Trying to run an automation so that when someone comments on a post on Instagram they are entered into a giveaway, but having some issues.

It worked the first time I commented (on my clients post), and sent the message as set out in initial flow split 1, but when I commented a second time it did not send another message/update their count.

I also set up a secondary automation that when they get tagged as having entered the giveaway it will send a message and get them to confirm their email, but this also didn’t come through for me.

Initial Flow looks like the following:

• trigger (comment on instagram post)
• action (set user field: increase mentions by 1)
• condition (tag is giveaway_entry - this is where is splits)

split 1 - doesn’t match conditions (this is working)

• add tag (giveaway_entry)
• send message, with discount code and button to site to shop

split 2 - already tagged as giveaway_entry (this one is not working)

• send message thanking them for another comment/entry into giveaway

Secondary flow

• trigger (contact event occurs: tag applied)
• send message
• action (update or create contact in klaviyo)

Any advice on where I could be going wrong with this greatly appreciated. First time using Manychat.