Currently, there is an option to pause all automations to an user coming to our bot when the Live Agent sends a manual message. Is there any way we can do this make this automated ? Such that, when the user enters a certain response, we stop all the automations
Best answer by mbrunell
I just created the idea “Pause automations automatically (action)”, if you are interested in this feature, vote for it so it can be considered
I’m also looking to stop sending automations permanently to a user!
it’s silly that there’s no way to pause an automation. right now i have to delete it!
I just created the idea “Pause automations automatically (action)”, if you are interested in this feature, vote for it so it can be considered
Ola boa noite, na IA do manychat Como Desativar o Bot para Atendimento Humano? obrigado
Every time I chat with a customer, my automations stop for 30 minutes. I’d like them not to pause. Is there a way to prevent this?
The option to pause the automation is really needed.
I do an external call for sending a payment link, and if between the moment the fan clicks the button with the payment link and the moment we receive his payment there's a broadcasting message, then CUF's are overwritten with new values.
So I would like to pause automation for this contact for say 5 minutes.
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