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Question

Avoid double autoreply (new messages trigger autoreply from Meta AND the automation trigger from Manychat)

  • March 21, 2024
  • 0 replies
  • 119 views

khills754

Is there a way to disable the general autoreply — “we’ve received your message and will get back to you XYZ” — I set up through Meta?

 

The Automation and trigger keyword I set up through Manychat works, but so does the genera autoreply I set up through Meta.

 

People get both autoreplies.