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Book Now' button

  • September 19, 2024
  • 5 replies
  • 250 views

AwaisToor
Forum|alt.badge.img+1

How can I remove or disable the 'Book Now' button in Facebook Messenger?

Best answer by Fabio Gaulke

@AwaisToor, sorry for the long wait… i didn't saw your last message here before.

 

If it's not on your Manychat setup or selected at the Business Manager, I suggest to check if you have another application or appointment booking app connected to your Facebook page that might be adding this button.

Here's some documentation that may help: https://www.facebook.com/business/help/2170097176392356?ref=FBBAppointmentsTool

 

And, if nothing of this helps, try contacting Meta's support team. Maybe they can help you identify the origin of this configuration...

5 replies

Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • September 19, 2024

Hi, @AwaisToor!

 

Try this:

 

Also check at Suggestions if there's something you don't want checked.

 

Hope that helps!


AwaisToor
Forum|alt.badge.img+1
  • Author
  • Flow Scholar
  • September 19, 2024

Hi @fgaulke 

Thank you for the suggestion. I checked to ensure the right business portfolio is selected, but unfortunately, the "Book Now" button is still showing.

Do you have any other recommendations that might help resolve this issue?

I appreciate your assistance!

Best regards,
Awais Toor

 

 

 


Fabio Gaulke
Forum|alt.badge.img+3
  • Manychat Community Moderator
  • Answer
  • October 9, 2024

@AwaisToor, sorry for the long wait… i didn't saw your last message here before.

 

If it's not on your Manychat setup or selected at the Business Manager, I suggest to check if you have another application or appointment booking app connected to your Facebook page that might be adding this button.

Here's some documentation that may help: https://www.facebook.com/business/help/2170097176392356?ref=FBBAppointmentsTool

 

And, if nothing of this helps, try contacting Meta's support team. Maybe they can help you identify the origin of this configuration...


qltjanbert
  • Channel Explorer
  • October 21, 2024

same problem any solution manychat?


qltjanbert
  • Channel Explorer
  • November 4, 2024

this is already resolved thanks manychat team. it’s a meta bug