. Here’s what I’ve tried so far:
Verified that all automations are live and correctly set up
Checked triggers, sequences, and keywords – all correct
Reconnected the Facebook/Instagram channel in ManyChat
Verified that ManyChat appears under Business Integrations on Facebook, with active access
Cleared browser cache and tested in incognito mode
Checked the Meta Platform Status for potential API issues
Despite these steps, none of the automations are firing. I don’t see any error messages in ManyChat either.
Could anyone point me in the right direction or share what else I could check? Has anyone else experienced a similar issue?
Thanks in advance for your help!