Ok so I’ve been trying to set this up for days. I did the automation steps correctly, and tested it on another one of my IG accounts, and when I comment the word, its not following through with the steps! I tried finding solutions on you tube, the manychat site, chatgpt, and I cannot get it to work. Super frustrating. Please give me all of the tips/advice. thank you!
Question
Automation not working
she_found_that wrote:
Ok so I’ve been trying to set this up for days. I did the automation steps correctly, and tested it on another one of my IG accounts, and when I comment the word, its not following through with the steps! I tried finding solutions on you tube, the manychat site, chatgpt, and I cannot get it to work. Super frustrating. Please give me all of the tips/advice. thank you!
Can you show your automations?
+3Hey,
Please check this step-by-step article to check if everything is set correctly on Meta’s side: https://help.manychat.com/hc/en-us/articles/14281308423452-Instagram-automation-troubleshooting
Let me know if after following all the steps the problem persists.
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