Skip to main content
Solved

Are automations not included in the free plan?

  • August 16, 2024
  • 3 replies
  • 176 views

selfcaresimplified

Heya! I’m trying to set up 2 automations on the free plan, but I can’t enable them/turn them on with the “Turn on this trigger” button (on the Automations page). I get the message “You can not activate the widget on the Free plan. Upgrade to Pro for unlimited access.” However, I see the following features listed under the free plan on the website:

  • Automate conversations. Unlimited custom flows to engage up to 1,000 contacts
  • Create custom keyword triggers (3 keywords)

Can you not set up any automations with trigger words on the free plan? These are the only 2 automations I have.

Edit: I figured out the issue shortly after posting this. The issue is that I’m trying to apply it to “All posts and reels,” however the free plan only allows you to enable it for a specific post or reel. Hope this helps someone else!

Best answer by selfcaresimplified

fgaulke wrote:

Check if you have more than 3 custom keywords for all your flows.

Te free plan has a limit of 3

https://manychat.com/pricing

 

Hi. As I mentioned in my original post, I only had 2 at the time. I've sinced figured out the issue was that I was trying to apply each keyword automation to all of my IG posts. The free plan only lets you set up a keyword for one specific post (a max of 2 times).

View original
Did you find this topic helpful?

3 replies

Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • 1074 replies
  • August 16, 2024

Check if you have more than 3 custom keywords for all your flows.

Te free plan has a limit of 3

https://manychat.com/pricing

 


selfcaresimplified
fgaulke wrote:

Check if you have more than 3 custom keywords for all your flows.

Te free plan has a limit of 3

https://manychat.com/pricing

 

Hi. As I mentioned in my original post, I only had 2 at the time. I've sinced figured out the issue was that I was trying to apply each keyword automation to all of my IG posts. The free plan only lets you set up a keyword for one specific post (a max of 2 times).


Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • 1074 replies
  • August 16, 2024
selfcaresimplified wrote:

Hi. As I mentioned in my original post, I only had 2 at the time. I've sinced figured out the issue was that I was trying to apply each keyword automation to all of my IG posts. The free plan only lets you set up a keyword for one specific post (a max of 2 times).

 

Nice!
I'm happy you found it out!


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings