Dear All,
I am facing an issue with connecting my ManyChat account to Instagram. The error message states that my Instagram account is already connected to another ManyChat account. Upon checking, it appears that my Instagram is linked to a ManyChat account using an email address, but I am no longer able to log in using that email. Currently, I am logging in via Facebook.
I would appreciate your prompt assistance in resolving this matter. Thank you for your attention.
Best regards,
Connecting Issue
+6Hey
If you can't, and nobody has access to the 'old' Manychat account, then contact support so they can help you out. You can open a ticket here: https://help.manychat.com
how about this?
and can you help me to disconnect Instagram account from our previous account?
and also can you help me to check which account i used
+6None of us in the community has access to accounts information, only support does.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.