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Question

Automation isn't working with Instagram ads

  • September 4, 2024
  • 1 reply
  • 81 views

maddyp22

I’ve started running Instagram ads, but when someone comments on the actual ad rather than the original post in my feed, the ManyChat automation I set up doesn’t work. Can anyone help with this?

1 reply

Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • September 4, 2024

That's a limitation between Meta and Manychat.

The recommended way for this case would be creating some exclusive creatives for your ads and use the Ad Trigger: