Question

Cannot delete IG Automation: "Having issues with the Meta connection. Please try again later."

I am unable to delete any IG automations. When trying to delete, I am presented with this error:

"Having issues with the Meta connection. Please try again later.”

FB automations work fine.

I have already reestablished the connection to IG - problem persists.

+6

@Claudia_Chile try to refresh permissions. (Help > Refresh Permissions).

If the issue persists, either:

Disconnect and reconnect IG (if this is an existing account, you’ll lose your contacts)
Talk to support: https://help.manychat.com/hc/en-us/articles/14281086345244-How-to-get-support-from-Manychat

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