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Currently, there is an option to pause all automations to an user coming to our bot when the Live Agent sends a manual message. Is there any way we can do this make this automated ? Such that, when the user enters a certain response, we stop all the automations

I’m also looking to stop sending automations permanently to a user!Ā 

Ā 


it’s silly that there’s no way to pause an automation. right now i have to delete it!


I just created the idea ā€œPause automations automatically (action)ā€, if you are interested in this feature,Ā vote for it so it can be considered


Ola boa noite, na IA do manychat Como Desativar o Bot para Atendimento Humano? obrigado


Every time I chat with a customer, my automations stop for 30 minutes. I’d like them not to pause. Is there a way to prevent this?


The option to pause the automation is really needed.

I do an external call for sending a payment link, and if between the moment the fan clicks the button with the payment linkĀ and the moment we receive his payment there's a broadcasting message, then CUF's are overwrittenĀ with new values.

So I would like to pause automation for this contact for say 5 minutes.


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