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Question

AUTOMATION PROBLEM

  • February 1, 2025
  • 1 reply
  • 14 views

Joanna

Hi everyone, I have a problem wiht automation that I don’t know how to turn off and it’s active on my IG. The automation is about anyone commenting anything under any post/reel rusults in getting a message about unrealated thing (always the same one). So if there is an automation for a word, let’s say IDIOM, they get the right message, but if they comment something different, literally anything else, even “good job” - they immadiately get a message (unrelated to any post) and I don’t where to find this automation and first of all - how to turn it off :( 

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • February 2, 2025

Hi, ​@Joanna!

 

Please check if there's something set up as Default Reply to your IG Channel:

 

Seems like this could be causing it.

 

🙌