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Can't log into Manychat

  • November 15, 2024
  • 2 replies
  • 55 views

nskolny

I have my instagram and Facebook accounts connected, however every time I try to log in, it goes in a loop that takes me back to having log back into either Facebook or instagram.  It says a request has been sent, but WHERE???  I haven’t received any emails and I’ve checked every folder and account I have.

 

Anyone know what’s going on?

2 replies

rodrigo_silvano
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  • Manychat Community Moderator
  • 519 replies
  • November 15, 2024

Hey, ​@nskolny 

 

You can send a request here: https://help.manychat.com/hc/en-us/p/get_support_page?utm_source=intercom


Fabio Gaulke
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  • Manychat Community Moderator
  • 1006 replies
  • November 15, 2024

Hi, ​@nskolny!

 

This seems to be a browser cache problem (also had similar problems sometimes).

Here's a helpful article showing how to do that at browser level or just for specific websites: https://community.qlik.com/t5/Official-Support-Articles/How-to-Clear-All-Browser-Cache-or-for-specific-site/ta-p/1710298

 

Hope it helps! 

🙌


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