​@El Zhene you’ll need to add the condition to block them, as the smart delay has already started and can’t be stopped or changed (it’s a timer that’s running already).

In general, when you have multi-step flows like that, the best practice in my opinion is to split it into different automations, and then connect them with the ‘start automation’ step. This lets you make changes to the automations down the line much easier.

Hope this helps!

​@Gustavo Boregio thank you very much. I set up exactly like you advised me but look what message I’ve got from support team: The contacts will follow the new version of the automation, meaning that once they finish the Aug 20 delay, they’ll continue through the flow using the updated dates and content you’ve saved. In other words, they won’t “carry” the old schedule with them; they’ll always experience the most recent version of the flow at the moment they reach each step. Now I confused more because I already have two flows and still don’t know what is right. Could you please give a feed back if I set it up correctly? Condition blocks before every smart delay in the old flow and skiping first messages by the tag web280825 in the new flow

Hey ​@El Zhene not exactly sure what you’re trying to achieve here, so to give you an opinion I’d have more details into what you want to do.

If you haven’t solved this yet, leave a comment here with more info so we can try to help ;)

​@El Zhene 
One important thing to keep in mind is the 24-hour messaging window. According to platform compliance policies, you can only send messages within 24 hours of the user's last interaction—unless you’ve received consent for One-Time Notifications (OTNs).!

OTNs are especially helpful when you need to follow up outside that window. As for your setup, using condition blocks before smart delays and tagging to skip initial messages is a solid approach. Just make sure your flow respects the messaging window to avoid delivery issues.

For a detailed guide on how to send messages beyond these timeframes while following Meta’s rules,
https://help.manychat.com/hc/en-us/articles/14281199732892-How-to-send-messages-outside-the-24-hour-and-7-day-windows-in-Messenger-and-Instagram#h_01JDSTGH9Q42TK8T8SKNJYK1YC

Hey ​@AwaisToor in ​this particular case, ​@El Zhene is using Telegram. So the 24-hour rule and OTNs (or Messenger Lists) do not apply here ;)

​@Gustavo Boregio Ah, thanks for pointing that out  You’re absolutely right — I was framing it from the Messenger perspective. For Telegram, the rules are definitely different, so no 24-hour limit or OTNs to worry about.