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I’ve deactivated my manychat account, but the automation is still running on my instagram account. (I did delete/deactivate all automations before I deactivated my account). How do I stop the automation? The automation is an automated message that is sent when someone sends me a message. 

@Tish check your Instagram page settings, maybe it's a default reply set in messenger.

There aren’t any default replies set up in messenger.

Hi, @Tish!

 

I think you probably checket this many times, but verify at Settings/ Instagram if nothing is set as Default Reply:

 

If nothing is set up there, I recommend you get in contact with Manychat's support team (opening a ticket at https://help.manychat.com/).

They will be much more capable to investigate and help you with this problem.

 

Hope it helps! 🙏

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