Skip to main content
Solved

cannot turn on the trigger

  • January 13, 2025
  • 3 replies
  • 184 views

mazani25

it says “You cannot use Variables (like First Name, Gender, Bot fields, etc) in JSON GT Opt-In due to platform limitations” 

how to solve this issue..tq.

Best answer by Gustavo Boregio

Hey ​@mazani25 not much you can do except remove those variables from the first message.

Make your first message simple (something like ‘hey, click the button to continue’ with a button), and on the messages that follow up you have the full power of Manychat and can use all the variables you want. ;)

 

3 replies

Gustavo Boregio
Forum|alt.badge.img+6
  • Manychat Community Moderator
  • Answer
  • January 13, 2025

Hey ​@mazani25 not much you can do except remove those variables from the first message.

Make your first message simple (something like ‘hey, click the button to continue’ with a button), and on the messages that follow up you have the full power of Manychat and can use all the variables you want. ;)

 


mazani25
  • Author
  • Up-and-Comer
  • January 14, 2025

solved!

 

tq.


Arcy
  • Up-and-Comer
  • April 6, 2025

Hi doesnt work to me I deleted all of it it and It seems a problem remain