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Buy Button - Messenger only? Or IG too?

  • September 20, 2024
  • 1 reply
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Mel E
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Can anyone confirm for me whether we can set up the Buy button, using Stripe, for Instagram DMs?

I thought it was possible, but on the Chatter Matters webinar the other night, someone said it was Messenger only?

This article - albeit quite old - suggests otherwise?

https://manychat.com/blog/feature-announcement-instagram-buy-button/

Can anyone confirm?

Best answer by Fabio Gaulke

Hi, @Mel E!

 

Yes, it's possible. Here you find a help article explaining how to do it: https://help.manychat.com/hc/en-us/articles/14281189285276-Buy-Button-Selling-with-Instagram-Direct-Message-and-Messenger

 

Or, in very short words: the Buy Buttos is only available with Card and Gallery elements.

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • Answer
  • September 20, 2024

Hi, @Mel E!

 

Yes, it's possible. Here you find a help article explaining how to do it: https://help.manychat.com/hc/en-us/articles/14281189285276-Buy-Button-Selling-with-Instagram-Direct-Message-and-Messenger

 

Or, in very short words: the Buy Buttos is only available with Card and Gallery elements.