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Hi, all. My name is Eduardo, and I’m currently a developer for a small chilean agency that offers services to real estate companies.

I’m trying to fetch external data from a CRM to populate a reply . There are indications that this is doable, but I’m stuck because there is not a dynamic block available as a WhatsApp reply. 

Is there any way to do this via an external request? I’m already formatting the data as the documentation for the dynamic block says, so I only need to show the response on the reply.

 

Best regards,

 

Eduardo. 

Hey Eduarco

You an use an external request to sendContent: https://api.manychat.com/swagger#/Sending/b6ae94031676b69a57eb2ad5ea1413f9

You can also set a custom field and send the text there.

The only thing you’ll need to be careful is the messaging window, and if you need to send a WhatsApp template instead of a normal message. In that case, you cannot send the message directly, you have to set custom fields and then use sendFlow.

I’ve plenty of experience with this, so feel free to message me if you need personalized help (y también hablo español, así que más fácil )

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