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Hello, I recently sent a message to a customer to sign up for the list. But the customer clicking the "get updates" button is not recognized and the message stops there. Please help me fix this problem. Thank you Manychat

@Kobeta Gardens what exactly is happening in your setup?

Is it the first time the person clicks, or are they clicking multiple times? 

If everything is setup correctly and it’s malfunctioning, you need contact support to see what’s happening. You can open a ticket at https://help.manychat.com 


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