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Can I search my manychat tempates? Manychat data?

  • September 12, 2024
  • 1 reply
  • 11 views

Topheal

One of my prospects sent me a photo of her whatsapp screen, with an old price I've used a long time ago.

Can I search my Manychat templates to verify the source of this message? I've looked at the my templates and I coudn't find it. I've also looked at the dhat history but didn't find it.

Now everybody asks me for the old price.

Best answer by Fabio Gaulke

Hi, @Topheal.

 

You can search your keywords or trigger/ trigger states:

 

There is probably an old automation with active triggers hiding somewhere. 🙃

1 reply

Fabio Gaulke
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  • Manychat Community Moderator
  • Answer
  • September 12, 2024

Hi, @Topheal.

 

You can search your keywords or trigger/ trigger states:

 

There is probably an old automation with active triggers hiding somewhere. 🙃