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cannot turn on the trigger

  • January 13, 2025
  • 2 replies
  • 88 views

mazani25

it says “You cannot use Variables (like First Name, Gender, Bot fields, etc) in JSON GT Opt-In due to platform limitations” 

how to solve this issue..tq.

Best answer by Gustavo Boregio

Hey ​@mazani25 not much you can do except remove those variables from the first message.

Make your first message simple (something like ‘hey, click the button to continue’ with a button), and on the messages that follow up you have the full power of Manychat and can use all the variables you want. ;)

 

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Gustavo Boregio
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  • Manychat Community Moderator
  • 2094 replies
  • Answer
  • January 13, 2025

Hey ​@mazani25 not much you can do except remove those variables from the first message.

Make your first message simple (something like ‘hey, click the button to continue’ with a button), and on the messages that follow up you have the full power of Manychat and can use all the variables you want. ;)

 


mazani25
  • Author
  • Up-and-Comer
  • 1 reply
  • January 14, 2025

solved!

 

tq.


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