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Cannot find broadcast tap

  • January 31, 2025
  • 1 reply
  • 82 views
uthmod

Hello there,

I would like to export my contact data to google sheet. Everywhere in Q&A says I have to set up an action block then broadcast them to the contacts…(Frankly speaking,  it is not intuitive) But I cannot find the Broadcast tap on the left.

Is it a Trial account thing or the broadcasting function has been sunsetted for good?

 

THANKS!

Thompson

 

Best answer by Gustavo Boregio

​@uthmod you can't see the Broadcast option if you're using a channel that doesn't support it (like IG).

My suggestion is that you either connect another channel (could be a Telegram bot that is easy to create and not connected to Meta), and then you'll have the Broadcast option enabled.

Hope this helps!

    1 reply

    Gustavo Boregio
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    • Gustavo Boregio
    • Manychat Community Moderator
    • Answer
    • January 31, 2025

    ​@uthmod you can't see the Broadcast option if you're using a channel that doesn't support it (like IG).

    My suggestion is that you either connect another channel (could be a Telegram bot that is easy to create and not connected to Meta), and then you'll have the Broadcast option enabled.

    Hope this helps!

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