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buttons do not work

  • August 20, 2024
  • 7 replies
  • 326 views

tanishkina

Congratulations! Can anyone tell me why the buttons below the message are not displayed? I made a block where the button is under the text, also a block where the buttons are separated from the text, but nothing helps(((
I'm losing customers

Best answer by Raquel C

Hi everyone! The  Manychat team is currently investigating this issue:  

 

7 replies

Fitwithjabir
  • Up-and-Comer
  • August 20, 2024

Hey tanisha same thing is happening to me today!!

Only text without buttons are getting automated, I don't know what happened😕😕


Dede Leme
  • Up-and-Comer
  • August 20, 2024

Same here! :( 🤔


Fitwithjabir
  • Up-and-Comer
  • August 20, 2024

Any help from the support team?


Snigurka
  • Up-and-Comer
  • August 20, 2024

Same here!


Guidiance
  • Up-and-Comer
  • August 21, 2024

same here! Please any clearance?


Raquel C
Manychat Team Member
Forum|alt.badge.img+3
  • Manychat Community Manager
  • Answer
  • August 21, 2024

Hi everyone! The  Manychat team is currently investigating this issue:  

 


Fitwithjabir
  • Up-and-Comer
  • August 22, 2024

As far as i know you can send upto few msgs using button option and quick reply after some time they both will Stop working, potentially spam, my automation has sent around 30 k dm from comments in past 1 week and now quick replies n buttons don't work anymore , you can send only plain msg