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comment post - how to get the comment as a data value

  • October 12, 2024
  • 1 reply
  • 82 views

Daniel Zatko

I've noticed that in the Live Chat area, there's information about the post response when someone comments on a post, but there's no way to receive this information within ManyChat as a data field.

It seems that ManyChat can capture this field, but there's no way to use this information.

So, is there a way to use this?

If not, why isn't this option being made available to everyone?

It's a shame since the information already exists.

Also, this feature is already available in other chatbot systems so why not in manychat too?

Best answer by Gustavo Boregio

@Daniel Zatko there isn’t a way to get this information in a field at the moment!

And I agree, this is a necessary feature.

I’ve added this idea on the features request list:

 

1 reply

Gustavo Boregio
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  • Manychat Community Moderator
  • Answer
  • October 14, 2024

@Daniel Zatko there isn’t a way to get this information in a field at the moment!

And I agree, this is a necessary feature.

I’ve added this idea on the features request list: