Skip to main content
Question

Automation not trigerring / Manychat even not creating contacts?


robozinho777

Anyone with this issues?

Contacts are not being created and also aumations are not responding triggers.

bruno.ferreira

My friend, I have exactly the same problem. I've been having this since Monday too. And the support team is very complicated to respond to me every 24 hours.
I was worried because I didn't see anyone reporting it, I thought it would only be on my account. But now they started reporting it.
If you manage to solve it, please respond here.

I've done everything, I removed all permissions, put them back, validated everything and everything is correct.

Here the problem happens when the contact comes from Instagram ads. What about you too?


pinnacleconcealment

Same here. I have an automation to trigger when an Instagram post gets a comment. And nothing happens.


Andrew X Chrissy

I’ve been having the same issues since Monday. No new contacts are being added from Instagram.


bruno.ferreira

Hello, everyone. Any news for you?
Everything is at a standstill here!


tejasagja
  • Message Musketeer
  • August 5, 2024

Try removing your page and then add it once again, make sure it’ll delete all the contacts, so backup them if it’s imp for you! @robozinho777 @bruno.ferreira @Andrew X Chrissy @pinnacleconcealment 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings