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Feature Request:
Please build into Manychat some default behavior for handling Critical SMS Errors.

Expected Behaviors: 

  1. When Manychat receives a response from the Twilio API that contains an error message (Example: Error 30003); notify the Admin of the Manychat account.
  2. Admin should be able to indicate how Manychat should handle those errors. Options should include:
    1. Ignore Error 30003 
    2. Update Contacts 
    3. Start Flow 
  3. Admin should no longer be notified about Error 30003, but will get notifications about other errors. 

Background & Issue: 
For the last 24 months, I’ve been sending SMS messages on a monthly basis. I’ve recently notice that each month, my percentage of the SMS messages that are UNDELIVERED is going up. I am being triple charged for these messages; for each failed SMS I’m paying Manychat, Twilio, and the phone carrier. 

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