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Anyone else getting this error?

  • September 6, 2024
  • 3 replies
  • 55 views

muditwadhwaa

I suddenly started getting this error on Manychat even though my Instagram is working perfectly fine and the backend connection seems alright as well. Is this happening with others or it has to do something with my account? 

 

Best answer by Gustavo Boregio

Hey there! The Manychat team has informed that there was a major outage in IG API about an hour ago, that should be resolved by now.

It should be resolved and all back to normal.

3 replies

Davidbrgs99
  • Up-and-Comer
  • September 6, 2024

Helloo. I need help! I can`t send instagram messages in manychat. :( When i try, the app gives me an error

 

 


Kelsey
  • Up-and-Comer
  • September 6, 2024

I’m getting this error as well : / I’m not exactly sure what’s happening or why. I’ve tried logging out and back in along with refreshing Instagram permissions and am still not able to send any messages


Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • Answer
  • September 6, 2024

Hey there! The Manychat team has informed that there was a major outage in IG API about an hour ago, that should be resolved by now.

It should be resolved and all back to normal.